Bassano & District Centennial Arena Tours

Food and service excellent. Great place to stay

Great hotel. I used their gym and hot tub. There is a moxies right in the hotel. The food is excellent. I was very pleased with the staff customer care. Very pleasant very accommodating.

Check in: staff were not helpful when we got in before check in. Did not offer to help with bags or give any ideas where to spend time while we waited. Maintence: leaves at 4:30 pm on friday - so make sure everything works because they are not available or on call for emergencies. Example of service: a staff was getting off the elevator while we waited to get on, shewalked by us and took some items with her - the elevator closed and left before we got a chance to get on..no apologies or attempts to hold the door for us and we waited for the next one. Breakfast: this was not much better than a road stop hot breakfast. My coffee was empty most of the time and really had to flag down staff for refills - even when the place was near empty. In comparison to similae type hotels - I prefer a best western.