테라스/파티오

베이몬트 바이 윈덤 바르톤스빌 파코노스 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 389개" "
평점 8 - 좋아요. 1000개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 145개" "
평점 4 - 별로예요. 1000개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 89개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Emeli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy how it was close to everything and Staff was great
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 21일
We're thrilled to hear that you enjoyed the convenience of our hotel's location and that our staff left a positive impression on you during your stay. Your satisfaction is our top priority, and we're delighted to have contributed to a pleasant experience. Thank you for sharing your feedback, and we look forward to welcoming you back for another great stay in the future!

10/10 - 훌륭해요

Johnnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the quietness of the building. Also loved the bar/lounge area. I would recommend this hotel to anyone. We had a very good time.
2024년 5월에 2박 숙박함
답변 제공: mnager 님, 2024년 5월 21일
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the tranquility of our building and the ambiance of our bar/lounge area. Your recommendation means a lot to us, and we're thrilled that you had a great time during your stay. We look forward to welcoming you back for another enjoyable visit in the future!

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly staff. Received free drink from the on-site bar. Great variety for breakfast. Clean. Would definitely stay here again.
2024년 5월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 21일
Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoyed the friendly service from our staff, complimentary drink, delicious breakfast options, and overall cleanliness of our hotel. It would be our pleasure to welcome you back for another wonderful stay in the future!

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient
2024년 5월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 21일
Thank you for your great review.

2/10 - 너무 별로예요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Noisy, particularly room 236.
2024년 5월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 21일
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the noise disturbances you experienced. Rest assured, we take noise complaints very seriously, and we will be investigating the issue further to identify and address the source of the disturbance promptly.We value your feedback as it helps us to continuously improve the experience we provide to our guests. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

K

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean, well kept, and roomy. The shower temperature and pressure was great, the towels were very soft, the TV was easy to use, the bed was beyond comfortable with plenty of soft pillows, etc. The Lounge was a nice hangout spot -great music, drinks, and food. Convenient vending machines down the hall, small walk from my room. Small arcade area, fire pit and s’mores, helpful and nice staff, I recommend!
2024년 5월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 21일
Thank you for taking the time to share such a detailed and glowing review of your recent stay with us! We're thrilled to hear that you found your room to be clean, well-kept, and spacious, and that you enjoyed the amenities.It's fantastic to know that you had a great experience in our Lounge, enjoying the music, drinks, fire pit and food. Your recommendation means a lot to us, and we're grateful for your kind words about our helpful and friendly staff. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

William

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love using this hotel as our little home away from home for the family. The rates are great and indoor pool and hot tub is great for kids. The onsite restaurant's pulled pork, wings and drinks from the bar is amazing. There's a kid menu also. Staff is always friendly.
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 14일
Thank you for your wonderful feedback! We're thrilled to hear that you consider our hotel your "home away from home" for your family trips. Providing great rates, an indoor pool and hot tub, delicious food and a friendly staff are all important aspects of ensuring a pleasant stay for our guests.We're delighted that you and your family enjoy our amenities and that you find our staff to be friendly and accommodating. We strive to create a welcoming and comfortable environment for all our guests, and we're glad that we've been able to do that for you.Thank you for choosing to stay with us, and we look forward to welcoming you and your family back for many more enjoyable stays in the future!

10/10 - 훌륭해요

Lorraine 님, edison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pub! Food, staff and entertainment were excellent.
2024년 5월에 1박 숙박함
답변 제공: manager 님, 2024년 5월 14일
Thank you for your positive feedback! We're delighted to hear that you had a great experience at our lounge. Providing excellent food, service, and entertainment is a top priority for us, and we're glad to know that we exceeded your expectations.We appreciate your kind words and look forward to welcoming you back for more great experiences in the future.

