Dear Sara, thanks for your honest feedback. We're sorry about the inconveniences during your stay. We'll work on addressing the beach situation and providing clearer instructions in the rooms. Our team is committed to improving the guest experience based on your input. We're grateful for your understanding and hope to welcome you back for a smoother and more enjoyable stay next time.

Thank you for your comment! We look forward to having you back soon.

Dear Dorothy, thank you for your kind words! We're delighted to hear that you enjoyed your stay at Coco Reef. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful experience.

Dear Thomas, thank you for the glowing review! We'll consider your suggestion about adding microwaves to our units. We appreciate your feedback and hope to see you again soon.

Dear Donna, thank you for your feedback. We apologize for any inconvenience caused by the ongoing renovations during your stay. Our team is working diligently to upgrade the property, and we appreciate your understanding. We will review our room assignments to ensure that guests are placed in the remodeled rooms whenever possible. We're glad you found our staff very nice and hope to welcome you back for an improved experience

Dear Katarina, we apologize for any inconvenience caused by the limited activity at our bar and restaurant. We appreciate your feedback and will work to improve. We hope to welcome you back for a better experience in the future.

Dear Natalie, we sincerely apologize for the issues you encountered during your stay. Your feedback is important to us, and we will use it to improve our services and communication for future guests. Thank you for bringing this to our attention.

Dear James,We're sorry to hear about your experience upon arrival. Your feedback is important to us, and we will investigate the issues with cleanliness, WiFi, and TV functionality to improve our services. We are currently renovating and hope to have you back soon to provide you with a better experience.

Dear Bruno,We appreciate your feedback. While we are undergoing remodeling, we regret any inconvenience it may have caused. It's great to hear that our staff's friendliness and helpfulness made a positive impression. Your input helps us enhance our guest experience. We are looking forward to hosting you soon so that you can enjoy the new look of Coco Reef Bermuda

Dear Gregory, Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. We are currently undergoing renovations to address these concerns and enhance our guest experience. We hope to welcome you back soon to experience our improved accommodations.

Dear Aaron,Thank you for your feedback. We're glad you enjoyed the beach and surroundings. We are currently in the process of renovations to update the property and enhance the guest experience. We look forward to welcoming you back soon to see the improvements

Dear Neal, thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, we will address these concerns to ensure a more comfortable and enjoyable stay for our guests. We appreciate your feedback.

Dear Douglas, thank you for capturing these moments at Coco Reef Bermuda. We look forward to hosting you soon so that you can enjoy the new look of Coco Reef Bermuda and make your experience a 10/10!

Dear John, thank you for your positive feedback! We're thrilled to hear that you consistently enjoy your time at Coco Reef and find our staff friendly and helpful. Your satisfaction is our priority, and we can't wait to have you back for another wonderful experience.

Dear Karen, thank you for your feedback. We're glad to hear that you enjoyed the central location and the beautiful beachfront view from your room. Your comments regarding our dining experience are noted, and we're working to improve the availability of items in our bar and dining room. We appreciate your kind words about our staff.We look forward to hosting you again once our renovations are complete. Thank you for choosing us, and we can't wait to have you back!

Dear Steven, thank you for your continued support and kind words. We're thrilled to have you as a loyal guest and appreciate your positive feedback.We're excited about our renovations too and can't wait to welcome you to one of the newly redone buildings on your next visit. Your appreciation of our staff is wonderful to hear, and we'll be sure to pass on your compliments.Looking forward to your return, and we're committed to making your future stays even better.Thank you for choosing us!

Dear John, thank you for your kind words! We're glad that you found our location incomparable. We look forward to welcoming you again in the future.

Thank you for sharing your experience with us! We're happy to hear that you had a positive interaction with our staff, and we'll be sure to pass on your kind words to Cole.We appreciate your understanding about the ongoing construction and renovations. We are committed to making improvements and ensuring a more modern and enhanced experience for our guests in the near future.It's wonderful to know that you enjoyed our fantastic location and the beautiful beach. We can't wait to welcome you back and provide you with an even better stay once our enhancements are complete. Your feedback is greatly appreciated, and we're grateful for your support!

Dear Mourard, we appreciate your positive feedback! It's wonderful to hear that you found our property excellent and felt at home thanks to our staff. We can't wait to have you back for another great experience

Dear Janette, we genuinely apologize for the inconveniences you encountered during your stay, especially given the ongoing renovations at our property. We take your comments very seriously, and we will address these issues to ensure a more pleasant experience for our guests.On the other hand, we are glad to hear that one of our front desk staff members provided excellent service, and we will ensure that your positive feedback is shared with her.Your comments are essential for us to make necessary improvements, and we are committed to ensuring a better experience for all our guests in the future. We hope you will give us another chance to provide you with a more enjoyable stay. Thank you for bringing these issues to our attention

Dear Harry, we're thrilled you enjoyed our clean facilities, excellent staff, and quiet ambiance. Your satisfaction is our priority, and we can't wait to welcome you back for another great stay. Thank you for your support and positive feedback!

Dear Lynn, thank you for sharing your experience with us. We're glad you enjoyed our proximity to the ocean and the seating we provided. We apologize for any shortcomings in our kitchen and appreciate your feedback. Your comments will help us improve, and we hope to offer a better dining experience in the future. We look forward to serving you again and exceeding your expectations.

Dear Liliana, we sincerely appreciate your glowing review! It's fantastic to know that you found our property to be a grand and elegant destination, offering 5-star service. Your positive feedback regarding cleanliness, staff, amenities, and the overall condition of our facilities is highly motivating for us. We look forward to the pleasure of hosting you again in the future, and we're grateful for your kind words and support!

Thank you for review Jessica, we are glad to hear you enjoyed your stay with us.

Thank you for choosing the Coco Reef Resort. We had hope by addressing your concerns that we could turn your stay around. We value all guests and all guests' feedback. It is within our standards to ensure all guests receive a warm welcome at check-in. In addition to providing a warm welcome, we were intentional to assist you in your room and assist with your luggage before wishing you an enjoyable stay. although you state hot water was limited, our housekeeping team was happy to assist with instructions on how use the hot water.Although many island are known for their mosquitos, we pride ourselves in preventing such nuisances by keeping all sliding doors of suites closed, to prevent unnecessary discomfort to our guests. Our housekeeping team provides the highest level of cleanliness, and we are sorry to hear that in your experience you felt we missed the mark. We do hope that you will give us another opportunity to provide you with a more pleasant and life lasting memory. May your next visit truly reveal just how tranquil, relaxing and accommodating our Resort.

Thank you for the review, your feedback regarding the food & beverage selections will be share with the team. We are currently undergoing remodeling to bring our rooms and property up to better standards.

Thank you for review, we are glad to see you enjoyed your stay with us.

Thank you for your review. We are currently undergoing remodeling to upgrade the property and enhance the overall experience for guests.

Dear Paula, Thank you for your invaluable feedback. Here at Coco Reef we strive to provide guests with lasting memories of fun, leisure and enjoyment. It was not our intention to miscommunicate. We hope that you choose to return to give us another opportunity, one that we hope will exceed your expectations and last a lifetime. Thank you,Coco Reef Team