Bow Valley Parkway, Alberta hotel rooms at the Independent

"Great facility, rooms are clean, staff is great and the views are amazing. "

"Very nice place would stay there again"

"good"

"This hotel has had an amazing renovation and was one of the best places we have stayed in recent years. The hot pool area has a stunning view of the mountain and is an amazing facility. Stunning views of the mountain and the staff were very friendly and helpful. They even provide fresh ground coffee and milks every day. "

"Everything was amazing and the place was beautiful. The best part was how amazing the staff was and how helpful they were. Especially when we had to cut our trip short due to medical reasons they were AMAZING."

"This hotel is nearly perfect, and I truly enjoyed my stay. However, I would like to provide some feedback regarding the concierge, Emma. While Emma was very friendly, her assistance lacked the proactive approach I expected. For two days, she was unable to help with my tour requests; for example, when looking for helicopter and ATV tours, she only searched online and told me nothing was available. In contrast, a male colleague on duty at 7 PM the previous night was extremely helpful and made several calls on my behalf. Furthermore, I easily found multiple helicopter slots at a nearby travel agency right after being told it was impossible. As a traveler, my time is precious, and I rely on the concierge’s expertise. I believe Emma has a great attitude, but the service could be improved by being more resourceful and dedicated to finding solutions. Everything else was excellent, and I hope this feedback is helpful."

"Was a cozy room, curtain rod falling off wall, hole in washroom wall, clumps of hair left all over in the shower frok the previous guest"

"Parking was very easy and secure. Kitchen was very well equipped."

"Lovely older style hotel. Staff helpful. Room clean and spacious. 20 mins walk to downtown pubs. Walks along Bow river easy. Best of all the mountain views were totally stunning. FABULOUS!!"