10/10 - 훌륭해요

Ondrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are a pleasure. The young man running the buffet in the morning is very organized and keeps it very clean. Overall this was a fantastic experience. I will definitely stay there again.
2024년 5월에 2박 숙박함
답변 제공: manager 님, 2024년 5월 14일
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and a clean, organized environment for our guests is a top priority, and we're glad that our staff, especially Anderson who runs the breakfast buffet, contributed positively to your stay.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

4/10 - 별로예요

Cristina

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The next morning of check in (04/30/2024) I left my wallet in the room cause I didn’t ask for the housekeeper service, the acuatic park, food and parking was already paid, that’s the reason I didn’t bring it. Not to mention I used to pay with Apple Pay if needed, when we returned like 7 pm there was missing a $20 bill, I knew exactly how much I had on cash ($300). I don’t like to act like a “Karen” so I decided not to report it to the front desk. My husband said “It’s only $20, forget it” but no! It’s not okay, Be careful with your belongings.
답변 제공: manager 님, 2024년 5월 4일
We take accusations of theft very seriously. Upon investigating, we found that the housekeeper who cleaned your room has been with us for 14 years without any previous issues. It is puzzling that you waited until check-out to raise this concern, as we consider such matters highly important and would have addressed them immediately while the housekeeper was still on duty. We would have also involved the local police to file a report. Accusing someone of theft is a serious matter, and the delay in reporting is unusual behavior. Additionally, for future reference, we are among the few hotels that provide daily housekeeping services. Each room is equipped with a Do Not Disturb sign hanging on the back of the door. If you do not require service, simply hang the sign on the front of the door before leaving for the day. This informs the housekeeper that you are declining service, and they will not enter the room.

10/10 - 훌륭해요

Emily

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was great. We checked in at 6pm and was able to enjoy dinner at the lounge conveniently located in the property. And we also enjoyed the pool, hot tub and game room. They also had a salsa social event going on which was great hearing the salsa music. If we weren’t so full we would have loved to enjoy making smores out back but we were to tired. I definitely recommend this place. Oh and not to mention they are dog friendly so our fur baby was able to join us and enjoyed a treat by the desk.
2024년 4월에 1박 숙박함
답변 제공: Jill 님, 2024년 4월 30일
It sounds like you had an absolutely fantastic time! What a perfect way to spend a weekend getaway, with dinner, relaxation by the pool and hot tub, and even some fun activities like the salsa social event. It's great to hear that the hotel was pet-friendly too, allowing your fur baby to join in on the fun. And making s'mores sounds like a wonderful way to cap off the evening, even if you were too tired this time. Thank you for sharing your experience, and I'm sure your recommendation will be helpful for others looking for a memorable stay in the Poconos!

8/10 - 좋아요

Yuneki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good night a little bit dated but clean and friendly people.
2024년 4월에 1박 숙박함
답변 제공: Jill 님, 2024년 4월 30일
Thank you for your review.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my Wifes birthday weekend and I did surprise her with the trip because it was are first time in the Poconos and I will go again for sure.Thank You for everything.
2024년 4월에 3박 숙박함
답변 제공: Jill 님, 2024년 4월 30일
That sounds like a wonderful way to celebrate your wife's birthday! The Poconos are a beautiful destination for a special occasion like that. I'm thrilled to hear that both of you enjoyed the surprise trip and that it was a memorable experience. If you decide to return to the Poconos in the future, I'm sure you'll create even more amazing memories. You're very welcome, and if you ever need any more tips or recommendations for future trips, feel free to ask!

10/10 - 훌륭해요

Samuel

It was a really pleasant experience in their hotel
2024년 4월에 2박 숙박함
답변 제공: Jill 님, 2024년 4월 30일
That's wonderful to hear! Thank you for your review.

10/10 - 훌륭해요

suni 님, Easton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: manager 님, 2024년 4월 26일
Thank you for your great review!

6/10 - 괜찮아요

Selena

2024년 4월에 3박 숙박함
답변 제공: manager 님, 2024년 5월 14일
Thank you for your review.

10/10 - 훌륭해요

Alisha 님, E Stroudsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well kept and the pool was wonderful. The outside patio area is nice and the fact that they also allow pets is a boon.
2024년 3월에 3박 숙박함
답변 제공: manager 님, 2024년 4월 19일
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and that you found our property well-kept, with a wonderful pool and a nice outside patio area. We understand the importance of providing a welcoming environment for all our guests, including those with pets, and we're glad to hear that you appreciated this bonus feature.We look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!

10/10 - 훌륭해요

Sevannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: manager 님, 2024년 4월 19일
Thank you for your great review.

