The hotel was in a great location, the staff were great and the view of the harbour was first class. It was a shame the windows hadn't been cleaned for a while but they did open up as one unit allowing unspoilt views and photos. The room was generally clean but the bathroom bin hadn't been emptied from the previous guest and there were a few hairs on the bedding, thus the lower score but really everything else was spotless. The staff were great, really helpful and the buffet breakfasts there are up there with the best. The hotels strong points are certainly the kitchen and bar area. I would pay the extra for a harbour view, you wont regret it.