Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Holiday Inn Resort The Lodge At Big Bear Lake by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews, Deals & Photos 2025

Q: Where is Holiday Inn Resort The Lodge At Big Bear Lake by IHG located?

Located near the slopes, this Big Bear Central hotel is in the mountains and within a 10-minute walk of The Village, Bowling Barn, and Big Bear Lake. Big Bear Visitor Center and Big Bear Marina are also within 10 minutes.

8/10 Good

Sarah

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hiking, shopping and food options nearby.

Stayed 1 night in May 2025

6/10 Okay

Beth

Sep 17, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Check in staff were not friendly. Room was clean & had everything needed.

Stayed 2 nights in Sep 2025

8/10 Good

moses

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very nice and understanding when asked for a room change from ground floor to upper floor level.

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location and friendly staff

Stayed 2 nights in Jul 2025

2/10 Terrible

Jesus

Aug 31, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Unfortunately it wasn’t a great stay. The best part about the hotel was the location & that’s really it. You can walk to the downtown area. Other than that the AC didn’t work our whole stay, the Cable did not work either.

Stayed 2 nights in Aug 2025

8/10 Good

Ann

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was an issue with check in that was likely a combination of issues between the hotel and Expedia that clearly had frustrated the hotel employees and guests as generally tensions were elevated during check in and it was not the most pleasant experience but it was able to be resolved. The AC was not working in the entire hotel and it was a hot weekend though it cooled down pretty well at night and was quiet enough to keep the windows open. The hotel location is great! Very walkable to things and ample parking which was appreciated. Generally pleasant stay.

Stayed 2 nights in Aug 2025

8/10 Good

Laurence

Sep 14, 2025

Liked: Cleanliness, staff & service

The expedia site indicates that breakfast is included in a stay on this property. This seems not to be the case. There is an attached restaurant, which is under separate management, and during our stay there they did not open for breakfast (although we had been told that breakfast would be available there from 7:00 AM.

Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Sep 7, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The air wasn’t working so we had to leave the window open. VERY noisy.

Stayed 2 nights in Sep 2025

6/10 Okay

Cherie

Sep 14, 2025

Liked: Staff & service

The service was good. The air conditioning was broken and there were ants in our room. I also asked about the hot tub and was told it was a cold plunge. That is weird. Seems more like they just don’t want to heat it. Had breakfast at the restaurant and it was decent. Service was very good there. Prob won’t go back. For the price we will go to an air b and b

Stayed 1 night in Sep 2025

6/10 Okay

Rob

Sep 16, 2025

Liked: Cleanliness

Disliked: Amenities

The hot tub was not working. One of the reasons I booked this place. Last night there, a loud and obnoxious group of people came back to their rooms yellling, and making way too much noise from 12am to 2am. No security???This used to be my favorite hotel in Big Bear. Probably won't be back.

Stayed 2 nights in Sep 2025

6/10 Okay

Pablo

Sep 8, 2025

Ac was not working and it made it uncomfortable. If it had been working, it would have been a lot more enjoyable

Stayed 3 nights in Jun 2025

8/10 Good

Kinjal

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location

Stayed 2 nights in May 2025

6/10 Okay

Sandra

Aug 25, 2025

The property and room were up to the standard I was expecting. However the air conditioner was not functional. This is unacceptable for a hotel in the heat of the summer; especially a nicer hotel like this

Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Jul 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were really responsive to an AC issue we had, and the location is central and unbeatable. We were able to avoid a lot of the traffic and walk around instead.

Stayed 2 nights in Jul 2025

6/10 Okay

Kent

Sep 3, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Pool and hot tube not operational. Sometimes no hot water.

Stayed 4 nights in Aug 2025

8/10 Good

Victor

Jul 9, 2025

Liked: Cleanliness, property conditions & facilities

Nice room.

Stayed 4 nights in Jun 2025

8/10 Good

Lucine

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very close to amenities. Staff were very friendly and helpful at the front desk, especially when we asked for recommendations on what to do or where to eat, etc.

Stayed 2 nights in Jun 2025

2/10 Terrible

Omar

Aug 24, 2025

The staff was helpful as much as they could be, but there was no AC which we were not informed of prior to our reservation. On the website it said there would be AC

Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

May 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As stated above it was clean and quiet at all amenities staff was there to help very friendly very courteous truly a wonderful stay

Stayed 4 nights in May 2025

10/10 Excellent

Luis

May 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in and check out.

Stayed 1 night in May 2025

2/10 Terrible

Bill

Sep 2, 2025

Disliked: Staff & service, property conditions & facilities

I have stayed at this facility a few times over the years. this was the last time I'll chose this site. No A/C, no TV, check in took 45 minutes with only 5 people in line and 2 clerks behind the counter. apparently there were issues with 3rd party reservations. no discount offered for lack of services.

Stayed 2 nights in Aug 2025

8/10 Good

Jaime

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay..

Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This place is great for hikers.

Stayed 2 nights in Apr 2025

4/10 Poor

Nathan

Aug 24, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Feels like a cheap motel. The staff we encountered was nice. But there’s no AC. Our room was at a constant 75 to 77 degrees. They recommend we “open a window” but we were on the ground floor leading into the open patio area so it’s not like we can leave that open that long. Especially not ideal when you have a toddler like we do.

Stayed 2 nights in Aug 2025

6/10 Okay

Marlene

Jun 19, 2025

Disliked: Cleanliness, room comfort

Good location to walk to village. Kid and pet friendly. Beds not too comfortable. Friendly staff and easy parking.

Stayed 2 nights in Jun 2025

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