외관

메트로폴 팰리스 벨그라드 여행 후기

5 out of 5
메트로폴 팰리스 벨그라드
Bulevar kralja Aleksandra 69, Belgrade

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 609개 이용 후기 중 358개" "
평점 8 - 좋아요. 609개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 609개 이용 후기 중 47개" "
평점 4 - 별로예요. 609개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 609개 이용 후기 중 23개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dongsik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빨래가 너무 늦어요 4일 이상 소요됨
2023년 6월에 12박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 8월 19일
Dear Dongsik,Thank you for providing us with your helpful feedback following your recent stay with us!Your constructive comments are much appreciated for our constant development road. We apologize for any discomfort you experienced regarding our Laundry service, our usual practice is far from that. We truly hope that we will have another opportunity of hosting you, if the travel ever brings you back to the area.Best regards,

10/10 - 훌륭해요

Dongsik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Executive 님, 2023년 5월 21일
Dear Dongsik,Thank you for sharing your feedback with us, following your recent stay at Metropol Palace Hotel! When the travel brings you back to the area, we will be more than thrilled to welcome you back!Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
My favorite place in Belgrade. Comfortable, good service and the best location
2019년 9월에 4박 숙박함
답변 제공: Katarina 님, 2019년 10월 5일
Dear Valued Guest, May I thank you for your time taken to write such a positive comments regarding your stay with us and to extend the greetings from all here at the Hotel Metropol Palace Belgrade. Your positive comments will stimulat our staff to maintain and even evaluate even the excellent quality of service and I thank you once more. Looking forward to your next stay with us. Best regards, Katarina Grbic, Guest Relations

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t think it’s 5 star hotel
I don’t think this hotel is 5star hotel. I’ve never seen that dirty coffee machine. It wasn’t clean up after previous guest used. I book two nights but they give me only one capsule and no coffee cup in the room. When I ask for more coffee and coffee cup it took long time so I should call three times. I couldn’t use the coffee machine because it was dirty so i ask for bring me hot water. But! It also took so ling time i should ask for tree times even i have to go down to front desk for hot water. Then they bring me hot water. I won’t stay here again and if someone consider to stay here I would not recommend. You can fine better place which gives you better service and better price.
2019년 8월에 2박 숙박함
답변 제공: Zoran 님, 2019년 9월 9일
Dear Valued Guest, Thank you for taking the time to post your review. It is to our regret that you had a less than satisfactory stay with us. All heads of departments are informed regarding this issue and let me assure you that appropriate action has been already taken. We always seeks to maintain the very highest standards of quality, so please accept my sincere apology with hope that your recent experience will not deter you from visiting us when you are next in Belgrade. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Belgrade in order to restore your confidence in Metropol Palace. Sincerely, Zoran Novakovic General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗함!
깨끗하구 특히 침구가 맘에 들었다!
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Yixin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice hotel
2024년 4월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 4월 16일
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 - 훌륭해요

Sretenka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my seventh stay at this hotel and experience experience has always been fantastic! Keep up the good work.
2024년 3월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 3월 28일
We would like to thank you for taking the time to share your experience, following your recent stay with us. I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them. We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 - 훌륭해요

sung il

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was very affordable
2024년 3월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 3월 19일
Dear Sung iL, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,Katarina Radic

10/10 - 훌륭해요

Kostas 님, Lincolnwood

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure staying there.
2024년 3월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 3월 12일
Dear Kostas, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 3월 12일
Dear John, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 - 훌륭해요

Valeriia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 2월 13일
Dear Valeriia, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 - 훌륭해요

Vladeta 님, San Francisco

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent fitness center and spa services.
2024년 1월에 5박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 2월 13일
Dear Vladeta, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

8/10 - 좋아요

ALEXANDER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my fourth visit in the last 3 years and Metropol did not disappoint. Especially its service staff.
2024년 1월에 7박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 1월 23일
Dear Alexander, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future.

8/10 - 좋아요

Tomasz

2024년 1월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 2월 8일
Dear Tomasz, On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.

10/10 - 훌륭해요

Chrysostomos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 1월 10일
Dear Chrysostomos, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us.Kind Regards,

6/10 - 괜찮아요

Kari E.

