"The staff were very friendly and accommodating. However, I was a bit concerned about the smell in the room and the noise from the surrounding rooms, including the floor above and next door.
"
"Arrived 1130
Receptionist told the room is not ready so need to wait and she will i form me
At 1230 i think she go to lunch without inform colleague
Wait until 1330... i ask counter and they do not know i am waiting..
The room is ready ealier..
Order room service wait for one hours.. food is so so only... "
"We got a free upgrade from a Deluxe room to a Suite, thanks to the friendly staff. Overall had a pleasant stay but amenities wise could be better for a 5-star hotel. Small TV, buzzing humming noise from ceiling."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Commune with nature and explore the great outdoors at Mt Kinabalu during your travels in Kota Belud. Discover the mountain views while you're in the area.
During your trip to Kuching, you can browse for the perfect souvenirs at Vivacity Megamall. Amble around this culturally rich area's riverfront, or seek out the local tours.
"We really enjoyed our recent stay. The highlights were: absolutely wonderful staff, some of the best food as well as variety for breakfast a d dinner in the club lounge, a great pool and plenty of shaded sun lounges, fantastic live music Wed. to Sat. And great location."
"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "
"Fantastic place to stay.easy access to town.markets.islands.and day trips.
Fantastic service .happy hotel lovely staff.
15th floor sunset views.
Next to water front.. 10/10"
