Dear Guest, We thank you truly for sparing your precious time to rate our hotel through Expedia. We are extremely glad that you liked our hotel and had a good time during your stay.On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future.Yours Sincerely,Melvin PremHead of OperationsjüSTa Hotels & Resortsmelvin.prem@justahotels.com

Dear Guest,Thank you for sparing your precious time to share your feedback on Expedia. We are glad to note that you liked the hotel and the service provided by our staff.We greatly appreciate your recommendation. On behalf of the team, we look forward to the delight of welcoming you back in the near future.Yours Sincerely,Melvin PremHead of OperationsjüSTa Hotels & Resortsmelvin.prem@justahotels.com

Dear Guest,It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our hotel, location, rooms, quality of food served and the service provided by our staffOn behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.Yours Sincerely,Melvin PremHead of OperationsjüSTa Hotels & Resortsmelvin.prem@justahotels.com

Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, My team and I are truly honored to read such fantastic review. Thank you so much for sharing your experience in Expedia. We are happy to note that you found our hotel rooms to be good and liked the service provided by our team. With regards to WIFI speed, we have noted your feedback and assure you to definitely look into the same with priority. We take this opportunity to thank you once again for your kind words of appreciation and recognition which plays a vital role in encouraging our team members. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked the service provided by our Staff members. We have conveyed the same to them. We are truly pleased to read such appreciation about our product and service. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at juSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Expedia community. It is indeed an honour to have opportunities to serve you during your visit to Bangalore. It is heartwarming to know we are able to live up to your expectation on all the aspect. Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired. All of us at jüSTa thank you once again for support and look forward for your continued patronage. Yours Sincerely,

Dear Guest, Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging review about the service our team provides to our guests. We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and so well appreciated (especially Mr. Joseph). It is our constant endeavor to provide warm, efficient and discrete service to our guests. We are delighted to note that you have had a comfortable stay. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely,

Dear Guest, We thank you truly for sparing your precious time to rate our hotel through Expedia. We are extremely glad that you liked our hotel and had a good time during your stay.It is our endeavour to ensure that every guest stay is made a memorable one and provide them with homely atmosphere. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, We thank you truly for sparing your precious time to rate our hotel through Expedia. We are extremely glad that you liked our hotel and had a good time during your stay. It is our endeavour to ensure that every guest stay is made a memorable one and provide them with homely atmosphere On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to Ms. Monica, Mr. Hari and also to all our staff members who are highly motivated as their efforts are recognized and appreciated. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to all our staff members who are highly motivated as their efforts are recognized and appreciated. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again.

Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Melvin Prem

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Thank you once again and look forward to host you as our esteemed guest in the near future. Melvin Prem

Dear Guest, We thank you for choosing our resort for your stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel to be excellent, liked the rooms and also the service extended by our team. On behalf of our team at jüSTa, we truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Melvin Prem

Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one along with your son has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, it's location and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for choosing our hotel for your stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel location to be excellent, liked the quality of food served and also the service extended by our team. Please accept our sincere apologies for the inconvenience caused with regards to AC. We have checked and rectified the same. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We take this opportunity to thank you for choosing juSta for your stay during your visit to Bengaluru. It gives us immense pleasure to note we were able to live up to your expectation on all the aspects and you liked our hotel, cleanliness we have maintained and the quality of food served. Our team members are extremely glad to note their efforts are so well appreciated. On behalf of our team, we once again thank you and look forward to be of service to you in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on all the parameters during you stay at our hotel. We are happy to note you liked the hotels Amenities, quality of food served and also comfort provided by our team. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We sincerely thank you for sparing time to write your experience in Expedia. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Expedia community. It is indeed an honor to have opportunities to serve you during your visit to Bengaluru. It is heartwarming to know we are able to live up to your expectation on all the aspect. Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired. All of us at jüSTa thank you once again for support and look forward for your continued patronage. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you for taking out time to share your thoughts through Expedia which is indeed very important. Please accept our sincere apologies for the inconvenience caused to you during your arrival and stay. We have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behavior and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important. jüSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa.On behalf of team at jüSTa, we look forward to host you again in the near future. Melvin Prem

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you so much for taking your precious time to write such review about our hotel, its location and the service extended by our staff members. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.We look forward to host you again in the near future. Melvin Prem

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our apologies for the inconvenience caused in search of the hotel. We have conveyed your appreciation to all our staffs. We at juSTa look forward to host you in the near future. Your's Sincerely, Melvin Prem Head - Operations

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you had a comfortable stay. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. We have investigated on the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We sincerely thank you for sparing time to write your experience in Expedia. It is indeed a pleasure to know that you found our hotel to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Melvin Prem

Dear Guest, We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Expedia community. It is indeed an honor to have opportunities to serve you during your visit to Bangalore. We are happy to note you had a comfortable stay. All of us at jüSTa thank you once again for support and look forward for your continued patronage. Melvin

Dear Guest, We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to all our staff members who are highly motivated as their efforts are recognized and appreciated. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you so much for taking out your precious time to share your feedback. It is indeed important for us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. We have investigated on the areas of concern highlighted by you and noted down the feedback provided. Guest Service & Staff Attitude – There has been a serious lapse on our part. We have intensified the training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behavior and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important. We have shared your feedback with all our staff members and we once again thank you for your feedback. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for sharing your thoughts in Expedia. Please accept our sincere apologies for the inconvenience you have had to experience. We have been given to understand that Internet was not up to the mark. We have noted your feedback and discussed with concerned personnel. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on the same. On behalf of our team, we look forward for another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We take this opportunity to thank you for choosing juSta for your stay during your visit to Bangalore. It gives us immense pleasure to note we were able to live upto your expectation on all the aspects and you liked our resort, cleanliness we have maintained and the quality of food served.On behalf of our team, we look forward to be of service to you in the near future. Melvin Prem

Dear Guest, Thank you for sparing you precious time to share your feedback on Expedia. We are glad to note that you liked the service provided by our team members and the quality of food served. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient. We are also glad that you liked the service extended by our team. We have conveyed your appreciation to all our staff members who are extremely motivated as their efforts to make your stay a comfortable on has been achieved and so well appreciated. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com