โI booked this room at 7:48am on Friday 13th, October 2017 for the same day. Upon arriving at the hotel, the manager states that she cancelled my booking at 7:50am because there were no rooms available. No apology. Rooms were still listed on Expedia as available. I received no official correspondence regarding this cancellation.I was told by the front desk that they can cancel it on their system but I would need to call Expedia to let them know the situation. I am currently awaiting a refund....
โI would like to shoutout to Richie who went above and beyond to accommodate us. His professionalism and friendliness will bring us back to blue haven next time we go to Tobagoโ
โI recently had the pleasure of staying at Merci Buccoo, and I couldn't have been more satisfied with my experience. The room was exceptionally spacious, featuring a luxurious king bed that provided a perfect night's sleep. One of the highlights was the breathtaking view of the ocean, which added a serene and relaxing ambiance to my stay.
I enjoyed a delicious hot breakfast brought directly to my room, which was a fantastic convenience.
Additionally, the Wi-Fi was impressively fast, allowing me...
โI liked having a pool and it was located across the street from The Magdalena Grand Golf Course and Hotel where my family was staying.
I took a video but it does not allow video uploads so this is the only two screenshots I was not able to get from it. But all the pictures posted on their website are exactly the same. Ronald was very pleasant and provided necessities I needed like an iron and ironing board. The bed was very comfortable, I would definitely stay there again beach is close by but...
โYou feel welcome the way they greet you.The chef made sure you are satisfied with your delicious cook to order local meal.The hotel is very clean ,modern well taught, decorated and designed.Rooms are spacious.The bathroom is small the shower could been a little bigger in my opinion . The bed was comfortable.The exterior is just as the pictures ,just beautiful. There is a swim up bar you can connect your phone to their speaker as well.Only negative the roads getting there needs to be paved and...
โThe owners and staff were warm, welcoming and always willing to help. Very nice people. Loved that they had recycle bins throughout the property and separate bins in the villas for organics and other materials. The property and trails were beautiful, the flowers, plants, fish pond and ducks were nice to see. There were lots of birds to see and hear. Overall a great place and cant wait to go back.โ
โVery accommodating. Area was quiet. The pics are a little outdated in regards to what it looks like but the grounds and pool were well maintained. We did have to pay the taxi extra to come down the very bumpy road to get to the inn, so that would be my only suggestion for improvement. โ
โI really enjoyed my stay and would definitely stay again! Staff were extremely helpful and willing to cater to you. Perfect location and the end of Buccoo board walk with Sophiaโs bakery and a shop less than a minuteโs walk. Only negatives were no kitchen available for use (was given a bowl when asked), and room service didnโt take the bin out. But overall, Iโm glad I chose to stay here and will return!โ
โPool was warm and amazing. Staff was super friendly, room was spotkess, and beds were extremely comfortable. Everything was super close to the location. Will be staying here again! โ
โWe loved it here! The location is perfect, less then 1 minute from the beach - and the local minimarked, reataurants and small shops are practically next door. The hotel room was quite large, with a kitchen area and plenty of space in the bathroom as well. Quiet and effective aircon, lots of hot water and comfortable beds. Very good value for money. They have a large two room bedroom on the second floor which was lovely. The neighbour roosters are very keen on waking everybody up though.. the...