2023년 12월에 5박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 1월 10일
Dear Kari, E., Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

6/10 - 괜찮아요

Riccardo

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 2월 8일
Dear Riccardo, Thank you for your feedback! We regret not having met your expectation in certain parts. We invite you to return and experience the improvements firsthand. Warmest regards,

10/10 - 훌륭해요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2024년 1월 10일
Dear Mr. Francesco, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Kind Regards,

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality
One of the nicest hotels ive ever had the pleasure of stopping in. Nothing was too much trouble for the staff. The bar was excellent the room was comfy and spacious, bathroom was perfect. Gym and spa equipment second to none. Would 1000000% recommend a stay here. Out of this world and unreal value for money 👏
2023년 12월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 20일
Dear Paul, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near futureWarm Regards, Katarina RadicGuest Relations Manager

2/10 - 너무 별로예요

Rotem

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 20일
We would like to thank you for your time sharing this review.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment.By contacting us personally or anyone from our team, whilst you are with us, it gives us the opportunity to intervene in making your experience smoother and allow us to offer a greater stay.Overall, we kindly request to be contacted since each experience is not identical. Guests have enjoyed every moment whilst other experiences gave us the opportunity to elevate a service or element.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Best regards,

8/10 - 좋아요

TAMER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Belgrad’taki En İyi Otellerden Birisi
Genel olarak memnun kaldık. SPA ünitesi otel kapasitesi gözönüne alındığında yeterli değil.Çalışanlar da özverili ve yardım severlerdi.
2023년 12월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 - 좋아요

stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear Stephen,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.Warm Regards,

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trip to Belgrade to watch City
The hotel is located on one of Belgrade's main streets, but a little away from bars and restaurants. Lobby area is great, as is the roof top bar. The one big issue I had was the the bedroom. For some reason you cannot have to thermostat lower than 22degC, which means the room is very warm and uncomfortable. Resulted in two poor nights sleep. Needs putting right that!!
2023년 12월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 - 좋아요

Padmapriya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying at the property. The hotel stands up to their start rating but this time couple things didn't work out. Room didn't have the working phone and also items were not replaced every day or the trash was not removed without asking them specifically.
2023년 12월에 6박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 - 훌륭해요

Andrew

2023년 12월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear Andrew,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

8/10 - 좋아요

Torbjörn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear Torbjorn, We would like to thank you for your time sharing this review.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear ______,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 - 훌륭해요

Milica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location and the rooms.
2023년 11월에 1박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear Ms. Milica,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 - 훌륭해요

YILMAZ

좋아요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 12월 18일
Dear Yilmaz,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star stay
Top class stay. Fantastic hotel in a great location. Clean and polished all around with a good choice of Clarins toiletries in the bathroom. Very much liked seeing the refillable bottles in the bathroom rather than miniature plastics. Breakfast was great with a wide choice of everything anyone might need. Wonderful having the spa onsite which we fully utilised. Courteous staff at reception and behind the bar. About a 15 minute stroll to Republic Square so a good location. Extremely clean and tidy throughout.
2023년 11월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 11월 22일
Dear Mr. Paul,We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future. Best Regards,

10/10 - 훌륭해요

Tugba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 11월 22일
Dear Tugba,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! We hope to welcome you back again soon.Best Regards,

10/10 - 훌륭해요

MEHMET PARALI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Güzel ve Konforlu Bir Otel
Otel çok merkezi bir konumdaydı. Kahvaltısı çok güzeldi. Resepsiyon ve vale arkadaşlar çok ilgiliydi. Çok memnun kaldık.
2023년 10월에 4박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 11월 3일
Dear Mr. Parali,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!All of your kind words about our service, property and staff are much appreciated and valued.Hope to see you again soon.

8/10 - 좋아요

Michael 님, Brisbane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Metropole is a grand hotel but slightly showing its age. That said the service from staff was very efficient and helpful
2023년 10월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 11월 3일
Dear Mr. Michael, Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.

