Verified
10/10 Excellent
Verified traveler
Feb 17, 2020
Liked: Cleanliness, staff & service
Verified traveler
Stayed 2 nights in Feb 2020
Relais San Lorenzo
5.0 star property
Travelers savor authentic Italian cuisine from breakfast through dinner at Hostaria before unwinding in the Turkish bath/hammam at this luxury retreat
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Photo gallery for Relais San Lorenzo
Relais San Lorenzo, near Piazza Vecchia, offers a genuine Italian culinary journey. Guests can relax in the Turkish bath/hammam or spa tub after exploring. The hotel provides practical amenities like dry cleaning, complimentary WiFi, and newspapers for leisurely reading.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Hot tub
- Breakfast included
- Spa
- Free WiFi
- Restaurant
- Air conditioning
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Room
Deluxe Room
- 24 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Family Room (Junior Suite)
Family Room (Junior Suite)
- 65 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Family Room (Premiere)
Family Room (Premiere)
- 56 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Family Room (Superior)
Family Room (Superior)
- 40 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Junior Suite
Junior Suite
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Premier Room
Premier Room
- 32 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Business Room
Business Room
- 19 sq m
- 1 bedroom
- Sleeps 1
- 1 Queen Bed
- Free WiFi
View all photos for Suite (Relais San Lorenzo)
Suite (Relais San Lorenzo)
- 55 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Suite
Suite
- 48 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Superior Room
Superior Room
- 24 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed and 1 Twin Bed
- Free WiFi
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About the neighborhood
Located in Bergamo, Relais San Lorenzo is in the city center. Donizetti Museum and Carrara Academy Gallery are cultural highlights, and some of the area's notable landmarks include Basilica di Santa Maria Maggiore and Colleoni Chapel. Don't miss out on a visit to Leolandia. Visit our Bergamo travel guide
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129
What's nearby
Piazza Vecchia3 min walk - 0.3 km
Duomo5 min walk - 0.4 km
Basilica di Santa Maria Maggiore5 min walk - 0.4 km
Colleoni Chapel5 min walk - 0.4 km- University of Bergamo3 min walk - 0.3 km
Getting around
- Bergamo Alta Funicular15 min walk
- Bergamo Orio al Serio Airport (BGY)20 min drive
Restaurants
- Il Circolino2 min walk
- Mimì La Casa Dei Sapori2 min walk
- California Bakery7 min walk
- Ristorante Lalimentari4 min walk
- Antica Trattoria La Colombina5 min walk
About this property
Relais San Lorenzo
Luxury hotel near Piazza Vecchia
Located close to Donizetti Museum and Palazzo della Ragione, Relais San Lorenzo provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a massage. The on-site Italian cuisine fine-dining restaurant, Hostaria, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
- Valet parking (surcharge), an electric car charging station, and express check-out
- Multilingual staff, luggage storage, and a front-desk safe
- A porter/bellhop, 1 meeting room, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
- Bathrooms with designer toiletries and bidets
- 40-inch LED TVs with satellite channels
- Children's slippers, coffee/tea makers, and heating
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Electric car charging station on site
- Covered valet parking on site (EUR 30 per day)
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
- Snack bar/deli
Restaurants on site
- Hostaria
Things to do
- Hot tub
Family friendly
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
Business services
- Business center
- Computer station
- Meeting room
Outdoors
- Outdoor furniture
- Pool umbrellas
- Terrace
Spa
- Couples treatment rooms
- Massage
- Treatment room
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- 40-inch LED TV with satellite channels
Food and drink
- 24-hour room service
- Champagne service
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Minibar
More
- Air conditioning
- Connecting rooms available
- Desk
- Free daily newspapers
- Heating
- Individual furnishings
- Laptop workspace
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 70.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Covered valet parking fee: EUR 30 per day
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April
Guests under 12 years old are not allowed in the health club, and guests under 18 years old are only allowed in the health club and hot tub with adult supervision
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Relais San Lorenzo
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel
Relais San Lorenzo Hotel Bergamo
San Lorenzo Bergamo
San Lorenzo Hotel
Relais San Lorenzo Hotel
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel Bergamo
Frequently asked questions
Is Relais San Lorenzo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is available for EUR 30 per day.
What time is check-in at Relais San Lorenzo?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Relais San Lorenzo?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Relais San Lorenzo located?
Located in Città Alta, this luxury hotel is within a 5-minute walk of Donizetti Museum, Piazza Vecchia, and Palazzo della Ragione. Colleoni Chapel and Basilica di Santa Maria Maggiore are also within 10 minutes. Bergamo Alta Funicular is 15 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Relais San Lorenzo Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Location
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 166 out of 179 reviews
10 - Excellent
166
Rating 8 - Good. 10 out of 179 reviews
8 - Good
10
Rating 6 - Okay. 3 out of 179 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 179 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 179 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
F
Feb 10, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
F
Stayed 1 night in Feb 2020
Verified
10/10 Excellent
Verified traveler
Jan 26, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Verified traveler
Stayed 1 night in Jan 2020
Verified
10/10 Excellent
Verified traveler
Jan 21, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Verified traveler
Stayed 3 nights in Jan 2020
Verified
10/10 Excellent
JOSE LUIS
Jan 4, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good experience...
Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
JOSE LUIS
Stayed 2 nights in Dec 2019
Verified
10/10 Excellent
Esa
Dec 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building in old City.
Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Esa
Stayed 3 nights in Dec 2019
Verified
10/10 Excellent
Darren
Dec 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location;
Service excellent.
Beds a bit hard!
Darren
Stayed 2 nights in Nov 2019
Verified
10/10 Excellent
Verified traveler
Nov 19, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avkopplande och lyxigt
Fantastiskt hotell med en avkopplande och lyxig miljö.
Verified traveler
Stayed 3 nights in Nov 2019
Verified
10/10 Excellent
Stephen
Nov 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stephen
Stayed 4 nights in Oct 2019
Verified
8/10 Good
Lorenzo
Oct 28, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Beds too hard
Not enought toiletries
Lorenzo
Stayed 1 night in Oct 2019
Verified
6/10 Okay
David
Oct 17, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Modern Hotel
Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical
It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by.
Good location
David
Stayed 5 nights in Oct 2019
Verified
10/10 Excellent
Dave
Oct 4, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
The staff are amazing
Left my phone on lobby table and they tracked me down before I knew I had lost it
Dave
Stayed 1 night in Oct 2019
Verified
10/10 Excellent
Simone
Oct 3, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super!
Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Simone
Stayed 2 nights in Sep 2019
Verified
10/10 Excellent
Verified traveler
Sep 15, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Verified traveler
Stayed 2 nights in Sep 2019
Verified
10/10 Excellent
Verified traveler
Sep 5, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Verified traveler
Stayed 2 nights in Aug 2019
Verified
10/10 Excellent
Lynne
Aug 30, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Lynne
Stayed 3 nights in Aug 2019
Verified
10/10 Excellent
Verified traveler
Aug 27, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Verified traveler
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Cecilia
Aug 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bergamo
The hotel was just perfect, beautiful, clean, great service and perfect location.
There is not better place in Bergamo than Relais San Lorenzo
Cecilia
Stayed 2 nights in Jul 2019
Verified
10/10 Excellent
Verified traveler
Jul 2, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito confortável e de bom gosto. O restaurante foi construído em meio a ruínas no subsolo. Excelebte café da manhã. Todos os funcionários foram muito simpáticos.
Verified traveler
Stayed 1 night in Jun 2019
Verified
10/10 Excellent
Verified traveler
Jul 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTISK
FANTASTISK; hotell, service, personale, historie, beliggenhet. ALT
Verified traveler
Stayed 1 night in Jun 2019
Verified
10/10 Excellent
Verified traveler
Jun 23, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr stylisch, super Garage ,tolle Lage , sehr gutes Frühstück, Personal sehr hilfsbereit und freundlich. Dieses Hotel sucht seinesgleichen.
Verified traveler
Stayed 2 nights in Jun 2019
Verified
10/10 Excellent
Verified traveler
Jun 19, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flott beliggenhet, super service og topp standard!
Verified traveler
Stayed 3 nights in Jun 2019
Verified
10/10 Excellent
Philip B
Jun 16, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at Relais San Lorenzo
The entire staff was friendly and always very helpful. We had stopped for lunch before staying there on the way to another destination in Italy just to see the accommodations and they couldn’t have been nicer! Our room was wonderful, the spa delightful and dinner was amazing. It’s location couldn’t be better right at the end of the old Town. It was our last night in Italy with a plane out of Milan at 1:15 and it was simple leaving at 9 after a great breakfast in their unique cavern restaurant. We’d stay there again unquestionably.
Philip B
Stayed 1 night in Jun 2019
Verified
10/10 Excellent
Staci
May 15, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I are not your "typical" couple. However, EVERY staff member made us feel welcomed and they were very attentive and loving. This location is a little hidden but that's what we were looking for because we like small and quaint. It is very clean and dust free. The room we got was close to the elevator so it was very noisy and became a bit aggravating. That wanted to change our room but we just didn't want to pack all our things and move. That was a plus for us. I was celebrating my birthday and Dana an Paslo (owner) made a special connotation in celebration for me. She was very personable and invited us back, The conversation did not seem forced like she was trying to appease us because we were patrons. It felt like a genuine care for our return. There is breakfast included and it is very filling. There is a selection of fruit, breads, cheeses and meats. Also there is a menu that you can order eggs any way you like, bacon and sausage. These are included. They also have other items for a small fee. However, it is very filling and satisfying and I don't think you would have to purchase additional. A couple of days we had tours that began before breakfast started but we still was offered a "box" breakfast that was delivered to our room prior to departure. The "box" was actually a hefty bag that had more than enough in it to keep you full for several hours. It pretty much had everything. If we are ever back in Bergamo, we definitely will stay here.
Staci
Stayed 5 nights in May 2019
Verified
10/10 Excellent
elie
Apr 27, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel parfaitement situé et luxueux
Hotel situé au cœur de la vieille ville. L’architecture permet d’y être au calme, mais au prix d’une absence de vue sur la ville environnante et la campagne. Le style du bâtiment est très années 70/80 ce qui surprend au milieu de maisons et d’églises multi-centenaires. Les chambres sont modernes, agréables, assez luxueuses, mais il y manque deux ou trois prises électriques. Service impeccable et remarquable restaurant en sous-sol au milieu des vestiges anciens.
elie
Stayed 1 night in Apr 2019