10/10 - 훌륭해요

Justin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stood for three nights as it was 15 minutes from Aquatopia. My husband and I with 2 children and another family member group rented connecting rooms. It was affordable, clean, everyone was friendly and helpful. The woman who checked us in was amazing!! The security guard who maned the property with the tattoos all over was THE BEST!! Friendly, and did his job well, checked in often to make sure kids were safe and all was going well! My new go to when coming to Jersey because of our great stay!
2024년 4월에 3박 숙박함
답변 제공: manager 님, 2024년 4월 19일
Thank you for sharing your experience with us! We're delighted to hear that you had a fantastic three-night stay and that our hotel met your needs perfectly. It's great to know that our connecting rooms were suitable for your group and that you found them to be affordable and clean.We're also thrilled that you found our staff to be friendly, helpful, and amazing, particularly mentioning the front desk staff and the security guard who went above and beyond to ensure your safety and comfort during your stay. We'll be sure to pass along your kind words to them.We're honored to be your new go-to hotel when visiting and we look forward to welcoming you back for many more great stays in the future! Thank you for choosing us.

6/10 - 괜찮아요

Nathan

좋아요: 직원 및 서비스
Good
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 13일
Thank you for your review.

6/10 - 괜찮아요

Nathan

좋아요: 직원 및 서비스
Good
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 13일
Thank you for your review.

8/10 - 좋아요

MARIUSZ

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 13일
Thank you for your review.

10/10 - 훌륭해요

Melissa

2024년 4월에 1박 숙박함
답변 제공: Jill 님, 2024년 4월 30일
Thank you for your great review!

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great time
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 6일
Thank you for your great review. We are delighted to hear you enjoyed your stay.We hope to see you soon.

6/10 - 괜찮아요

Lovely

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place. The front dest workers are very nice and helpful.But at breakfast time the guy serving the meals had a nasty attitude.
2024년 3월에 2박 숙박함
답변 제공: manager 님, 2024년 4월 4일
Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you found our hotel to be a great place and that our front desk staff were friendly and helpful.We apologize for any negative experience you had during breakfast due to the attitude of the staff member serving the meals. Providing excellent customer service is a top priority for us, and we take your feedback seriously. We will address this issue with our team to ensure that all guests receive courteous and professional service at all times.Your satisfaction is important to us, and we appreciate your valuable feedback.We hope to have the opportunity to welcome you back and provide you with an even better experience.

8/10 - 좋아요

adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was perfect, clean, access to everything. The bathroom was a bit old and had some broken things compared to the room that was in good condition. I recommend it.
2024년 4월에 2박 숙박함
답변 제공: manager 님, 2024년 4월 4일
Thank you for your positive review and recommendation! We are thrilled to hear that you enjoyed your stay and found the room to be perfect, clean, and well-equipped with access to everything you needed.We apologize for any inconvenience caused by the condition of the bathroom. Your feedback is important to us, and we will address the issues you mentioned to ensure that all aspects of our rooms meet the highest standards of cleanliness and maintenance.We appreciate your recommendation and are grateful for your kind words. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another comfortable and enjoyable stay

6/10 - 괜찮아요

Eugenia

출장 여행
It’s simple and conveniently located.
2024년 3월에 2박 숙박함
답변 제공: manager 님, 2024년 4월 4일
Thank you for your review.

10/10 - 훌륭해요

Susan

2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 26일
Thank you for your great review!

6/10 - 괜찮아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I was disappointed in the spa, the jets were not very hard and the inside needs to be painted or replaced. It looks so dirty. Dead bugs against the wall, it was kind of gross. Ordered from the lounge and the entire order was wrong and the rxcuse was that the chef was new. Otherwise we enjoyed it except for the noise from the highway and the very small bathroom. . It was very clean.
2024년 3월에 3박 숙박함
답변 제공: manager 님, 2024년 3월 23일
Thank you for sharing your feedback with us about your recent stay. We apologize for the disappointments you encountered with the spa, lounge order, noise from the highway, and bathroom size.We have taken note of your comments regarding the spa's water jets, cleanliness, and lounge order accuracy. Our teams are working to address these issues and ensure a more enjoyable experience for our guests.We appreciate your understanding and hope to welcome you back for a better stay in the future.