4/10 - 별로예요

Dmitry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 11월 3일
Dear Mr. Dmitry, Thank you for taking the time to share your review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. Please feel free to contact us directly, as constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.Warm Regards

10/10 - 훌륭해요

Casper

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk oplevelse
Vi havde et rigtigt godt ophold på Metropol Palace. Rigtig god service og en god oplevelse hele vejen rundt.
2023년 10월에 3박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 30일
Dear Casper, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel!We are thrilled to hear your kind words about our service, staff and property.If the travel ever brings you back to the area, we would be pleased to have you as our valued guest once again.Best regards,

6/10 - 괜찮아요

Visnja

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 9박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 20일
Dear Visnja, Thank you for providing us with your feedback following your recent stay with us.It is with regret to know we have failed to completely fulfill your expectations, we sincerely hope we will have one another opportunity to redeem your opinion.Best regards,

4/10 - 별로예요

Zeljko 님, old tappan

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 9월에 5박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 12일
Dear Zeljko,Thank you for providing us with your precious feedback, following your recent stay with us. It is regret to know we have failed to fulfill your expectations.We hope we will have one another opportunity of welcoming you where we could give our best to redeem your opinion and confidence in our hotel!Best regards,

10/10 - 훌륭해요

marlies

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 12일
Dear Marlies, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace. We are thrilled to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you!Best regards,

8/10 - 좋아요

Amir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a nice property. The room service meal options felt a bit random and limited - I would have like to see more of a variety and more healthy options. The gym was very nice.
2023년 10월에 4박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 12일
Dear Amir,Thank you for providing us with your precious feedback, following your recent stay with us!All of your kind and constructive comments are much appreciated and valued.If the travel ever brings you back to the area, we would be pleased to welcome you once again!Best regards,

6/10 - 괜찮아요

Vita

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Great Place to visit, but room service and housekeeping is absolutely bad
2023년 9월에 8박 숙박함
답변 제공: Katarina Radic, Guest Relations Manager 님, 2023년 10월 12일
Dear Vita, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards,

10/10 - 훌륭해요

Jun

2023년 9월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 30일
Dear Jun, Thank you for providing us with your precious feedback, following your recent stay with us! It is with pleasure to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you, as soon as the travel brigs you back to the area!Best regards,

10/10 - 훌륭해요

Zorica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nettes Personal, grosse Zimmer und Badezimmer. Sauber und schön eingerichtet.
2023년 9월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 2일
Dear Zorica,Thank you for providing us with your precious feedback, following your recent stay with us!It is with great pleasure to hear all of your kind words about our staff, service and facilities. We hope we will have one another opportunity of welcoming you, as soon as the travel brings you back to the area. Best regards,

4/10 - 별로예요

Zeljko 님, old tappan

2023년 9월에 6박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 10월 30일
Dear Zeljko,Thank you for providing us with your feedback, following your recent stay at our hotel.It is with regret to know we have failed to meet up with your expectations.If the travel ever brigs you back, it would be our pleasure to welcome you once again and redeem your opinion and confidence in our hotel.Best regards,

6/10 - 괜찮아요

Johan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 9월 30일
Dear Johan, Thank you for providing us with your feedback, following your recent stay with us.It is with regret to know we have failed to meet up with your expectations. We would be pleased to have one another opportunity of welcoming you, when we can redeem your opinion and confidence in our hotel.Best regards,

10/10 - 훌륭해요

Nenad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 9월 30일
Dear Nenad,Thank you for taking a part of your precious time to provide us with your feedback.We are pleased to know you enjoyed your stay with us and we hope we will have the opportunity of welcoming you back anytime soon!Best regards,

8/10 - 좋아요

Noam

출장 여행
2023년 9월에 3박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 9월 30일
Dear Noam,Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel.It would be our pleasure to welcome you once again, as soon as the travel brings you back to the area! Best regards,

8/10 - 좋아요

Nima 님, Dubai

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 9월 30일
Dear Nima,Thank you for providing us with your precious feedback, following your recent stay Metropol Palace Hotel. We are pleased to know you enjoyed your stay and we hope we will have one more opportunity of welcoming you back! Best regards,

10/10 - 훌륭해요

Olivera

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Nikoleta Vlahovic, Guest Relations Manager 님, 2023년 9월 30일
Dear Olivera,Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel!It is with pleasure to know you enjoyed your stay with us.We hope we will have the opportunity of welcoming you once again, as soon as the travel brings you back to the area!Best regards,