테라스/파티오

H4 호텔 베를린 알렉산더플라츠 여행 후기

4 out of 5
H4 호텔 베를린 알렉산더플라츠
Karl Liebknecht Strasse 32, Berlin, BE

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1031개 이용 후기 중 549개" "
평점 8 - 좋아요. 1031개 이용 후기 중 359개" "
평점 6 - 괜찮아요. 1031개 이용 후기 중 75개" "
평점 4 - 별로예요. 1031개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1031개 이용 후기 중 22개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

CHUNG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
알렉산더플라츠에 자리잡고 있어서 이동에도 좋고 호텔 가성비도 괜찮습니다. 편안하게 잘 묵었습니다.
2023년 9월에 2박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2023년 10월 13일
Dear Chung, Thank you for having stayed at our H4 Hotel in Berlin and for taking the time to review your experiences. We appreciate your kind feedback and we are glad that your abidance was pleasant overall. Next time we would like to fully convince you of our great hospitality and hope to meet again someday. Best regards

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2023년 9월 27일
Dear guest, Thank you for your time to give your overall pleasant abidance at our comfortable and in the heart of Berlin located hotel a good rating. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards

10/10 - 훌륭해요

YOUNGJUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2023년 6월 23일
How amazing to see your fabulous rating. Thanks a million YOUNGJUN and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 - 훌륭해요

Min-Seok

2023년 6월에 1박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 14일
Wow, what a fantastic rating Min-Seok. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Your H-Hotels Team 님, 2023년 1월 27일
Wow, what a fantastic rating. Many thanks for sharing it with us and our future guest. We look forward to enable your next stay just as memorable.Kind regards,Linda Prutz - Online Reputation Manager

10/10 - 훌륭해요

MIN GI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good!!
Clean Room, Very Good
2022년 8월에 5박 숙박함
답변 제공: Your H-Hotels Team 님, 2022년 9월 16일
Dear Min Gi,Many thanks for sharing the beautiful impressions of your recent stay at our H4 Hotel. We are more than happy that your abidance with us was delightful and our conveniences highly appreciated. Please come back again soon and re-experience our warm hospitality and guest oriented service. Kind regards,Linda Prutz - Online Reputation Manager

10/10 - 훌륭해요

hyemin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager 님, 2022년 8월 2일
Dear Hyemin, We are grateful for your brilliant rating which is confirming the delightful impressions of your recent stay at our H4 Hotel. How lovely to know that you had such a pleasant time with us. Please recommend us to your friends and come back again someday for another wonderful abidance in nice ambience as well as convenient location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wir hatten die Junior Suite und leider funktionierten beide Steckdosen am Schladsofa nur solange das Licht eingeschaltet war.
2024년 5월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 21일
Liebe Michelle, wir freuen uns, dass Sie sich in unserem Hause wohl fühlten und danken Ihnen dafür, eine entsprechend gute Bewertung abgegeben zu haben. Für die nicht einwandfrei funktionierenden Steckdosen am Schlafsofa entschuldigen wir uns und werden dies umgehend von unserem Team der Haustechnik prüfen lassen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein, um Ihre Eindrücke noch weiter zu verbessern. Beste Grüße

10/10 - 훌륭해요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent breakfast. Regret that there were no suitcase racks or bathroom slip mats available on request which are important for older customers. Very convenient for station and easy to visit the main sites of Berlin. Excellent lifts available. Recommended for a stay in Berlin.
2024년 5월에 5박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 21일
Dear Derek, Thanks a million for taking the time to share your awesome review. We are delighted that you enjoyed a pleasant abidance at our hotel and appreciated our conveniences just as much as our warm hospitality. Your feedback is a super motivation for our entire team as it confirms that our daily efforts bring memorable experiences. We already look forward to your next visit.Best regards

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked for a quiet room and idiot guy gave me a room on outside by police station. Sirens all night. They moved me to inside room next day. Be warned. Nice dining room. Not much else nearby. I would stay there again.
2024년 5월에 2박 숙박함
답변 제공: Nicole Krötz - Online Reputation Manager 님, 2024년 5월 17일
Dear Mark,Thank you very much for choosing our H4 Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from Berlin,Your H-Hotels Team

