표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 109개 이용 후기 중 78개" "
10 - 훌륭해요
78
평점 8 - 좋아요. 109개 이용 후기 중 18개" "
8 - 좋아요
18
평점 6 - 괜찮아요. 109개 이용 후기 중 8개" "
6 - 괜찮아요
8
평점 4 - 별로예요. 109개 이용 후기 중 2개" "
4 - 별로예요
2
평점 2 - 너무 별로예요. 109개 이용 후기 중 3개" "
2 - 너무 별로예요
3
9.2/10
청결 상태
9.4/10
직원 및 서비스
9.0/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
7.8/10
친환경
이용 후기
8/10 - 좋아요
junho
2019년 7월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
junho
2019년 7월에 1박 숙박함
10/10 - 훌륭해요
Jia
2018년 10월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장 1주일
너무 좋았어요~
직원들도 너무 친절하구! 주변환경도 깨끗하고!
다만 앞에 쇼핑몰 음식점 종류가 너무 없엇네요~
호텔에 대한 것은 완전 만족합니다
Jia
2018년 9월에 5박 숙박함
답변 제공: Subhankar Bose 님, 2018년 10월 5일
친애하는 손님,
르네상스 벵갈 루스 레이스 코스 호텔에서 인사드립니다!
우리를 위해 아름답게 쓰인 리뷰를 읽는 것은 기쁨입니다.
우리와 함께 지내고 우리 동료와이 포럼에 대한 그들의 노력을 인정해 주셔서 감사합니다. 여러분이 우리의 헌금을 정밀하게 관찰하고 우월을 누릴 수있는 그런 건전한 경험을했다는 것을 알게되어 기쁩니다.
후원과 완벽한 평가에 다시 한 번 감사 드리며 또 다른 놀라운 경험으로 여러분을 환영 할 수 있기를 기대합니다.
우리의 소셜 미디어 채널을 따라 우리의 행사 및 이벤트를 업데이트하십시오.
친애하는,
수호 카 보스
총 관리인
10/10 - 훌륭해요
Rinka
출장 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and very helpful. My Check in and Check out was very easy and comfortable. I even got a breakfast paarcel in the morning as I had an early morning flight. Will Definitely stay again.
Rinka
2024년 4월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 5월 15일
Dear Ms Rinka, Namaskara! Thank you for your lovely review. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
Anil
연인과의 여행
2024년 2월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am incredibly impressed by everyone at this property who went above and beyond to make my stay pleasurable and enjoyable! My feedback to the general manager was promptly acted upon, literally overnight! I cannot even begin to thank everyone for their attention to first class hospitality! Keep the great work!
Anil
2024년 2월에 5박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 7일
Dear Mr Anil, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards,Team Renaissance Bengaluru
6/10 - 괜찮아요
Deepak
연인과의 여행
2024년 1월 2일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I have been to this hotel before and I am disappointed that the standards are not the same in the last 3 years.
1. The staff at the reception seem to be under trained. They give different answers and confuse you.
2. The Expedia booking said that there would be one massage with the package. The reception staff said that this would NOT be available since our booking was for 3 days alone. Didn’t make sense.
Deepak
2023년 12월에 3박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Deepak, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Raja
연인과의 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice hotel with all amenities. Enjoyed the stay
Raja
2023년 12월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 2일
Dear Mr Raja, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
Sujata
연인과의 여행
2023년 9월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in Renaissance for 2 nights. It’s comfortable and conveniently located hotel. The food, especially the buffet breakfast was excellent. The staff was very helpful. We would definitely recommend the hotel to friends and family’s.
Sujata
2023년 9월에 2박 숙박함
답변 제공: Hotel Marcom 님, 2023년 10월 4일
Dear Ms. Sujata,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru
4/10 - 별로예요
HARDIK
출장 여행
2023년 9월 13일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is very good , but the hotel is in total run down situation !! , hygiene levels are very bad , looks like rooms are very used and old ,
The carpet is also very dirty, Mirrors are gone stale
HARDIK
2023년 9월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Hardik, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru
2/10 - 너무 별로예요
Elite
출장 여행
2023년 8월 2일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Elite
답변 제공: Antara Singhania 님, 2023년 8월 2일
Dear Mr Lemnell, Namaskara from Renaissance Bengaluru Race Course Hotel!It’s really unfortunate to hear about your recent experience with us. Thank you for bringing this to our attention as we value your feedback and would like to apologize for the inconvenience caused.In order to do a deep dive and address your concerns, request you to let us know what went wrong during your stay. We have emailed you on your registered email ID – we’ll await your reply. We are committed to delivering the finest service to our guests and hope you will consider giving us another opportunity to host you for a truly memorable experience.Best Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
raghuram
2023년 7월 15일
좋아요: 직원 및 서비스
Great restaurant. Great location and views…
Our specific room was a bit smelly — could improve cleanliness.
