Dear Youngchan, First of all we would like to thank you for choosing our hotel during your stay. We are sorry to hear that the towels in your room we not in the best condition. We take every guest comment very seriously and we will investigate the situation. We hope this is not a reason to welcome you back in the future and see our improvement in Making our guest feel like home. Kind Regards, Sebastián Molina QuilezFront Desk Supervisor

Dear Suk, First of all, let me thank you for choosing our K+K Hotel Opera for your stay. Thank you for taking the time to leave us your review. Many thanks for leaving such positive feedback on your recent stay with us. We are delighted to read how much your enjoyed your stay with us. It will be our pleasure to share your feedback with our team and we hope to welcome you back soon. Best Regards, Réka Wágner Front Desk Supervisor

Dear Seung Hwan, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay with us. I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again! Kindest Regards, Mark Evelley Front Desk

Dear valued Guest, First of all let me thank you for choosing K+K Hotel Opera for your stay in Budapest. I am so sorry to see that our hotel did not met your expectations. I hope in the future we can welcome you back in our Hotel and we can show you the real K+K Experience. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Frotn Desk

Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your experience regarding your recent stay with us. I am happy to see that we were able to exceed your expectations on many levels so you decided to give us a great score of 4/5. I hope we will have a chance to welcome you back in our Hotel again in the near future. Kindest regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you for choosing K+K Hotel Opera as your stay as well for sharing your recent experience with us. I am happy to see that we were able to exceed your expectations and we hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

Dear Yoona, First of all let me thank you for choosing us for your stay in Budapest and sharing your experience regarding your recent stay. I am happy that you were satisfied with our friendly stuff members, but i am really sad to read that room did not met your expectations. I am certain that if you would have turned to our reception desk we could have help you during your stay to find a more suitable room for you and tackle any issues regarding your stay. I hope we can make it up for you in the future and we can welcome you back in the near future to show you the real K+K experience. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I am so happy to see we were able to exceed your expectations on so many levels. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent experience. I hope you had a very pleasant stay in our hotel and left with beautiful memories. I hope we can welcome you back in our Hotel in the near future again. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera, as well for sharing your recent experience with us! I am more than happy to see we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future. Kindest regards, Mark Evelley Front Desk

Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera, as well for sharing your recent experience with us! I am more than happy to see we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future. Kindest regards, Mark Evelley Front Desk

Dear Dabin, First of all thank you very much for choosing us for your stay in Budapest as well for sharing your experience regarding your stay. I am delighted to read all the positives you mentioned below and i hope we were able to exceed all your expectations and left with amazing memories from our Hotel. I hope we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

Dear Minkyung, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I hope you had a very pleasant stay with us and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

Dear Dokeun, First of all thank you very much for sharing your experience with us regarding your stay. I am so sorry to hear your experience with us. Rest assured this is not a common issue and i will address your review to our Housekeeping department to furthermore check the situation Also i would kindly ask you, should you have any problem at all during your stay with us, our 24h reception desk is always open for you and i am sure they could have helped you during your stay and we would be able to help the situation with a suitable outcome for you. I hope we will have the chance to welcome you back in our Hotel and show you what the real K+K Experience would be with our hospitality. Kindest Regards, Mark Evelley Front Desk

Dear Yoojin, First of all let me thank you for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. Thank you very much for the high score, it always makes me happy if we are able to exceed the expectations. I hope we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, It was a real pleasure to read your kind feedback in relation to your recent visit to Budapest and to our Hotel. We truly hope that we will have the opportunity to welcoming you soon again! Best regards, Sara Papp Front Office Manager

Dear Valued Guest, Thank you very much for sharing your experience regarding your recent stay, we are really appreciated about it. We hope have the opportunity to welcome you back in our Hotel in the future! Kind Regards, Mark Evelley Front Desk

Dear Mi Kyoung, First of all let me thank you for choosing K+K Hotel Opera as your stay in Budapest, as well for sharing your experience with us. I am sad to see that were not able to provide you the best service, however i can only hope we can welcome you back in the near future, so we can show you the real K+K Experience. In case you would, please do not hesitate to contact us directly so we can make your stay as memorable as you would like to. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for taking the time and effort to share your experience regarding your recent stay. I am happy to see that you were satisfied with our Hotel and you left with good memories. I hope we can welcome you back in our Hotel in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Sungjin, First of all thank you very much for the high score and choosing K+K Opera as your stay in Budapest. I hope you had a pleasant stay with us, and we can welcome you back in the hotel in the near future. Kind Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay in your recent visit in Budapest. I am more than happy that you were satisfied with our facilites during your stay so much you rewarded us with a high score. I hope we can welcome you back in the near future again, Kind Regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you very much for taking the time to share your experience with us, regarding your stay. I am glad to see we exceeded your expectation regarding the facilities. I hope were able to make your journey more pleasant. Also thank you very much for highlighting our staff members, as we always try to aim for the best possible guest experience. I hope we can welcome you back in our hotel, in the near future. Kind Regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you very much for taking the time to give us a high score. I truly hope you had a pleasant stay with us in Budapest, and i hope we can welcome you back in our hotel in the near future. Kind Regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you very much for taking he time and give us an amazing high score. I hope you thoroughly enjoyed your stay with us, and found everything you have been looking for in our Hotel. I hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you very much for taking the time, to share your experience regarding your stay with us. Also let me thank you for highlighting our location, as we consider ourself lucky to be situated in the Heart of Budapest. I hope it made your journey through our beautiful city easier. I hope we can welcome you back in our hotel in the near future. Kindest Regards, Mark Evelley Front Desk

저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

Dear Sang Hong, Thank you very much for the top score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

Dear Valued Guest, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best wishes, K+K Hotel Opera Team

저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

Dear "SANGIL" First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It is our greatest goal to make our guests’ stay as pleasant as possible. We truly hope that we will have the opportunity to welcoming you soon again, and you can check our new rooms! Kind Regards, Réka Wágner Front Desk

Dear Eunyoung, thank you for taking your time to post your positive comments. We are pleased to read that your expectations were met and you have enjoyed your stay with us. We look forward to welcome you again. Best regards

저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!

Dear John, First of all, thank you for choosing K+K Hotel Opera for your recent visit to Budapest. We are delighted to read, that you enjoyed your stay with us and we hope, we will have the chance to welcome you back in our hotel in the near future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear John, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,David FEKEFront Office AgentK+K Hotel Opera

Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Adam, Thank you for choosing K+K Hotel Opera for your visit to Budapest and taking your time to rate our services, we really appreciate it. We do hope, we will have the chance to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear ,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

Dear Kaitlin, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and taking your time to share your feedback with us. We are sad to read, that our services did not meet your expectations. Please note, that bedding preferences are confirmed and provided only upon availability at time of your arrival (cannot be guaranteed in advance), as it depends on the current availability. However, our Front Desk Team is always trying to do its best to ensure the most suitable room for our guests. Again, we are sorry for the caused inconveniences and we do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Owain Jones,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent