Skip to main content

Hotel Dann Carlton Bucaramanga

4.0 star property
A peaceful urban retreat near La Flora Ecological Park where travelers can enjoy rooftop garden views, spa treatments, and authentic local cuisine.

Choose dates to view prices

Hotel Dann Carlton in Bucaramanga offers a tranquil escape with nature access. Guests enjoy a full breakfast, then rejuvenate at Elixia Spa. Two on-site restaurants serve regional specialties, and a hair salon provides extra pampering. Free in-room WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
The current price is ₩130,082
₩130,082 total
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds
  • City view
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Bucaramanga, Hotel Dann Carlton Bucaramanga is in the city center. Provincial Viaduct and Eco Park Hill of the Blessed Sacrament are notable landmarks, and the area's natural beauty can be seen at La Flora Ecological Park. Don't miss out on a visit to Eloy Valenzuela Botanical Garden. Visit our Bucaramanga travel guide
Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park
    2 min walk - 0.2 km
  • Las Palmas Park
    2 min walk - 0.2 km
  • Cabecera Shopping Mall
    6 min walk - 0.6 km
  • La Flora Ecological Park
    10 min walk - 0.9 km
  • Cacique Shopping Mall
    4 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Restaurants

  • LibarDog
    3 min walk
  • Panaderia Trillos
    2 min walk
  • Iki Sushi & Poke
    1 min walk
  • El Barril
    2 min walk
  • Forty four street
    4 min walk

About this property

Hotel Dann Carlton Bucaramanga

Upscale hotel near La Flora Ecological Park
Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a massage, a facial, or hydrotherapy at Elixia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Airport drop-off service (surcharge), express check-out, and express check-in
  • Massage treatment rooms, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

Similar properties

Terrace/patio
Holiday Inn Bucaramanga Cacique by IHG
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 948 reviews
The price is ₩108,280
₩118,523 total
Feb 7 - Feb 8
Holiday Inn Bucaramanga Cacique by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,264 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 20 2026 to February 5 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on Jan 30, 2026 start from ₩130,082, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 142800 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Check-out is at 1 PM. Late check-out is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 60000 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 739 out of 999 reviews
Rating 8 - Good. 156 out of 999 reviews
Rating 6 - Okay. 43 out of 999 reviews
Rating 4 - Poor. 25 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luxurious, nice staff, clean, great food
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well located and helpful staff. All you need a for a nice stay
Stayed 1 night in Jan 2026

10/10 Excellent

Maria Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, amazing customer service!
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely rooms, and a rooftop pool. What more do you want?
Stayed 1 night in Dec 2025

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, nice rooms, friendly staff, nice pool, mediocre breakfast.
Pool
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. All the staff was super friendly
Stayed 3 nights in Sep 2025

8/10 Good

Nelson

Liked: Cleanliness, amenities
Excellent staff good service I would highly recommend it in a very nice and quiet area
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and consistent service. Parking was very convenient and free. Breakfast was also great. Will stay again, thank you to the great staff of the Dann Carlton Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amparo

Liked: Amenities
Cleanliness, decor, service, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is consistently good. Great location. Restaurants have excellent choices. Small cafe in the lobby area has great deserts and snacks.
Stayed 5 nights in Aug 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities
Location fabulous!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check out is at 1 pm!

Great stay, check out is at 1pm!! So good!
Stayed 1 night in Sep 2025

10/10 Excellent

Aleic Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at a few of the Dann properties and always enjoyed. This was no exception. Great location, great staff and accommodations. Food was very good up at the pool restaurant. This is a must stay in the area
Stayed 3 nights in Jul 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Service great, excellent food, comfortable room and nice spa.
Stayed 6 nights in Mar 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and the terrace area is amazing!
Stayed 5 nights in Feb 2025

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fidji

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and I received top tier service at this hotel. Most likely the best hotel in Bucaramanga
Stayed 1 night in Jun 2025

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, safe location
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay, I definitely recommend this hotel . Beautiful, excellent breakfast, excellent staff, perfect location.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

This was a very nice stay at a beautiful hotel. Everything was great. A very large and clean room and bathroom. The staff were exceptional. It's in a great area and very quiet at night for some good rest. Thank you to all of the staff for being exceptional hosts. I look forward to staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The most helpful staff. We’ve stayed there various times and the service and food are excellent. The property needs a bit of TLC.
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff. From the moment I walked through the door I felt at home. Greeted with smiles and drinks. I do not know Spanish and they were accommodating and patient with me. 10/10 I will be back! - Nick
Stayed 3 nights in Oct 2025