Find Family Hotels in Bay Harbor Islands, FL

"Staff was very nice and friendly!"

"The pool was nice and the view from the balcony was good. Only downside is the floor was super dirty so we needed to walk around our room with shoes on to avoid having black feet and constantly taking a shower to clean off. "

"The room was clean the pool was not available apparently it was ran by a different company . The breakfast was "

"Great"

"Check-in was quick and easy. The room to, queen beds, was very nice and spacious. The beds were very comfortable and the fact that they had extra pillows on both beds was a nice touch. The only downside was the air-conditioning unit in the room would not shut off. The thermostat control on the wall was in the off position, but the unit ran the entire night and it ran loudly"

"The location is excellent. Short walk to the beach. Some traffic noise from the adjacent road. Air conditioner is loud.Beach Chairs and towels provided. Great staff."

"I always read the bad reviews before I stay anywhere, and I’m going to admit that I was a little hesitant based on the reviews of the Pool construction, however, whatever that was is clearly over now. Both the upper and lower pools were fully operational, well maintained and in full use. The adults only upper pool was where we spent most of our time and it was beautiful with an Ocean view, and a great staff waiting on us. Other reviews also mentioned rooms being outdated, I can only speak to my room, but it was completely up-to-date, comfortable and in great condition. I would highly recommend this hotel."

"Great location and good amenities. Room was small, would have been great to have more storage for clothes. Pools were great too but water was a bit too warm. Beach chairs were always available. Overall I would recommend this property. "

"Our room was very comfortable, the view was excellent off the balcony of the beach and ocean. our floors icemaker did not work for the duration of our stay five days, not even a sign out of order. Our batteries became low in our thermostat so I went to the front desk to pick up some batteries and they told me somebody would bring them up , two days later no batteries. Another odd thing was our room Telephone did not work however after three days, it suddenly worked again not sure if it was a line thing or the phone itself. Overall, the stay was nice. The pool area was nice, both pools. "