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Passt
2024년 5월에 1박 숙박함
답변 제공: Nicole Krötz - Online Reputation Manager 님, 2024년 5월 16일
Lieber Marc, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser H4 Hotel so nett bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal ganz herzlich im schönen Berlin willkommen heißen.Sonnige Grüße, Ihr Team von den H-Hotels

8/10 - 좋아요

jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay
2024년 4월에 2박 숙박함
답변 제공: Nicole Krötz - Online Reputation Manager 님, 2024년 5월 13일
Dear Jonathan,We are thankful for your good rating and glad to know that your stay at our H4 Hotel was overall enjoyable. To fully convince you of our service we would be pleased to welcome you back again someday. Best regards from Berlin,Your H-Hotels Team

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wirklich ein sehr tolles Hotel.Auch das Frühstück ist top. Bis zum Alexanderplatz geht man nur 5 Minuten - also perfekt für Menschen die shoppen gehen möchten
2024년 5월에 2박 숙박함
답변 제공: Nicole Krötz - Online Reputation Manager 님, 2024년 5월 13일
Liebe Jenny, tausend Dank für diese großartige Bewertung. Prima, dass Sie gut gefrühstückt haben und Sie sich einfach wohl gefühlt haben. Da bleibt uns nur noch, Ihnen eine weiterhin schöne Zeit zu wünschen und zu hoffen, Sie schon bald wieder in unserem H4 Hotel begrüßen zu dürfen. Alles Gut bis dahin wünscht Ihnen Ihr Team von den H-Hotels

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Nicole Krötz – Online Reputation Manager 님, 2024년 5월 13일
Lieber Oliver, vielen Dank, dass Sie diese tolle Bewertung für unser H4 Hotel abgegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns in Berlin begrüßen zu dürfen. Alles Gute bis dahin wünscht Ihnen Ihr Team von den H-Hotels

8/10 - 좋아요

Jasper

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is good and beds are fine. Breakfast choice is great, however it is very very busy. During our stay the cleaning lady kept onocking on the door around 0900 hrs to clean; very stressfull.
2024년 4월에 4박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 6일
Dear Jasper, Thank you for your recent stay and kind review which reflects your mostly positive impressions. However we would like to take the opportunity and apologize for the inconveniences our housekeeping staff caused you. Please rest assured that we will consult the responsible colleagues and our reception team to avoid further occurrences. To make sure nobody bothers you can also hang the "do not disturb" sign in font your door next time. We would be happy to meet again someday for a more enjoyable abidance. Sincerely

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel kann man empfehlen 👍 liegt ruhig und nicht weit von der S-Bahn Station entfernt. Das Frühstück ist sehr reichlich und lecker. Für jedem was da! Service, Personal ist sehr freundlich. Zimmer sind sauber. Beim nächsten Urlaub in Berlin gehen wir wieder dahin. Mfg
2024년 5월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 6일
Lieber Alex, herzlichen Dank, dass Sie sich die Mühe gemacht haben, unser Haus super zu bewerten und Ihre gewonnenen Eindrücke zu teilen. Nichts liegt uns mehr am Herzen, als dass sich unsere Gäste wohl fühlen und in guter Erinnerung behalten. Wie schön, dass wir dies bei Ihnen erreichen konnten. Wir würden uns freuen, auch zukünftig wieder einmal Ihr Gastgeber in Berlin sein zu dürfen. Beste Grüße

10/10 - 훌륭해요

Shirley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 2일
Wow, what a fantastic feedback Shirley. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

8/10 - 좋아요

Parul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 2일
How nice of you to share your good 4* rating. Thank you Parul and we'll hopefully meet again someday for an even more delightful stay. Kind regards

10/10 - 훌륭해요

Abbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 2일
We couldn’t ask for a nicer praise than your fantastic rating Abbie. Thanks a million for sharing and please come back soon for another wonderful stay with us. Sunny greeting from lively Berlin

10/10 - 훌륭해요

barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
lovely clean hotel with professional friendly staff. Would stay again and recommend.
2024년 4월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 2일
Dear Barry, Many thanks for rewarding us with such a brilliant feedback. We couldn’t be happier about your lovely words confirming your wonderful stay at our modern hotel and we would be delighted to welcome you back again soon for another pleasant time with us in the heart of Berlin. Warm regards

