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"Over all it was a very nice stay! Sleeping was very difficult due to Paper-thin walls! The maid often left things about the room, crumbs on the floor so the floors weren’t vacuumed. I had to repeatedly, every day ask for the same items i.e. coffee, brown sugar, washcloths,etc. However, the staff are 5-star!!! Breakfast was good. It takes forever to get drinks at the bar, or through to the bar for room service food! Cleanliness could be better. Fantastic views!"

"Sam ( Manager), was very welcoming ,approachable and knowledgeable about the hotel and area. The bedroom was immaculate , there were plenty of warm drink provions, soft towels and toiletries provided. Our breakfast foods were fresh& tasty- there was a variety of cereals if you wishes, cooked breakfast, warm and cold drinks. Parking is at the front of the hotel and only £6 per night. All of the staff were very friendly and we would definitely recommend staying there. The sea is accords the road. Will definitely book again… Sam even carried our suitcases to our car. Very pleased-5 star!"

"My room was cleamed every day towels changed and bed made"

"Lovely friendly recetion staff. We stayed in a quiet ground floor room with our dog which was very large and had seaviews. We were close to entrance to garden and the bar/ restruant. Car parking is £9 per night. Breakfast is a buffet with good choice for £12.50 pp. They also do dog food. Location is great being few minutes from sea front and restruants. Town centre is about 15 minutes walk along the beach. Torquay is lovely but we also visited Paignton nearby which we found had more going on. There are lots of walks for dogs in and around the area. The hotel was great although a little tired. Backs onto a bowls club and crazy golf and gardens. "

"Very good evening meal, food was excellent with a reasonable choice of dishes, we had a sea view which was lovely with a little balcony. Hotel is quite tired, but comfortable and the staff are amazing and a superb location with plenty of parking which you have to pay extra for."

"Im blue badge holder and was asked to pay £15 a night asked staff to cha ge our bedding just turned it round came back with body rash"

"Beautiful room. Friendly staff. Wonderful view."

"We had a great stay the staff were fab nothing was too much trouble. We will definitely be returning to the Hotel again. The facilities were first class and attention to detail was exceptional"

"Ibis did not provide breakfast on day 1 and we had to go next door to the sister hotel Mercure. Following day Ibis was supposed to provide breakfast but when we went down tables hadn't been cleared and there was little food. We were told there was a problem with the kitchen and we had to go next door again to the Mercure. That night we went to the bar and it was covered in dirty glasses and the girl behind the bar was barely coping. They seem to have a shortage of staff or at the very least issues."