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"Last day of stay. Elevator stopped working. We were on the 3rd floor and being seniors, We had to carry our luggage down 3 flights of stairs. They did not offer to help us. What if we had fallen. All they said, we're sorry they had called maintenance. Didn't ask if we needed help."

"Thank you very much for the stay!! I appreciate 🙏 you"

"Room and guest spaces like breakfast area and hallways were clean. Plenty of parking. Relatively quiet property, conveniently next to highway. The amenities in the room were of medium to low quality - ripped towels, uncomfortable bedlinens and fitted sheet that kept popping off the bed, polyester coverings that were really warm to sleep in, sunken in mattress... air conditioner was decent but not great. Slept poorly both nights because the bed was just uncomfortably warm and the AC did not adequately cool the room. Breakfast on Saturday morning was decent but lackluster. Better stocked on Sunday. There was a lack of professionally dressed and pleasant workers stocking the breakfast area."

"Only 1 bar tender, no wait staff in bar/restaurant. I was charged a ridiculous $45 resort fee. They took free coffee out of the lobby, and now they have a coffee bar service that is very slow "

"Great value and location easy parking"

"Easy and secure parking. Beautiful, clean, quiet room. Very friendly staff."

"We have family that live in Waupaca and recently we’ve had numerous events over the years where when we come to town, we stay at this hotel. We recently had a loved one passed away and we’ve been there three times in the last month in relation to that situation. The hotel is conveniently located. I feel very safe there. The staff are very good. I find the breakfast is to be good as well. The rooms are always clean and comfortable. We will definitely stay here again in the future when we need to be in town for any family events. The only concern that I would express to the owners of this establishment. The ice machine has been broken on the second floor for over two years. I find that to be unacceptable. We tend to always get a second floor room and I have to walk down to the first floor to get ice every time we’re there. The other issue I would point out to the owner. Is the laundry room Service has been out of order for the last five weeks. When I asked at the front desk, they told me well. The washer works. But the dryer needs to be replaced. I stated well it doesn’t do much good to wash my clothes if I can’t dry them. Overall, I would highly recommend you staying here. No great concerns and would recommend any of my family or friends to stay there."

"The reception that greeted us was the best!! So kind!! (Blond guy). Tk u"

"👍👍"