볼턴, 잉글랜드의 스파가 있는 리조트 및 호텔

“Some rules would be useful to prevent people leaving the spa and entering the hotel lobby/bar and restaurant either without shirts, just an open bathrobe etc. Also with all of the meeting rooms there is no reason for management to hold meetings in the hotel lobby. Some of us are happy to forget all about work when on holiday.”

“The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...

“No tea and coffee in the room pushed you to go and pay for breakfast and the breakfast was not very good. Had to put my bread through the toaster 8 times before it resembled toast and the bacon looked like it had been cooked over a heated argument.”

“Room temperature was quite warm and there was no air con. Bed was uncomfortable. Could hear people’s conversations due to shallow walls/doors and on the last night heard an infant crying throughout the night. No room extras except for basic washing and coffee/ tea making facilities. Pub food was a little basic, although attempts were made to adapt to my wishes. Draughty beer was good. Breakfast was DIY which was easy to navigate. Didn’t use the pool due to lots of infants and parents using...

“The room and rest of the hotel were very clean with friendly staff. We enjoyed use of the pool area as well. An enjoyable break”

“I am very disapointed Hotels.com, how do you recoment such hotel as 4 star hotel? Hotel room was very dirty and smelly. That was my worst memory in my life...”

“Always great. Feels like coming!”