raghuram
2023년 7월에 4박 숙박함
답변 제공: Kunwolie 님, 2023년 7월 17일
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have duly noted your feedback regarding the room experience. Be assured that corrective measures will be taken to ensure that such an incident is not repeated in the future. We hope you give us another opportunity to host you and curate a memorable experience for you.Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
Divij
2023년 6월 8일
Divij
2023년 6월에 1박 숙박함
답변 제공: Kunwolie 님, 2023년 6월 9일
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
Sarah
2023년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sarah
2023년 5월에 5박 숙박함
답변 제공: Kunwolie 님, 2023년 5월 26일
Dear Ms. Sarah,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru
6/10 - 괜찮아요
Peter
2023년 5월 23일
Peter
2023년 5월에 2박 숙박함
답변 제공: Marcom 님, 2023년 5월 24일
Dear Mr. Peter,Namaskara!We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm.We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience.Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
Christina
2023년 3월 4일
Christina
2023년 2월에 6박 숙박함
답변 제공: Team Renaissance Bengaluru 님, 2023년 4월 18일
Dear Christina, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
6/10 - 괜찮아요
Reny
2023년 1월 24일
Reny
2023년 1월에 1박 숙박함
답변 제공: Management 님, 2023년 2월 28일
Dear Mr. Reny,Namaskara!We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience.Regards,Team Renaissance Bengaluru
10/10 - 훌륭해요
실제 이용하신 고객
2022년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We went for a day break, it was very nice
실제 이용하신 고객
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 2월 28일
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru
8/10 - 좋아요
Vivek
출장 여행
2022년 9월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One fine business hotel
Bit confusing in location, yet convenient. New large and fine rooms.
Vivek
2022년 9월에 1박 숙박함
답변 제공: Swati 님, 2022년 9월 13일
Dear Vivek,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Manisha SharmaGeneral Manager
10/10 - 훌륭해요
Dion agustha gogus
2022년 9월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dion agustha gogus
2022년 9월에 3박 숙박함
답변 제공: Swati 님, 2022년 9월 8일
Dear Dion,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Manisha SharmaGeneral Manager
6/10 - 괜찮아요
Vineet
2022년 6월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not so freaty
Overall so-so stay. This is my third stay for conference. The facilities are not great. Carpets are dirty. Service is sloppy. Food seems to be recycled everyday. Quite a sad experience. They have not been able to get back after Covid
Vineet
2022년 5월에 6박 숙박함
답변 제공: Swati 님, 2022년 6월 23일
Dear Mr. Vineet,
Namaskara!
We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm.
We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience.
Regards,
Manisha Sharma
General Manager
6/10 - 괜찮아요
JAGADESH BABU
2022년 5월 14일
JAGADESH BABU
2022년 5월에 2박 숙박함
답변 제공: Swati 님, 2022년 5월 16일
Dear Guest,
Namaskara!
Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.
We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!
Best Regards,
Manisha Sharma
General Manager
8/10 - 좋아요
Jay
2022년 5월 8일
Jay
2022년 4월에 19박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Jay, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
anil 님, kingstown
연인과의 여행
2022년 4월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Seems a quite property amid the hustle and bustle in Bangalore! Staff was great at check in how ever the dining room staff was the best! Especially pui, she took good care for our 8 day stay there not to mention the chefs to attended to our requirements by actually coming to our table to see if we were ok. Hotel was clean and chic, rooms were good not the best I’ve been in but good enough! Ample amenities and room service was ok and could have been better since food would get cold on its way up to the room.
We were initially booked for 5 nights and extended for 3 more making it 8 nights.
Over all good stay will come back again.
anil
2022년 4월에 3박 숙박함
답변 제공: Swati 님, 2022년 4월 25일
Dear Anil,
Namaskara!
Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.
We have shared your kind words with the team and they are delighted to have received such positive feedback.
We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!
Best Regards,
Manisha Sharma
General Manager
8/10 - 좋아요
anil 님, kingstown
연인과의 여행
2022년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s overall a good Hotel and Brand, how ever the area outside is limited in terms of shopping or restaurants. It’s away from the city hustle. Although the staff were fantastic had issues with the cable channels, door keys not working and periodic electricity blackouts for a few mins as the gender came on right after. Extended my stay for another 3 days at the same property. Breakfast was good and the staff of the dining room were excellent always making sure we were good every time we were there.
My reason for staying here again in the future will be the staff.
anil
2022년 4월에 5박 숙박함
답변 제공: Swati 님, 2022년 5월 16일
Dear Guest,
Namaskara!
Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.
We have shared your kind words with the team and they are delighted to have received such positive feedback.
We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!
Best Regards,
Manisha Sharma
General Manager
10/10 - 훌륭해요
Siddanna
출장 여행, 가족 여행
2022년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property, Friendly staff
Siddanna
2022년 3월에 25박 숙박함
답변 제공: Swati 님, 2022년 4월 25일
Dear Siddanna,
Namaskara!
Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.
We have shared your kind words with the team and they are delighted to have received such positive feedback.
We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!
Best Regards,
Manisha Sharma
General Manager
10/10 - 훌륭해요
Anindya 님, North Vancouver
출장 여행
2022년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its the staff that makes this hotel an absolute stunning place to stay! I had a problem with breakfast service on Day 1 but as soon as the staff (chef, supervisor, waiter) got to know about it they went out of their way to make amends. One of the supervisors even made me the most amazing cappucino (I like it extra strong) I've had. Dinner buffet was one of the best I've ever had! And the room was magnificent with the best view of Bangalore (looking towards the race course) possible!
Anindya
2022년 3월에 2박 숙박함
답변 제공: Swati 님, 2022년 4월 4일
Dear Anindya,
Namaskara!
Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.
We have shared your kind words with the team and they are delighted to have received such positive feedback.
We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!
Best Regards,
Manisha Sharma
General Manager
10/10 - 훌륭해요
Maria
2022년 2월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my time here, we had a wonderful view of the racecourse. The staff were incredibly friendly and helpful! And the room was absolutely lovely!
Maria
2022년 2월에 1박 숙박함
답변 제공: Swati 님, 2022년 3월 8일
Dear Maria, Namaskara! Thank you for your kind feedback. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have also made a note of your feedback regarding the cleanliness of the room which is unlikely but we will make sure it is addressed on a priority basis. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager
2/10 - 너무 별로예요
실제 이용하신 고객
2021년 11월 9일
별로예요: 청결 상태, 직원 및 서비스
Horrible service, worst hotel. Doesn’t deserve the 5 star status.
실제 이용하신 고객
2021년 11월에 2박 숙박함
답변 제공: Marcom 님, 2021년 11월 10일
Dear Guest,
Namaskara,
We apologize for the inconvenience caused to you.
We understand that your staycation experience was not up to your expectation. We have discussed the same with the concerned team and we have taken this issue seriously.
We assure you that remedial measures will be taken immediately. Kindly share your experience in detail at swati.nagar@renaissancehotels.com to make it right and your next visit with us will definitely be more memorable.
Regards,
Tejus Jose
General Manager
8/10 - 좋아요
Tezo
가족 여행
2021년 10월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N
Tezo
2021년 10월에 2박 숙박함
답변 제공: Marcom 님, 2021년 11월 2일
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon.
Warm Regards,
Tejus Jose
4/10 - 별로예요
실제 이용하신 고객
아이를 동반한 가족 여행
2021년 8월 22일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst hotel , no proper service in room dinning is the worst , Rooms aren’t clean !
실제 이용하신 고객
2021년 8월에 1박 숙박함
답변 제공: Tejus 님, 2021년 10월 19일
Dear Guest,
Namaskara,
We apologize for the inconvenience caused to you.
We understand that your staycation experience was not up to your expectation. We have discussed the same with the concerned team and we have taken this issue seriously.
We assure you that remedial measures will be taken immediately and your next visit with us will definitely be more memorable.
Regards,
Tejus Jose
General Manager
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2021년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great rooms and amazing stay for the event
실제 이용하신 고객
2021년 2월에 1박 숙박함
답변 제공: . 님, 2021년 4월 28일
Dear Guest,
Namaskara!
Thank you for sharing your feedback and for highlighting the various aspects of our hotel and hospitality on this esteemed forum. Curating perfect stay experiences and events for our guests is always our priority and it gives us great satisfaction to have achieved the same during your stay.
Your kind words of appreciation have been shared with the team and they are delighted and motivated by your positive comments.
We hope that we will be your preferred choice of hotel on future visits as well and eagerly await your revisit.
