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"My email enquiries were always promptly replied prior to my arrival. The check-in service at the club lounge was courteous, but I had to wait about 1.5 hours for the housekeeper to clear the booked club room. The room was very clean, and had a clear and direct view of Petronas Twin Towers and the KLCC Park. I like the buggy ride provided between the hotel and Suria KLCC, it saved me a lot of time. Checking out was very smooth, and the doorman kept a lookout for my e-hailing car. The stay made my New Year very special."

"The room felt fresh and clean . Breakfast was wonderful, we enjoyed our stay here. One of the staff was nice enough to pick up our laundry while we were out . "

"The room was clean. Staff are courteous. Good breakfast. Thank you "

"It was good! "

"Good service, good location."

"Perfect! "

"Breakfast was very good lots of choice, the room was very clean and freshly towels,"

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "

"Attentive staff"