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“My room was tiny, with poor ventilation, and there was no air conditioning. Despite extreme heat, the staff was unsympathetic and disinterested. Very poor customer service, overpriced, and not as advertised.”

“Nice hotel with air conditioning in the rooms. Staff were friendly but only partially helpful. A child was running around and jumping in the room above us well until midnight and the reception only told us they would “check it out but couldn’t guarantee anything.” Did not stop after speaking with them and kept us up so long I got a migraine. One staff member was very helpful and brought me a bag of ice for it. Room was comfy but had some mold in the bathroom. Not sure if I would stay again.”

“I love Kinsale. This was my first stay at the Old Bank and I loved it too. Magical to sit and look out over this very pretty town and harbour from the window seat in my beautifully appointed room. I’ve never had a better breakfast than the one included; fresh fruit salad (good variety, perfect quality), eggs Benedict (golden yolks and perfectly poached, perfect ham and proper artisan bread toasted, chef quality hollandaise) and a blueberry muffin(with a surprise centre), everything top quality...

“Beautiful spot. Staff was wonderful. Accommodations were great.”

“We had a great stay- nice place, easy parking, helpful staff, 24 hour check in, hot shower and comfy bed. Good breakfast too.”

“Loved this stay this town and this establishment all was fantastic!”