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힐튼 베이루트 다운타운 여행 후기

4 out of 5
힐튼 베이루트 다운타운
Mir Majid Arslan street, Minet El Hosn, Beirut

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 34개 이용 후기 중 21개" "
평점 8 - 좋아요. 34개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 1개" "
평점 4 - 별로예요. 34개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 3개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 8일
Thank you for sharing your lovely feedback. We are delighted you had an outstanding time with us as providing our guests with a memorable experience is what we thrive for. It is gratifying for the team, to be reminded of the positive impact they have on our guests' experience at the hotel as we always aim to make the best out of it. We look forward to welcoming you back soon!

8/10 - 좋아요

Ana Isabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice for a leisure trip
Excellent location (short walk to the Souks, the Mosque, Zaitunay bay and even Corniche). Nice spacious rooms with balcony. Great restaurant with very attentive staff. Just a few downsides: -The room gets too hot during the day even though it is cold outside and the A/C was not cooling the room at all. Seems it only heats the room more. -They knocked our door for room service one day, then another day they rang our room phone after 8pm! They woke up our baby both days 😐. -They have security check at the entrance of the hotel which is understandable (all hotels have it). But they wanted to revise us every single time we came in, even carrying a baby! It was so annoying. They already new us after staying there 4 nights.
2020년 2월에 4박 숙박함
답변 제공: Malmardaa 님, 2020년 3월 5일
We appreciate your feedback, Ana Isabel! While we are glad that you had a great experience with us, furthermore; we value your concerns during your stay, rest assure that we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 - 훌륭해요

Moayad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent costumer service and great location! I will come back for sure when I’m visiting.
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 21일
Thank you Sir, for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
We are more than satisfied with our stay me and my father they showed us the due respect and hospitality and we are Definitely going to come back
2020년 2월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2020년 2월 6일
Thank you Ahmad, for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Hilton Beirut Downtown - Management Team 님, 2019년 11월 18일
Thank you, Sir, for taking the time to provide us with a great rating. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 12월 11일
Thank you Sir for taking the time to rate our hotel. We are sorry we were unable to provide you with the service you expect from Hilton during your last stay. We appreciate if you can share with us your contact details and comments in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, modern and new, nice staff . About 15 min from the airport
2019년 9월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 9월 30일
Thank you Sir for the excellent review! We are delighted to hear that you had a wonderful stay with us. We are glad you enjoyed our location and service. That's what we aim for! We look forward to hosting you again soon for another positive experience!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: Tracy Abou Mrad 님, 2019년 9월 24일
Thank you, Sir, for taking the time to provide us with a great rating. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Tracy Abou Mrad 님, 2019년 9월 13일
Thank you, Sir, for taking the time to provide us with great rating. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 - 괜찮아요

KHALED

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 8월에 8박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 9월 11일
Thank you Khales for taking the time to rate our hotel. We are extremely disappointed to see that we were unable to make your stay up to your expectation. We appreciate if you can share with us your comments in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 9월 9일
Thank you Sir for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very very good, I found they are all very attentive and wanting to always assist you.
2019년 8월에 6박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 9월 5일
Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your compliment for our team; they work very hard to ensure that every guest feels at home. Looking forward to share another positive experience with you. Have a lovely day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast too expensive, hotel entrance narrow. Location very good near downtown and many restaurants
2019년 8월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 26일
We appreciate your feedback! While we are glad that you had a great experience with us, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 - 훌륭해요

azari

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 22일
Thank you Sir for taking the time to review our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff had a fantastic attitude and were really helpful and knowledgeable about activities in Beirut. The location of the hotel was also great
2019년 8월에 6박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 14일
Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your compliment for our team; they work very hard to ensure that every guest feels at home. Looking forward to share another positive experience with you. Have a lovely day!

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, comfortable and clean rooms. Amazing breakfast buffet. All of the staff were very friendly but Anthony at reception and Hussein the concierge especially
2019년 8월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 14일
Thank you Nicola, for taking the time to provide us with great feedback. We are thrilled to see you mention the name of Anthony & Hussein. We have shared your lovely feedback with the entire team. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcome you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is new. The staff were helpful. The locations is PERFECT, at the center of Beirut. The only problem is that the beddings were not comfortable.
2019년 8월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 14일
Thank you Sir for taking the time to review our hotel. While we are happy to see that you have found our location to be ideal, and our staff helpful, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. Looking forward to accommodate you in the future for a better stay.

10/10 - 훌륭해요

Walid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place to stay
wonderful place to stay . great location, friendly staff
2019년 7월에 6박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 7일
Thank you Walid for taking the time to review our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 3일
Thank you Sir for taking the time to review our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, good size rooms, staff is helpful and all speak English.
2019년 7월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 8월 1일
Thank you Sir for taking the time to provide us with a great feedback! We are delighted to hear that you had a wonderful experience with us. We are glad you appreciated our location, rooms and service. That's what we aim for! We look forward to hosting you again soon for another positive experience!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern Style & Great Location Modern Style & Great Location
2019년 6월에 4박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 6월 25일
Thank you Sir for taking the time to review our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No swimming pool , faulty aircondition, small rooms and expensive for such hotel , we feel we paid more
2019년 6월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 6월 18일
Thank you sir for taking the time to share your feedback in regards to your stay. We are extremely disappointed to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Apologies for the pool since it was closed for an unforeseen maintenance. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 4박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 6월 6일
Thank you Sir for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 6월 6일
Thank you Sir for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 5월 13일
Thank you Yves for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are wonderful, helpful and smiling all the time. Hotel rooms with modern furnitures very elegant and comfortable. Hotel located in the heart of beirut, walking distance from beirut souks, beirut by bike, Zaitouna bay and downtown.
2019년 4월에 2박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 5월 7일
Thank you for the excellent review, Sir! We are delighted to hear that you had a wonderful experience with us. We are glad you appreciated our location, rooms and service. That's what we aim for! We look forward to welcoming you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 4월 23일
Thank you Sir for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Ahoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 4월 15일
Thank you for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it’s new hotel but staying in first floor is nightmare noisy and facing cemetery!!!!
2019년 4월에 2박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 4월 18일
Thank you for taking the time to share your feedback in regards to your stay. We are extremely disappointed to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 3박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 4월 1일
Thank you for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, great location. Brand new building.
2019년 3월에 4박 숙박함
답변 제공: Marketing Manager 님, 2019년 3월 26일
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 4월 2일
Thank you for taking the time to rate our hotel. We strive to give the best service to our guests and we are very pleased you have experienced it. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Hassan 님, Jubail Industrial

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is excellent. New hotel but price is high.
2019년 1월에 4박 숙박함
답변 제공: Hilton Beirut Downtown 님, 2019년 1월 17일
Thank you Hassan for taking the time to review our hotel. While we are happy to see that you have found location to be ideal, we are disappointed to see some of your concerns, and we will let our team know about them. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Naji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Tracy Abou Mrad 님, 2019년 1월 4일
Thank you Mr. Naji, for taking the time to review our hotel. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.