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누마 | 사비 객실 & 아파트 여행 후기

누마 | 사비 객실 & 아파트
Kantstraße 126, Berlin, BE

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 32개 이용 후기 중 26개" "
평점 8 - 좋아요. 32개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 2개" "
평점 4 - 별로예요. 32개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 0개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean room, easy access
2024년 3월에 2박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 3월 27일
Dear Michael,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

8/10 - 좋아요

Tim

2024년 2월에 3박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 2월 23일
Dear Tim,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 - 훌륭해요

Tristen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the place, simply loved it. The only complaint I had is I wish the tv was a true smart tv and wasn’t forced to stream from my own apps form my phone. Whenever I would do that, it would work for about 15 minutes and then drop out. Other than that, everything else was amazing. Clean, comfy, homy.
2024년 1월에 4박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 2월 14일
Dear Tristen,Thank you for your feedback!We're happy to read that you enjoyed your stay. We're excited to discuss your suggestion with the entire team and look forward to welcoming you again soon.Best regards,numa Guest Experience Team

10/10 - 훌륭해요

Jose 님, Cary

2024년 2월에 1박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 2월 14일
Dear Jose,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 - 훌륭해요

Berrin Aldanmaz

2024년 2월에 2박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 2월 14일
Dear Berrin,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 - 훌륭해요

Annabel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 1월 30일
Dear Annabel,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

6/10 - 괜찮아요

JOERG

출장 여행
좋아요: 청결 상태, 객실의 편안함
Chatbots nein danke
Das Zimmer war gut, aber so extrem exotische Wünsche wie ein weiteres Handtuch, oder mehr Toilettenpapier waren per Chatbot nicht zu kommunizieren. Auch die Erweiterung auf zwei Gäste für die letzten zwei Nächte gelang erst nach mehreren Anläufen
2024년 1월에 6박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 1월 30일
Lieber Joerg,Vielen Dank für dein Feedback. Es tut uns leid, dass dein Aufenthalt nicht deinen Erwartungen entsprochen hat. Unser Haus wird digital von einem zentralen Guest-Experience-Team verwaltet. Daher haben wir keine Rezeption vor Ort, sind aber rund um die Uhr erreichbar. Bitte lasse uns wissen, wenn du dies persönlich besprechen möchtest, und wir werden uns mit dir in Verbindung setzen.Freundliche Grüße, numa Guest Experience Team

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 객실의 편안함
Great place in a great location.
Really quiet place in a great location. The room was clean and large and had everything I needed.
2023년 12월에 4박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 1월 30일
Liebe Rachel, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,numa Guest Experience Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 1월 30일
Dear guest,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 - 훌륭해요

Svenja

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good!
2023년 11월에 2박 숙박함
답변 제공: numa Guest Experience Team 님, 2024년 1월 30일
Dear Svenja,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,numa Guest Experience Team

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Chaotische Buchung, schlechter Service
Zimmer war fest gebucht, vollwr Betrag wurde rechtzeitig vorher (3Tage vorher) voll abgebucht. Bis zum Tag der Anreise gab es keine Nachricht mit dem Zuganscode, erst auf Nachfrage.Dann war das gebuchte (und voll bezahlte) Zimmer nicht verfübar, schlechteres wurde mit 15% Reduktion versprochen. Allerdings kam diese bis heute (12 Tage später) nicht an. So gehts nicht!! Zudem ist die Kommunikation mit einem chat bot sehr mühsam und oft unverstädlich
2023년 9월에 4박 숙박함
답변 제공: numa Guest Experience Team 님, 2023년 10월 24일
Liebe/r Gast,vielen Dank für dein Feedback! Wir hoffen, dass du trotz der kleinen Unannehmlichkeiten deinen Aufenthalt genießen konntest. Deine Nachricht wurde bereits an das verantwortliche Team weitergeleitet und wir geben unser Bestes, damit sich ein Vorfall dieser Art in Zukunft nicht mehr ereignet. Solltest du noch weitere Fragen oder Anliegen haben, kannst du uns jederzeit gerne kontaktieren.Freundliche Grüße, numa Guest Experience Team

10/10 - 훌륭해요

Katja

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: numa Guest Experience Team 님, 2023년 10월 18일
Dear Katja,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in und Check-out sind super smart gelöst. Die Unterkunft war sehr sauber und der Service war auch echt top! Kann ich wirklich empfehlen
2023년 8월에 3박 숙박함
답변 제공: numa Guest Experience Team 님, 2023년 10월 18일
Dear Lisa,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

6/10 - 괜찮아요

Frédéric

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Presque top
pas trop mal situé. Juste un problème de gestion des chambres et employés. On me propose un tarif par téléphone et arrivé sur place j'en est un autre (plus cher bien sur) et tout un mélange sur ma réservation, ce qui fait que ma clé a été désactivé pendant mon séjour je me suis retrouvé à la rue jusqu'à 4h du matin. Mais si le petit déjeuner était offert comme dédommagement, j'ai quand même du me lever à 7h. Heureusement cette "nuit" était finalement offerte ... bref .. dommage, petit manque de sérieux
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Vera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
tolle wertige Einrichtung
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastisk koncept. Lækkert og centralt beliggende hotel...
2023년 5월에 1박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 5월 28일
Dear Michael,Thank you very much.Best regards,

10/10 - 훌륭해요

Emma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked that the hotel was in an area where I felt safe. As someone who has never visited Berlin before, I felt that the area was easy to navigate. The the free drink at the front was a plus as well!
2023년 5월에 2박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 5월 24일
Dear Emma,Thank you so much for your kind words.

4/10 - 별로예요

Uwe

가족 여행
좋아요: 청결 상태
Der Check in ist chaotisch. Wir haben die E-Mail-Benachrichtigung mit Möglichkeit zum Check in erst am zweiten Tag des Aufenthalts erhalten. Und der Check-in in der "Rezeption" hat gefühlt ewig gedauert. Das hat uns den Aufenthalt etwas verleidet. Nach einer langen Anreise will man nicht noch eine halbe Stunde an der Rezeption warten (vor uns war niemand, der Check-in hat über 30 Minuten gedauert. Das war richtig schade. Und das Personal ist nicht wirklich super-freundlich. Man entschuldigt sich zwar für die Dauer, aber das kam nicht rüber, als ob es ernst gemeint ist. Die Lage ist sehr gut, da kann man nicht meckern. Und wenn man ein Zimmer zum Innenhof bekommt, ist es auch sehr ruhig. Und die Zimmer sind auch ok. Und die kostenlosen Getränke im EG sind nicht nur eine nette Geste, sondern sind auch was besonderes. Wenn die IT und die Organisation besser wären, wäre die Bewertung auch besser gewesen. Es kam vom Hotel eine bitte um ein Feedback. Hätte ich gerne gemacht, nur der Button funktioniert nicht. Gut gedacht, schlecht gemacht, wie viel in dem Hotel. Eigentlich schade.
2023년 5월에 4박 숙박함
답변 제공: Front Office 님, 2023년 5월 18일
Tut uns sehr leid, dass der Check-In so lange gedauert hat. Manchmal steckt halt der Wurm drin.

10/10 - 훌륭해요

René

2023년 4월에 1박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 4월 9일
Hallo René,vielen Dank für Ihre großzügige Bewertung. Wir werden es mit dem gesamten Team teilen und hoffen, dass wir Sie wieder einmal bei uns begrüßen dürfen, sobald Sie in Berlin sind.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neu und gut
Flammend neu, sehr designorientiert (aber dennoch praktisch), große Zimmer, gute Lage, große Tiefgarage, gutes Frühstück
2023년 3월에 1박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 4월 3일
Hallo,vielen lieben Dank, dass Sie sich die Zeit genommen haben, ihre Eindrücke von umserem stilwerk Hotel KantGaragen zu teilen.Wir freuen uns sehr über die großartige Bewertung und werden diese mit dem gesamten Team teilen.Wir hoffen das wir Sie auch in Zukunft mal wieder bei uns begrüßen dürfen.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Team - Hotel mit Charakter- Zimmer könnte heller sein
2023년 1월에 1박 숙박함
답변 제공: Tobias Kümmeritz 님, 2023년 1월 22일
Hallo Thomas, vielen Dank für Ihren Aufenthalt im stilwerk Hotel KantGarage und Ihr tolles Feedback; wir werden es an unser gesamtes Team weitergeben, um ihre hervorragende Arbeit zu würdigen, denn sie sind die wahre Seele und das Herz unseres Hotels. Wir hoffen, dass wir Sie bei Ihrem nächsten Berlin-Besuch wieder bei uns begrüßen dürfen.

10/10 - 훌륭해요

Dong Hoo

2023년 1월에 4박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 1월 16일
Dear Dong Hoo,thank you very much for taking the time to share your feed back with us. We are glad to hear that you had an excellent stay with us. We will share that feedback with all of our team as they are the true heart and soul of our hotel.

10/10 - 훌륭해요

Aisha

2023년 1월에 2박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2023년 1월 12일
Dear Aisha,Thank you very much for your stay at the stilwerk Hotel KantGarage and such fantastic feedback; we will share it with our whole team to celebrate all their excellent work, as there are the true soul and the heart of our hotel.We hope we will get the chance to welcome you back next time you come to Berlin.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Bed is a Cloud!
We were going to have our dogs with us but we found a sitter at the last minute. This would have been excellent because they provided a plush pet bed and dog bowls! Also, no carpet so easier to wash the floors of any mess or hair. Beds are tall so little dogs can't jump on the bed. The bed is THEE most comfortable bed I have ever slept in, in Germany. I love the "green" sheets. They feel so clean and new. Its a beautiful hotel next to Stiilwerk Modern Furniture and in walking distance to the Charlottenburg Palace. We will pin this for any future stays. Excellent and friendly check-in. The front desk is closed during certain hours so there is private late night access one door over in a hallway from the street. Its safe and private. You will need your room key to access. Although it is far from the key places, its worth it. We are booking again!
2022년 12월에 1박 숙박함
답변 제공: Tobias Kümmeritz 님, 2022년 12월 11일
Dear Christopher,Thank you so much for taking the time to share your impressions of your stay at the stilwerk Hotel KantGaragen.We are very grateful for all this fantastic feedback and are pleased to have another satisfied guest.We would be so happy to welcome you again at the stilwerk Hotel KantGaragen as soon as you return to Berlin.

10/10 - 훌륭해요

Gregor

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekt
답변 제공: Tobias Kümmeritz - Front Office 님, 2022년 11월 5일
Hallo Gregor,vielen Dank für die auserordentlich fantastische Bewertung! Wir freuen uns sehr, dass der Aufenthalt so fantastisch war.Wir freuen uns schon auf das das nächste Mal!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sejour parfait
2022년 10월에 1박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2022년 11월 1일
Nous vous remercions de votre séjour et de votre aimable appréciation. Nous nous réjouissons déjà de vous revoir.

10/10 - 훌륭해요

Lene Børsmose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool hotel
2022년 10월에 2박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2022년 11월 1일
Thank you very much for your stay. We are looking forward to welcome you again at the stilwerk Hotel KantGaragen.

10/10 - 훌륭해요

Kristoffer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best beds ever. Stylish and clean hotel.
2022년 10월에 2박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2022년 11월 1일
Thank you so much for your kind word. We work very closely with the best furniture designers who also display these great pieces in our showroom next door.

10/10 - 훌륭해요

Kristoffer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just do it
Beautiful hotel with wonderful design furniture. Very unique. Also very nice Staff.
2022년 9월에 2박 숙박함
답변 제공: Your Host 님, 2022년 10월 11일
Thank you so much for your lovely feedback - hope to see you soon again.

8/10 - 좋아요

Mads

2022년 9월에 2박 숙박함
답변 제공: Tobias Kümmeritz - Front Office 님, 2022년 10월 15일
Dear Mads,thank you that you took the time to give your feedback. We are glad that you enjoyed your stay. If you have any special remarks, please feel free to contact us. We would be very glad about any specific things you liked or were disappointed by.