빅 베어 레이크, 캘리포니아의 스파가 있는 리조트 및 호텔

“Mr. Z was the counter check in person. He was very friendly and remembered me from several past visits. He went out of his way to make sure I was completely satisfied with my room and conditions. He sven delivered ice to my room when the ice maker in the lobby was down. Motel 6 needs mire employees like Mr Z!”

“ㆍ온수가 제대로 나오지 않음 ㆍ욕조 배수구 막음장치가 없어 욕조에 물을 채울수 없음 ㆍ옷걸이가 없어 옷을 걸 수 없음”