10/10 - 훌륭해요

Sezgin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 29일
How amazing to see your fabulous 5* rating. Thanks a million Sezgin and tell your friends about us. See you soon! Greetings from lively Berlin

8/10 - 좋아요

Uwe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gute und zentrale Lage. Gutes Frühstücksbuffet und freundliches Personal.
2024년 4월에 4박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 26일
Lieber Uwe, herzlichen Dank für Ihre Mühe, uns hinsichtlich Ihrer Aufenthaltserfahrungen, gut bewertet zu haben. Ihre lobenden Worte, welche Ihre erholsame Zeit in unserem Hause widerspiegeln, schätzen wir ebenso sehr und hoffen, schon bald wieder einmal Ihr Gastgeber in Berlin sein zu dürfen. Beste Grüße

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than breakfast being very overpriced, this is an excellent hotel! The staff are all friendly and very helpful, the facilities are excellent and very clean. I will definitely be staying here again (but breakfasting elsewhere!)
2024년 4월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 23일
Dear Jacqueline, How lovely to see the brilliant review of your recent stay at our hotel. We are thrilled that you had such a pleasant time with us and we highly appreciate your kind words confirming your positive impressions. Please recommend us to your friends and come back soon for another memorable abidance. Sincerely

8/10 - 좋아요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Frühstück mit wirklich viel Auswahl, gutes Essen in der Bar, alles sehr sauber, super freundliches Personal. Tiefgarage vorhanden für 24€ pro Nacht. Zimmer etwas klein mit zu wenig Möglichkeiten seine Kleidung unterzubringen. Man lebt eher aus dem Koffer. Super Kissen und Bettdecken aus Daunen. Zimmer zur Straße bei geöffnetem Fenster sehr laut.
2024년 4월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 22일
Liebe Sarah, vielen Dank für Ihre Mühe, ein freundliches Feedback zu Ihrem Aufenthalt bei uns abzugeben. Wir sind froh, dass Sie sich in unserem modernen City Hotel wohl fühlten und wir Sie mit tollen Annehmlichkeiten gewinnen konnten. Gern begrüßen wir Sie während eines zukünftigen Besuches in Berlin erneut in unserem Hause, um Sie noch mehr zu begeistern. Herzlichst

10/10 - 훌륭해요

Hugo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel clean and near to mall
2024년 4월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 16일
Dear Hugo, We are delighted about the fantastic rating on your recent abidance at our hotel. Thanks a million for letting us and our future guests know that you had a very pleasant time with all the comfort you expected. Please recommend us to your friends and re-experience our warm hospitality during a future visit. Kind regards

8/10 - 좋아요

Axel

2024년 4월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 5월 2일
Besten Dank für die gute 4* Bewertung lieber Axel. Wir freuen uns über Ihren insgesamt gelungenen Aufenthalt in unserem Hause und hoffen auf ein baldiges Wiedersehen, um Sie noch mehr zu begeistern. Herzliche Grüße aus dem quirligen Berlin

10/10 - 훌륭해요

Stefan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hervorragende Unterkunft
2024년 4월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 8일
Lieber Stefan, tausend Dank für Ihre Mühe, dieses wunderbare Feedback mit uns und unseren zukünftigen Gästen zu teilen. Wir sind froh, dass Sie einen rundum gelungenen Aufenthalt bei uns verbringen konnten und unsere Annehmlichkeiten genauso überzeugten, wie die herzliche Gastfreundschaft aller Kollegen. Während Ihres nächsten Besuches möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen im H4 Hotel Berlin Alexanderplatz. Beste Grüße

10/10 - 훌륭해요

Arnd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice trip
2024년 4월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 8일
Dear Arnd, Thanks a million for posting a wonderful review of your recent stay at our hotel. We are delighted about your praising words confirming that our daily efforts were appreciated and we will gladly share it with our entire team. Please come back again soon for another memorable time and re-experience our warm hospitality. Best wishes

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicacion, buen hotel, buen desayuno buffette
2024년 3월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 2일
Dear Mayra, Thanks a million for sharing the positive impressions of your recent abidance with our future guests. It was a pleasure for us to have satisfied your expectations as we love giving our very best to provide excellent service and create wonderful experiences for everyone staying. Please visit us again soon for another delightful time. Best regards

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel esta bien ubicado para visitar puntos de interes en nuestra visita a Berlin
2024년 3월에 4박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 2일
Dear Mayra,Thanks a million for choosing our hotel for your recent trip to Berlin. We are thrilled that the positive impressions of your stay experiences made you leave us such a lovely review. Please come back soon and let us enable your next abidance just as delightful. Sincerely

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 2일
Wow, what a fantastic rating Michael. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 - 훌륭해요

Milad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mycket bra hotell och jättefina och fräscha rum. Frukostsbuffen är en höjdare!
2024년 3월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 3월 25일
Dear Milad, We are thrilled about your awesome rating and the beautiful words confirming your pleasant stay at our modern hotel. It's a great motivation and acknowledgment for us which we look forward to share with our entire team. Please recommend us to your friends and come back soon for another delightful abidance. Sincerely

10/10 - 훌륭해요

Esdras

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very good experience for my first time being at Berlin, if I had another chance to come I will probably will stay here again.
2024년 3월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 3월 20일
Dear Esdras, Thanks a million for sharing the positive impressions of your recent abidance with us and our future guests. We love giving our very best to provide an excellent service and we are delighted that we have managed to satisfy your expectations of a wonderful stay. Please come back soon and allow us to enable your next visit just as memorable. Best regards

10/10 - 훌륭해요

Sarah Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at H4; the staff were all very helpful and friendly, the room was spotless and the facilities were as we expected. The breakfast buffet was brilliant, plenty of choice and great value. I would recommend this hotel and stay here again.
2024년 3월에 3박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 3월 20일
Dear Sarah Lyn, We would like to thank you for posting a wonderful review of your stay experiences at our H4 Hotel. How lovely to know that our excellent service features as well as modern comfort met your expectations and made your abidance delightful. We hope to welcome you back again someday and enable your next visit just as enjoyable. Sincerely

10/10 - 훌륭해요

Ricardo

2024년 3월에 2박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 4월 8일
How amazing to see your fabulous 5* rating. Thanks a million Ricardo and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 - 훌륭해요

Håkon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
H
2024년 3월에 1박 숙박함
답변 제공: Linda Prutz - H-Hotels Online Reputation Manager 님, 2024년 3월 18일
Wow, what a fantastic rating Håkon. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very impressed with all aspects of the hotel in the 3 night stay. The service was excellent, one interaction in particular with reception, involving printing out some tickets, was top class. I was able to create my perfect hotel breakfast, so top marks there too. The room had everything I needed, with no noise from other rooms. You might still want to have earplugs if you’re distracted by noise from outside - but it’s no more than you’d expect from a city centre hotels. Finally, the bar was a bonus - comfortable & no more expensive than many pubs in the area. This is an excellent option for a few days in Berlin. It’s easy to get to, with Alexanderplatz station a few minutes walk away. I’d definitely stay again
2024년 2월에 3박 숙박함
답변 제공: Stefanie Bergforth - Online Reputation Manager 님, 2024년 3월 11일
Dear Mark,Thank you very much for the excellent rating of our H4 Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Berlin. Visit us again soon - we would be very happy.Best regards,Your H-Hotels team,

8/10 - 좋아요

Laurent

Good
2024년 2월에 5박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 29일
Dear Laurent, Thank you for choosing our modern hotel for your recent abidance in Berlin and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely

8/10 - 좋아요

Lars

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 29일
Dear Lars, Thank you for letting us know that your stay at our city hotel was associated with overall positive impressions. We appreciate your good rating and to fully convince you of our great hospitality we hope to meet again someday. Best regards

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 27일
We are happy about your 4* rating and we would like to say thank you for sharing. Please be our guest again soon and allow us to fully convince you of our great conveniences. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfekt beliggenhet, men lite hyggelig velkomst
Vi ble møtt av en lite vennlig og sur resepsjonist. Han smilte ikke en eneste gang, og vi følte at vi var til bry. I minibaren på rommet fant vi en tom ølflaske, det ene vinduet gikk ikke an å lukke skikkelig og rommet virket slitt og gammelt. Frokosten var veldig bra og beliggenheten er perfekt!
2024년 2월에 2박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 26일
Dear guest, First of all we would like to thank you for your honest feedback which is important for our daily improvement efforts. We are very sad to read that there were aspects regarding to one of our colleagues from the reception who didn't meet your idea of friendly and guest oriented service. Please accept our sincere apologies for your uncomely experiences and rest assured that it is not part of our usual manner or philosophy. As a matter of course we will consult our reception team and discuss the incident to avoid further occurrences. Your room will also be checked and worn furniture replaced. Besides we are happy to let you know that currently we are planning an extensive modernization of our entire hotel. Hopefully we will meet again someday for a more delightful abidance. Kind regards,Your team from the H-Hotels Linda Prutz - Online Reputation Manager

8/10 - 좋아요

Jonas Berg

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 26일
Thank you for giving your recent stay 4* confirming your mostly positive impressions. We can't wait to meet again someday for an even more delightful time! Kind regards

10/10 - 훌륭해요

Kent

2024년 2월에 3박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 26일
We couldn’t ask for a nicer praise than your fantastic rating Kent. Thanks a million for sharing and please come back soon for another wonderful stay with us. Sunny greeting from lively Berlin

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 21일
Dear guest, We are thankful for your good rating and glad to know that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards

10/10 - 훌륭해요

Carsten

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Abselut anbefalelsesværdigt
2024년 2월에 4박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 20일
Dear Carsten, We are delighted that the positive impressions of your recent stay made you leave us such a beautiful review. How lovely to know that you enjoyed being our guest and that our conveniences as well as amenities were appreciated. Please recommend us to your friends and come back again someday to re-experience our great hospitality. Kind regards

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No Bluetooth connection to TV...no shoehorn or writing material..ie. papper and pen.Window blinds not funktioning well or at all. Ecellent breakfast buffet with lots of different foods.
2024년 2월에 2박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 20일
Dear Thomas, Thank you for your recent stay and kind feedback. We are glad to know that you had a pleasant time with us overall and appreciated our tasty breakfast. However we would like to apologize for mentioned technical issue in your room which will be checked by our maintenance team straight away. Next time please just inform us about any kind of defect already on site and we will do our very best to fix it immediately or otherwise change your room. You can also ask us for additional room amenities like a shoehorn or writing facilities. During your future visit we want to improve your impressions and enable a more enjoyable abidance for you. Best regards

6/10 - 괜찮아요

Mette

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 19일
Dear Mette, With regrets we must realize that we couldn't fully convince you of the service features and conveniences our H4 Hotel generally is appreciated for. Please accept our apologies for any kind of discomfort or trouble that may have occurred. The satisfaction of our guests is our highest priority and we work hard every day to provide excellent service features. To help improving ourselves we would have liked to know what exactly clouded your impressions and what we can do in your opinion to enable more enjoyable stays. Hopefully you will give us another opportunity to be your host as we want to convince you of our great hospitality and thus enhance your point of view. Best regards

10/10 - 훌륭해요

Jef

Nice
2024년 2월에 6박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 19일
Wow, what a fantastic rating Jef. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel
Dejligt hotel. Venligt og hjælpsomt personale. Super fin morgenmad. Rent og pænt over alt.
2024년 2월에 2박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 19일
Dear guest, Thanks a million for posting a brilliant review of your recent abidance with us. We appreciate your lovely comment just as much as your outstanding 10.0 rating and we are delighted that you had such a pleasant time with us. Please recommend us to your friends and come back soon for another memorable stay. Best wishes

10/10 - 훌륭해요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to Alexanderplatz station was perfect, and ability to walk to moat places was a bonus. Breakfast included a great selection of food, and was available from 6am until 10.30am (11am on weekends) which meant that it was bever too busy. Staff were friendly and helpful and the room was clean, well equipped and comforrablw.
2024년 2월에 3박 숙박함
답변 제공: Linda Prutz - Online Reputation Manager - H-Hotels 님, 2024년 2월 19일
Dear Gordon, We are more than happy that you had such a pleasant time staying at our hotel. Thanks a million for sharing your throughout positive impressions with us and our future guests. We can't wait to meet again and until then we remain with very kind regards,