10/10 - 훌륭해요

Brandy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There are some things that could use maintenance: tub drain, caulking, paint in hot tub is chipping, and floor around the pool is very slippery when wet.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 23일
Thank you for bringing these maintenance concerns to our attention. We sincerely apologize for any inconvenience these issues may have caused during your recent stay at our hotel. Our team is working diligently to rectify these issues as soon as possible to ensure a comfortable and safe environment for all our guests.Your feedback is invaluable to us as it helps us improve and maintain our facilities to the highest standards. We appreciate your understanding and patience in this matter.We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

10/10 - 훌륭해요

Dayanara F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was very clean.
2024년 3월에 1박 숙박함
답변 제공: GEORGIE 님, 2024년 3월 18일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our team works hard to ensure that each guest has a comfortable and enjoyable stay, and we are glad to know that our efforts did not go unnoticed. Your kind words about our facilities, amenities, and services are truly appreciated.We strive to provide a welcoming and relaxing atmosphere for all our guests, and it's fantastic to hear that you found our hotel to be just that. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to the area.Thank you once again for choosing our hotel, and we hope to see you again soon.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: GEORGIE 님, 2024년 3월 18일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our team works hard to ensure that each guest has a comfortable and enjoyable stay, and we are glad to know that our efforts did not go unnoticed. Your kind words about our facilities, amenities, and services are truly appreciated.We strive to provide a welcoming and relaxing atmosphere for all our guests, and it's fantastic to hear that you found our hotel to be just that. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to the area.Thank you once again for choosing our hotel, and we hope to see you again soon.

8/10 - 좋아요

Magaly

좋아요: 청결 상태
Very friendly
2024년 3월에 1박 숙박함
답변 제공: GEORGIE 님, 2024년 3월 18일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our team works hard to ensure that each guest has a comfortable and enjoyable stay, and we are glad to know that our efforts did not go unnoticed. Your kind words about our facilities, amenities, and services are truly appreciated.We strive to provide a welcoming and relaxing atmosphere for all our guests, and it's fantastic to hear that you found our hotel to be just that. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to the area.Thank you once again for choosing our hotel, and we hope to see you again soon.

10/10 - 훌륭해요

Willie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i love that hotel
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 23일
Thank you for your kind words! We are thrilled to hear that you love our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

Magalye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the party area.
2023년 12월에 1박 숙박함
답변 제공: GEORGIE 님, 2024년 3월 15일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our team works hard to ensure that each guest has a comfortable and enjoyable stay, and we are glad to know that our efforts did not go unnoticed. Your kind words about our facilities, amenities, and services are truly appreciated.We strive to provide a welcoming and relaxing atmosphere for all our guests, and it's fantastic to hear that you found our hotel to be just that. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to the area.Thank you once again for choosing our hotel, and we hope to see you again soon.

8/10 - 좋아요

KAEDE 님, Mito

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and big room for the king bed. There were microwave and mini fridge. Smelled funny in the room. Great breakfast and free all day coffee at the lobby was definitely a plus.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 9일
Thank you for choosing our hotel, and we appreciate your feedback. We're pleased to hear that you enjoyed the spacious room with a king bed, along with the convenient amenities like the microwave and mini fridge.However, we apologize for the unpleasant smell in the room. Your comfort is important to us, and we will investigate and address this issue promptly.We're glad you enjoyed the great breakfast and the added convenience of free all-day coffee in the lobby.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Thank you for choosing our hotel!

10/10 - 훌륭해요

Melanie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful outside area and amazing staff from front desk to the bar! Very accommodating to my dog, everyone was giving him treats and attention.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 9일
Thank you for choosing our hotel, and we're delighted to hear that you had a positive experience. We're glad you enjoyed the beautiful outside area and found our staff, from the front desk to the bar, to be amazing and accommodating.It's wonderful to hear that your dog was well-received, and we appreciate the opportunity to make your stay enjoyable for both you and your dog.We hope to have the pleasure of welcoming you and your dog back for another enjoyable stay in the future.Thank you for choosing our hotel!

