Dear Jaeungthank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear ibis Guest, thank you so much for the kind feedback and the honest review. I am sorry that you did not feel fully welcome. Best regards,

Dear Jieun, thank you very much for your kind feedback and positive review! Kind regards, Dennis M /Guest Relation Manager

Dear Prince Kenthank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Edwardthank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Margitthank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism.We will do our best to improve in this area as well and to prove this during your next visit.Sincerely,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Sehr geehrte Cornelia, wir freuen uns sehr, dass Sie sich bei uns im ibis Berlin City Potsdamer Platz rundum wohl gefühlt haben. Wir danken Ihnen für Ihren Aufenthalt und Ihre tolle Bewertung. Das gesamte Team weiß Ihre Würdigung mehr als zu schätzen.Wir hoffen, Sie schon bald wieder bei uns in Berlin begrüßen zu dürfen und wünschen Ihnen alles Gute. Mit herzlichen Grüßen,Ihr ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Luca, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Sehr geehrter Arian, wir freuen uns sehr, dass Sie sich bei uns im ibis Berlin City Potsdamer Platz rundum wohl gefühlt haben. Wir danken Ihnen für Ihren Aufenthalt und Ihre tolle Bewertung. Das gesamte Team weiß Ihre Würdigung mehr als zu schätzen.Wir hoffen, Sie schon bald wieder bei uns in Berlin begrüßen zu dürfen und wünschen Ihnen alles Gute. Mit herzlichen Grüßen,Ihr ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Sergej, we are sure that our efforts to offer you the best possible service at the ibis Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We regret this fact and ask for your forgiveness.We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay that we were able to realize our promise. We thank you for your honest and constructive feedback.Best regards,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Alexander, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Craig, we are sure that our efforts to offer you the best possible service at the ibis Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We sincerely apologize for any discomfort you experienced with the room keys. Your comfort is important to us, and we appreciate your feedback. Please be assured that we will address this matter promptly to ensure a more pleasant stay for you and future guests. We are also committed to environmental sustainability and actively strive to minimize our ecological footprint. As part of our initiative, our company endeavors to reduce the use of plastic items. We are dedicated to finding eco-friendly alternatives and adopting practices that contribute to a healthier planet.We will be happy to convince you during your next stay that we were able to realize our promise. We thank you for your honest and constructive feedback.Best regards,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear AQUILES, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4

Dear Hayley, we are sure that our efforts to offer you the best possible service at the ibis Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We will take your justified criticism to heart and do our utmost to improve further.We thank you for your honest and constructive feedback.Best regards,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Matthias, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Peter, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Johannes, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4

Dear Tommy Bo, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Leif,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Charlotta, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Bernard,thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism.We will do our best to improve in this area as well and to prove this during your next visit.Sincerely,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Sehr geehrter Gast,wir freuen uns sehr, dass Sie sich bei uns im ibis Berlin City Potsdamer Platz rundum wohl gefühlt haben. Wir danken Ihnen für Ihren Aufenthalt und Ihre tolle Bewertung. Das gesamte Team weiß Ihre Würdigung mehr als zu schätzen.Wir hoffen, Sie schon bald wieder bei uns in Berlin begrüßen zu dürfen und wünschen Ihnen alles Gute. Mit herzlichen Grüßen,Ihr ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Christopher,we are sure that our efforts to offer you the best possible service at the ibis Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We regret this fact and ask for your forgiveness.We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay that we were able to realize our promise. We thank you for your honest and constructive feedback.Best regards,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Torsten,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Brian,we are sure that our efforts to offer you the best possible service at the ibis Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We regret the miscommunication you have experienced regarding the breakfast booking option during your stay. Each member of our staff have been hired for their know-how in hospitality as well as their friendliness and helpfulness. They are committed to make every guest feel comfortable and we apologize if it was not your case. This was not their intention. Please be assured that this incident is in no way representative of the quality we strive to offer our guests. We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay that we were able to realize our promise. We thank you for your honest and constructive feedback.Best regards,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Svante,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Jesus,thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism.Sincerely,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Robin, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We deeply regret that you had a poor welcoming impression from one of our team member during you stay with us. Please, be assured that it is definitely not our standard and that friendliness is one of the most important aspects of our work.We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

Sehr geehrter Jens,vielen Dank für Ihren Aufenthalt im ibis Berlin City Potsdamer Platz und die damit verbundene Bewertung.Wir freuen uns, dass Sie überwiegend mit Ihrem Besuch zufrieden waren. Dennoch mussten wir erkennen, dass wir Sie in manchen Punkten nicht in vollem Umfang von unserem Bestreben Ihnen ein bestmögliches Hotelerlebnis zu bieten überzeugen konnten.Entschuldigen sie bitte, dass auch Anlass zur Kritik bestanden hat.Wir tun unser Bestes uns auch in diesem Bereich weiter zu verbessern und dies bei Ihrem nächsten Besuch unter Beweis zu stellen. Eine Renovierung ist für das nächste Jahr geplannt, um unsere Zimmer zu verbessern.Herzlichst,Ihr ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Ekrem,we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best.With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Catharina,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz.We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Hugh,we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best.With heartfelt greetings,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Guest,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz.We deeply apologize for the misunderstanding during check-in regarding payment of hotel fees. We will communicate with our team to prevent any future occurrence.We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Guest,thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review.We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience.We apologize for the fact that there was also cause for criticism.We will do our best to improve in this area as well and to prove this during your next visit.Sincerely,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Gregory, We sincerely apologize for the delay answering your feedback and we regret any inconvenience you have experienced.Hotels in Germany take steps to reduce environmental footprint of its hotels, that is why our rooms are equipped with an air-cooling system that regulates itself depending on the temperature outside. As you told us during your stay, it was not possible for you to stay longer in our hotel as our air-cooling system did not met your medical needs and we offered you our assistance to find another alternative for your stay in Berlin. However, because you booked your room through an online travel agency and made a payment there and not directly at the hotel, it was not possible for us to issue the refund directly. Therefore, as soon as we received your feedback, we investigated the matter and it appeared that you did not request a refund from Expedia yet. Thus, we took care of the situation and asked Expedia to make a refund for your stay. We understand that a delay in this sensitive matter is upsetting, but as the payment was made with an online travel agency, we do not have the opportunity to take actions for a refund directly. I can see now that the matter is solved and the requested amount was transferred back to you.Best regardsIhr Ibis Team Ibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Shu,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz.We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 410963 Berlin

Dear Jürgen,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Andersthank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear Harrythank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin

Dear guestthank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism.We will do our best to improve in this area as well and to prove this during your next visit.Sincerely,Your ibis Teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin