Thank you very much!

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your input as it helps us continually improve our services. We are delighted to hear that you found our hotel conveniently located and that you enjoyed the breakfast provided. Ensuring our guests have a pleasant and comfortable experience is our top priority. However, we were concerned to learn about your experience with one of our team members. Providing honest and transparent service is a core value of our establishment, and any behavior contrary to this standard is not acceptable. We take such feedback very seriously and would like to investigate this matter further to ensure it is addressed appropriately. Could you please provide us with more details regarding your interaction with the employee in question? Your insights will help us identify the issue and take corrective action to prevent such occurrences in the future. Please send us an email to our reception. We apologize for any inconvenience caused and assure you that we are committed to providing you with the highest level of service during your future visits. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back soon. Warm regards,Baross City Hotel