I am very happy to respond to this review. Two guests booked our standard cabin after viewing photos on Expedia and for a very reasonable, standard price. The issues reported by guest 1 were the bed in the 2nd bedroom was not comfortable enough for her friend who later stated she has a disability in her hip that pain is exacerbated by driving, they previously stated she had driven a long way on the arrival day. Perhaps a consideration of one's health issues when booking accommodation is in order. Then guest 1 demanded an upgrade because a spider was in the cabin. I was left with the uncomfortable feeling the behavior of guest 1 was not an uncommon practice. There was never any mention of the cabin being unclean or the noisy pipes and the lounge is quite serviceable. The guests would be better advised to book into establishments such as the Hilton and pay accordingly.