2/10 - 너무 별로예요
Naomi
2017년 11월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel will take advantage of you in a disaster!
Do not book this hotel! We intended to stay at this hotel Sept 4-6, and Hurricane Irma made landfall on the 4th/5th. We had to cancel our plans to avoid getting trapped in a category 5 hurricane on an island that was in its direct path. This hotel declined multiple times to issue a refund, before and after the storm. We would've been trapped with no electricity or clean, running water, and no prediction of if the hotel structure would've withstood the storm or if we would've been killed in the hurricane, like many others sadly did during this disaster. We were still charged for this reservation. I would not trust this hotel to have any kind of compassion for other stranded travelers trapped in the VI during a natural disaster. (Hotels.com was also quite compassionless in their handling of this experience.) I would however recommend Bunker Hill Hotel. We were trying to fly out of St Thomas before the hurricane and all flights were cancelled. The family that owns the hotel took us in during the storm and helped us survive afterwards sharing food, water, and all resources. Stay there instead.
Naomi
2017년 9월에 2박 숙박함
