Dear Guest, Thank you for sharing your opinion on Expedia.com following your stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us and appreciated our spa and its products. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, Eva Villar Personal Assistant to General Manager

Dear Guest, Thank you for sharing your opinion on Hotels.com following your recent stay at Mandarin Oriental, Barcelona. We have well noted your constructive comments and your disappointment with your experience. I would be interested in knowing all the details and I would like to apologise personally; for this kindly let me know if we can reach out to you or please contact me. I look forward to hearing from you. Raul Levis Hotel Manager

Dear Guest, Thank you for sharing your rating on Expedia.com following your stay at Mandarin Oriental, Barcelona. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, Eva Villar Personal Assistant to General Manager

Dear yunhee, Thank you for sharing your rating on Hotels.com following your stay at Mandarin Oriental, Barcelona. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, Eva Villar Personal Assistant to General Manager

Dear SO NA, Thank you for sharing your opinion on Hotels.com following your stay at Mandarin Oriental, Barcelona. We are happy to learn that you appreciated our central location and we look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, André Devillers Hotel Manager

Dear Kyoungil, Thank you for sharing your opinion on Expedia following your stay at Mandarin Oriental, Barcelona. We have taken good note of your constructive comments and disappointment with your experience in our Spa, rest assured we will address it with our colleagues concerned in order to improve. I would also like to thank you for your compliments to our team members. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, André Devillers Hotel Manager

Dear Barkeum, We would like to thank you for your great Expedia rating, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an excellent stay in our beautiful city with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Maria, We would like to thank you for your Expedia review, following your recent experience at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Agusta, We would like to thank you for your great Hotels review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had a wonderful stay in our beautiful city with us, and appreciated our central location, MOments restaurant and service. I would like to take this opportunity to wish you and your loved ones a Merry Christmas and all the best for the New Year. We look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Abdulmohsen, We would like to thank you for your Expedia review, following your recent experience at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Paul, We would like to thank you for your great Expedia review, following your recent experience at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado Álvaro, Agradezco su publicación en Hotels.com, en referencia a su reciente estancia en Mandarin Oriental Barcelona. Nos alegra saber que ha disfrutado de una magnífica estancia con nosotros, y que ha apreciado nuestra calidad y trato.¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado JUAN CARLOS GUARRO, Agradezco su publicación en Expedia, en referencia a su reciente estancia en Mandarin Oriental Barcelona. Nos alegra saber que ha disfrutado de una agradable estancia con nosotros, y ha apreciado nuestra ubicación céntrica y servicio.¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado Jose, Agradezco su publicación en Expedia, en referencia a su reciente estancia en Mandarin Oriental Barcelona. Nos alegra saber que ha disfrutado de una agradable estancia con nosotros, y que ha apreciado nuestra ubicación céntrica. ¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Phoi-Thi, We would like to thank you for your great rating on Hotels.com, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Anelvis, We would like to thank you for your great Expedia rating, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Mark, We would like to thank you for your great Expedia rating, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had a nice stay with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Steven, We would like to thank you for your great Expedia review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had a great stay in our beautiful city with us, and I would like to thank you for your kind compliments towards our colleagues. We look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Cher Sylvain,Tout d’abord, nous tenons à vous remercier pour votre commentaire sur Expedia, suite à votre récent séjour au sein du Mandarin Oriental, Barcelone. Nous sommes ravis d’apprendre que vous avez passé un séjour parfait parmi nous.Dans lattente de vous accueillir à nouveau parmi nous, recevez, Cher Sylvain, nos salutations distinguées.Cordialement, Jean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona

Dear joseph, We would like to thank you for your great Expedia review, following your stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and we look forward to welcoming you back to our Hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Cher Herve,Tout d’abord, nous tenons à vous remercier à nouveau pour votre commentaire sur Expedia, suite à votre récent séjour au sein du Mandarin Oriental, Barcelone. Nous sommes ravis d’apprendre que vous avez passé un séjour extraordinaire parmi nous, et que vous avez apprecié notre emplacement central. Merci pour vos aimables mots envers notre équipe, nous sommes ravis de lire quils aient pu contribuer positivement au confort de votre séjour.Dans lattente de vous accueillir à nouveau parmi nous, recevez, Cher Herve, nos salutations distinguées.Cordialement, Jean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona

Dear Rey, We would like to thank you for your great Expedia rating, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had a nice stay with us, and we look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Alexandra, We would like to thank you your great review on Hotels.com, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay with us, and that you appreciated our central location.We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado Ricardo, Agradezco su publicación en Expedia, en referencia a su reciente estancia en Mandarin Oriental Barcelona. Apreciamos su opinión y comentarios, los cuales nos son de gran ayuda para mejorar nuestro servicio.Nos alegra saber que han disfrutado de una excelente estancia con nosotros y ha apreciado nuestro servicio.¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Christian,We would like to thank you for sharing your great Hotels.com review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedbackWe are happy to learn that you had an enjoyable stay with us, and look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Anita, We would like to thank you for your great Expedia review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedbackWe are happy to learn that you had a fantastic stay with us, and I would like to particularly thank you for your kind compliments towards our team members.We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Eugenio, We would like to thank you for your great Hotels.com review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback We are happy to learn that you had an enjoyable stay with us, and appreciated our attention to detail and spa. I would like to thank you for your kind compliments towards our team members, and in particular towards our bellboys and receptionists. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Chad, We would like to thank you for your great Expedia review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay with us, and look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear ELIE, We would like to thank you for your great Hotels.com review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay with us, and look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado Omar, Quiero agradecerle su publicación en Expedia, en referencia a su reciente estancia en Mandarin Oriental, Barcelona. Nos alegra saber que Ud. ha disfrutado de una agradable estancia con nosotros, y ha apreciado nuestra ubicación céntrica y servicio. ¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Pedro, We would like to thank you for your Hotels.com review following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We regret that your stay did not stand up to our expectations and I would like to apologise for the disappointment experienced. We have also noted your disappointment with our Wi-Fi charge, please kindly note that we offer complimentary wifi on all our public areas. Indeed, it is our company´s policy to charge for our internet service, since it offers a very high level of security for our guests and we are continually investing in improving this service; it is however a benefit you can enjoy by registering to the Fan of MO program. We hope to have the pleasure of welcoming you back to our hotel. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Debra, We would like to thank you for sharing your opinion on Hotels.com, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and appreciated our central location. We have taken good note of your constructive comments in regards to our hotel aroma, rest assured we will address it with our colleagues concerned in order to improve. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado/a Nta, Muchas gracias por compartir su opinión en Expedia, en referencia a su reciente experiencia en el Mandarin Oriental, Barcelona. Nos alegra saber que Ud. ha disfrutado de una agradable estancia con nosotros y agradecemos en especial sus amables palabras hacia nuestro personal. ¡Esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Joseph, We would like to thank you for your great review on Travelocity.com, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us; and appreciated our service. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Valerie, Thank you for your great Expedia review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us, and appreciated our customer and concierge services. We look forward to welcoming you back to our hotel in the near future! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Valerie, Thank you for your great Expedia review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us, and appreciated our customer and concierge services. We look forward to welcoming you back to our hotel in the near future! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Guest, Thank you for your great Hotels.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an excellent stay over Christmas with us, and appreciated our rooms. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear SAM S, Thank you for your Expedia review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us. Special thanks for your kind compliments towards our colleagues. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Ahmad, Thank you for your great Expedia review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable stay with us, and look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Ammad, We would like to thank you for your great Hotels.com review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Alessandro, We would like to thank you for your great Expedia review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and appreciated our central location and service. Thank you for being a FAN! We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Leakey, We would like to thank you for your great Hotels.com review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and appreciated our concierge service. We look forward to welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Johnny, We would like to thank you for your great Hotels.com review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an enjoyable experience with us, and special thanks for your kind words towards our colleagues. We look forward to welcoming you back to our hotel soon! I would like to take this opportunity to wish you and your loved ones a very Happy New Year. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Estimado/a Dexy, Muchas gracias por compartir su opinión en Google.com. Nos alegra saber que Ud. ha disfrutado de una agradable experiencia con nosotros; y ¡esperamos volver a darle de nuevo la bienvenida a Mandarin Oriental, Barcelona muy pronto! Reciba un cordial saludo, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Kivanc, Thank you for your great review following your recent stay at Mandarin Oriental, Barcelona. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Vanessa, Thank you for your great review, following your stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an amazing experience with us, and appreciated our service and central location. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona

Dear Guest, Thank you for your review following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that overall you had an enjoyable stay with us and appreciated our room and central location. We have taken good note of your remarks in regards to the service at the bar and breakfast and bar, and I would like to apologise for the inconveniences these have caused, rest assured we will address these issues with our colleagues concerned in order to improve and avoid reoccurrence We look forward to welcoming you back to our hotel soon. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona