Bato Lake Tours

The staff and the room are ok. The way to the pool was not really nice. Good is you can park directly in front of the hotel. The breakfast was ok, could be better (american) and have fruits add on. The welcome drink was shameful, a icetee or a coffee stick, at the Voucher was a cocktail.

This is our second time at this facility. Kapis Mansion is a lovely place. The staff is very friendly and accommodating. The swimming pool is very nice. We have not yet eaten at the restaurant so I cannot comment on that. We had some trouble when we checked in. Apparently, my travel company inadvertently canceled one of the reservations for our guests. This was at not the facilities fault and they were able to find another room for us at a reasonable price.

The AC was broken out first night. The mirror broke in the restroom. We had to move to another suite and it got better. We had rowdy neighbors so I had to pound on their door to shut them up. The staff is super accommodating. The restaurant in sight is amazing. We ate 3 meals and never had to leave.