Thank you
Best Regards,
Tejus Jose
General Manager
10/10 - 훌륭해요
Ishan
출장 여행
2021년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
Incredible service. Right from check-in to check out, I had a very pleasant experience. Extremely courteous staff, very good rooms maintaining good hygiene. I got a higher level room with a view of the race course, which allowed me to witness a beautiful sunrise.
The food was great and the breakfast spread was diverse.
Will definitely visit the property again.
Ishan
2021년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Ishan, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Sanjeev
2021년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sanjeev
2021년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Sanjeev, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Bruno
출장 여행
2021년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel moderne et confortable.
J'ai passé 10 nuits dans cet hôtel en déplacement pour la préparation du salon Aéronautique Aero India.il est situé a coté s'un grand hippodrome. L'hôtel n'est pas très grand comparé a ses concurrents 5 étoiles mais c'est une construction moderne et confortable bien désignée. la chambre était spacieuse et très propre. Le personnel est tres aimable et toujours au petits soins avec vous, vous etes vraiment tres bien acceuilli. Petit déjeuner principalement indien tres bon.
Bruno
2021년 1월에 11박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Cher invité, Namaskara ! Merci pour votre belle critique. Nous apprécions vraiment vos commentaires concernant les différents aspects de notre hôtel. Au Renaissance Bengaluru Race Course Hotel, notre priorité est de vous offrir une expérience confortable et parfaite et nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre hôtel de Bengaluru. Nous espérons que notre hôtel sera votre choix préféré même à l'avenir. Nous avons hâte de vous accueillir à nouveau bientôt ! Meilleures salutations, Team Renaissance Bengaluru
8/10 - 좋아요
Sunil
2021년 1월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buffet could have been better. Dinner, lunch and breakfast. Rest all was fine.
Sunil
2021년 1월에 5박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Sunil, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Jazir
2020년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best price in hotels.com
Very classy stay. Polite staffs. Hygienic rooms. Value for money . Thanks to hotels.com for unbeatable price.
Jazir
2020년 12월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Jazir, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Farhan
2020년 12월 20일
Farhan
2020년 12월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Farhan
2020년 12월 20일
Farhan
2020년 12월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru
6/10 - 괜찮아요
vivek
출장 여행
2020년 10월 18일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Comfort and warmth missing. Though property is beautiful and modern.
vivek
2020년 10월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Vivek, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
실제 이용하신 고객
2020년 3월 15일
실제 이용하신 고객
2020년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
RickE 님, salt lake city, UT, USA
출장 여행
2020년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff all try very hard to deliver first class service. little things like remembering your name at breakfast and bringing coffee right away. enjoyed that.
RickE
2020년 2월에 9박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
M P
가족 여행
2020년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
M P
2020년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
6/10 - 괜찮아요
Deepak
출장 여행
2020년 3월 4일
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Disappointing Dining Experience and cleanliness
It was just a night stay or business purposes. The location is good and having a view of Racecourse. However my overall stay was not that comfortable. Specially the Hotel rooms and the Dining area need to be more Hygienic and clean.
Deepak
2020년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Mr Deepak, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2020년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffers' kindness was beyond my expectations (remembering guests' names, for instance). The breakfast was also neat with good coffees. The room and the bathroom are excellent (very clean and the lighting is also sufficient).
실제 이용하신 고객
2020년 2월에 4박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Tarun
출장 여행
2020년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleased with the facilities and service
The staff at this hotel really goes the extra mile to be friendly and helpful. Some would say overly friendly but I understand that they are trying to make a mark in a competitive Bengaluru hospitality market.
Tarun
2020년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Jeff
출장 여행
2020년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in at 9:30am with a minimal costing room upgrade and allowed late checkout at 3:30pm the next day. The staff was great and the level or service was topnotch. Also, the free breakfast is an incredible spread and the chefs were able to accommodate my food allergies. I highly recommend staying here.
Jeff
2020년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Jeff Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Ramaswamaiah
가족 여행
2020년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Ramaswamaiah
2020년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
실제 이용하신 고객
2020년 2월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff made me feel more welcomed than they had to. Amazing Hotel!
실제 이용하신 고객
2020년 1월에 7박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 16일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
실제 이용하신 고객
2020년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2020년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
10/10 - 훌륭해요
Pramod
2020년 1월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pramod
2020년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru
8/10 - 좋아요
Venkatapuram
가족 여행
2020년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Venkatapuram
2020년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 8일
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru