Spend a little extra and stay somewhere else! Day before arrival I get an email stating the hotel has not been paid for by Expedia and in order to keep my reservation I needed to pay the full amount of the hotel again. Reached out to Expedia and they tried the hotel, about an hour later it was finally taken care of. Arrived at the hotel and the room code they gave us did not work, the towels had blood or a red substance on them they told me in the chat they would come and clean the room the following day, that never happened. I also let them know, we were out of paper towels and the hand soap in the bathroom sink was empty, we were without paper towels and hand soap the entire trip.
The room is VERY small, very hard for 3 adults to move around. Room has one window that tilts open and barely a breeze comes in. Couple days into the stay I reached back out letting them know we had no toilet paper, still no paper towels and still no hand soap, before the end of the day we finally got toilet paper. On the day before we checked out our room code did not work. Reached out in the chat and they saw my comments, but no response. I had to finally call and after a couple codes, we were finally able to get into our room. Hotel is not a suite as they state in the name and is not in the best area, although we never felt unsafe.
Positive note, hotel staff was nice and they always had hot water. Again I would recommend digging a little deeper and stay at another hotel.
