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베스트 웨스턴 플러스 뉴잉글랜드 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 뉴잉글랜드 인 & 스위트
2253 Berlin Tpke, Berlin, CT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 986개 이용 후기 중 480개" "
평점 8 - 좋아요. 986개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 986개 이용 후기 중 107개" "
평점 4 - 별로예요. 986개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 986개 이용 후기 중 37개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Chanho 님, Goyang City

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Calm place that I could sleep well.
2023년 9월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 9월 24일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Shakira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 1박 숙박함

8/10 - 좋아요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just what we expected. Friendly staff. Clean room.
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus 님, 2024년 4월 24일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stayed one night. The staff was pleasant and everything was clean. Clientele was pleasant as well. The property was well maintained, and parking was easy. It's on a main road with plenty of places to eat or relax within a 10 minutes drive. The breakfast was simple yet satisfactory. I had a room with a kind size bed. The room was large considering the adorable rate. I would stay again if visiting the area.
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 24일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My partner and I had a great stay at the Best Western New England Inn in Berlin, CT. The room was large, very clean, and had good amenities and the staff were very friendly and helpful. We checked in late on the first night (after calling ahead) and the young woman at the front desk was courteous and efficient. There are plenty of good restaurants nearby, and the location is close to all of the beautiful towns along the Connecticut River. We will definitely stay there again when visiting the area.
2024년 4월에 2박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 24일
Thank you for leaving a review about your stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Erik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this property numerous times, always delivers a great experience!
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 18일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

PHENO

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 4월 16일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was ok comparing with other hotels that l have stayed, but the cleanliness of the property was great ,the breakfast was ok.
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 10일
Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had a good stay. We hope to see you again soon.

2/10 - 너무 별로예요

Alexis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 5일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean place to spend the night. Very friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 27일
Thank you for leaving a review of our property, we certainly appreciate your feedback and We are happy that you had a good stay with us. We're also happy that you found our staff to be pleasant.

10/10 - 훌륭해요

Michael Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service!!
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 27일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our property.

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 27일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Marissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much around the Area and not very many people. But easy to find and get to
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 27일
Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

christ 님, brigham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for couples with kids, if you're a couple and don't plan to use the indoor pool it is a bit overpriced. breakfast ok.
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 27일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 - 훌륭해요

stefan j

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The continental breakfast was nice
2024년 3월에 3박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 23일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Theodore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Comfort Inn East Hartford 님, 2024년 3월 18일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was mold in The Bathroom corner/ceiling, and the floor was creaking half of the time
2024년 3월에 4박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 13일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Jose

I Lake evrithig
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 11일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 - 좋아요

Marsha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 11일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 11일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Jose

2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Berlin 님, 2024년 4월 5일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Zvi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service. Only thing I really did not like is that the outdoor lights shined brightly directly into the room on the ground floor.
2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 29일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 - 훌륭해요

Shantel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The pool & breakfast were great
2024년 2월에 2박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 26일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 26일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 14일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 - 괜찮아요

Lucas

2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 23일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Norman

2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 3월 23일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Elier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel in general was clean, a lot of parking space, good free buffet breakfast.
2024년 2월에 3박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 6일
Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are happy that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

10/10 - 훌륭해요

Shilanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 2월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 5일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for our stay to go and visit family . The pool looked half decent, but what was great. It was open till 11 PM even though we didn’t get a chance to use it. The breakfast was good too
2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 5일
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Marcela 님, Norwalk

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had stain in bed sheets. N tv didn’t work
2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 29일
Thank you for staying with us and for taking the time to leave us a review. We are deeply disappointed to hear that your stay fell below expectations. This is not at all typical of our property. We do hope you'll reconsider staying with us again in the future, giving us another chance to offer superior service.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay
We went there for work. it was clean & quiet. Most of the staff was friendly & helpful to our needs.
2024년 1월에 3박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 22일
Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are delighted to hear that the staff was welcoming and friendly. And even happier that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great budget friendly option
Bed was comfortable, water pressure excellent, breakfast a little better than average. Having a microwave and fridge in the room is always a plus and the whole place was spotless. Couple of very minor problems (TV, door keycard) that front desk put right immediately and politely. Good budget friendly option. Only drawback is location, you won't want to walk anywhere, right on a turnpike with no restaurants or stores close by.
2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 18일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

4/10 - 별로예요

Daniel

2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 18일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 - 괜찮아요

Bryan

2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 15일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 11일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

2/10 - 너무 별로예요

Jessica

2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 10일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Elnur

2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 29일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 - 괜찮아요

Ricardo Rodriguez

아이를 동반한 가족 여행
좋아요: 청결 상태
The stay was ok we had to wait 15 mins to check in and there was constant smell of marijuana in the hallways and people smoking it outside. Other than that everything else was ok. Might consider staying again.
2023년 12월에 6박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 8일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 - 좋아요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 8일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2024년 1월 4일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Raymon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Best Western Berlin 님, 2024년 2월 9일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Wilberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2023년 12월에 2박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 28일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Okay stay aside from dirty floors
I stayed here a few years ago since it’s near family. Both times were okay overall, but the carpet was gross in my room this time as if it hadn’t been vacuumed recently. The person I was traveling with said the same about their room. Less annoying: my room was near the elevator, and I heard people constantly in the morning.
2023년 12월에 2박 숙박함
답변 제공: Best Western Berlin 님, 2024년 2월 5일
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Franklin

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me robaron 50 dólares, jamás me lo regresaron
2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 28일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback. We are pleased to inform you that your deposit has already been released on 12/21/23 back into your account and it usually takes 3-7 business for the banks to process the amount. Unless, you used a cash app or chime card which takes up to a month. There is absolutely no need for us to commit what you have claimed. We would appreciate you discontinue the spreading of false information regarding the policies we employ.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 26일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
This is a good hotel and with big rooms and nice typical hotel breakfast. I was concerned that the security deposit charged during check-in was not immediately returned to my credit card days after check-out.
2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 20일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 - 괜찮아요

Bettencourt,

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 18일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 - 훌륭해요

Jermayne

2023년 12월에 1박 숙박함
답변 제공: Best Western Berlin 님, 2023년 12월 18일
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.