8/10 - 좋아요

Elise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked at the last minute and happy with the room. It was clean and the hotel was quiet. The staff was very nice as well
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 7일
Thank you for choosing our hotel. We're delighted to hear that you had a positive experience. We're glad you found the room clean, the hotel quiet, and the staff very nice. Your satisfaction is our priority, and we appreciate your positive feedback.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

Mariah

좋아요: 직원 및 서비스
It was very nice hotel and clean
2024년 3월에 1박 숙박함
답변 제공: Baymont Staff 님, 2024년 3월 2일
Thank you for your review.

4/10 - 별로예요

Eva

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was excellent but the property is old and there is a lounge playing music. It is a motel essentially. The vibe was not family friendly, if you know what I mean.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you for your review and kind words about the staff. Yes, we do have a themed Latin night on Thursdays.

10/10 - 훌륭해요

Tania 님, Hartsdale

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena atención , las camas cómodas , el baño limpio, la piscina bien cuidada, el servicio al cliente muy bueno
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you for choosing our hotel, and we appreciate your positive feedback. We're thrilled to hear that you received very good service, enjoyed comfortable beds, found the bathroom clean, and appreciated the well-maintained pool.Customer satisfaction is our top priority, and we're delighted that our efforts reflected in your positive experience.We hope to have the pleasure of welcoming you back for another excellent stay in the future.Thank you for choosing our hotel!

6/10 - 괜찮아요

Michael

아이를 동반한 가족 여행
This hotel seemed to have long term residence staying there.
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you for your review. Yes, we do have a group of international students residing with us.

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to suddenly leave home (NYC) and picked it randomly. This is a Mom friendly place, with unlimited coffee and no hassle at all to check in and park. It’s pet friendly and kid friendly too!
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you for choosing our hotel on short notice, and we're delighted to hear that you had a positive experience. It's great to know that our pet-friendly and kid-friendly atmosphere met your needs during your stay.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another stay in the future.Thank you for choosing our hotel!

8/10 - 좋아요

Christa

가족 여행
좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you for your review.

8/10 - 좋아요

Betty

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property is conveniently located near shopping and restaurants. Close to camelback ski resort! The pool was nice and a bonus having a hot tub after a long day at skiing. Room was spacious and clean. The lounge had reasonably priced food and drinks. The property itself looks old, maybe some renovations
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for choosing our hotel for your stay, and for taking the time to share your feedback. We're delighted to hear that our convenient location near shopping, restaurants, and Camelback Ski Resort was beneficial for your trip.We're pleased that you enjoyed the pool and hot tub after a long day of skiing, and that your room was spacious and clean. It's great to know that you found the Lounge offerings to be reasonably priced.Regarding your comment about the property's appearance, we appreciate your feedback. We are continuously evaluating opportunities for renovations and improvements to enhance our guests' experience. Your input is valuable as we strive to make enhancements to our property.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay.

2/10 - 너무 별로예요

Joseph

연인과의 여행
별로예요: 편의 시설/서비스
The room was not as advertised. Open bathroom with no doors. The room looked rundown.
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for your review.We have all room type images on our website. The suite with the hot tub clearly shows the layout.

10/10 - 훌륭해요

cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for your great review.

6/10 - 괜찮아요

Stacy

2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for your review.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a Valentine's/ Birthday trip for my wife. We have never been to the Poconos before.The hotel was located near everything, the room was clean and very comfortable.The staff was friendly and helpful and the food was fantastic!
2024년 2월에 3박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for choosing our hotel for your Valentine's/Birthday trip, and we're delighted to hear that you had a wonderful experience in the Poconos. We're thrilled that the hotel's location, clean and comfortable room, friendly and helpful staff, and fantastic food all contributed to a memorable stay for you and your wife.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another special occasion.Thank you for choosing our hotel!

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was extremely helpful and breakfast was great. We just needed a landing space for the night and this place exceeded our needs/expectations. Would highly recommend.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 21일
Thank you for choosing our hotel for your overnight stay, and we truly appreciate your positive feedback. We're delighted to hear that everyone was extremely helpful, and you enjoyed the breakfast. It's wonderful to know that our accommodations exceeded your needs and expectations.We're grateful for your recommendation. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!