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NH Collection Palacio de Burgos

4.0 star property
Guests enjoy local cuisine at Rincon de la Merced restaurant and explore the surrounding shopping district from this centrally located hotel.

Choose dates to view prices

NH Collection Palacio de Burgos, in a vibrant shopping district, blends luxury with practicality. It features the Rincon de la Merced restaurant, an on-site gym, dry cleaning/laundry services, free in-room WiFi, meeting spaces, and tour assistance from staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩121,015
₩133,117 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Arco de Santa Maria - 2 min walk - 0.2 km
  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Restaurante-Cafetería Rincón de España - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and a gym at NH Collection Palacio de Burgos. The on-site local cuisine restaurant, Rincon de la Merced, offers lunch, dinner, and kids' meals. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A water dispenser, 5 meeting rooms, and a front-desk safe
  • An elevator, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Plasma TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Similar properties

Lobby
AC Hotel Burgos by Marriott
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 733 reviews
The price is ₩160,748
₩176,823 total
includes taxes & fees
Jan 26 - Jan 27, 2026
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20.90 per day)
  • Limited onsite self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 17 for children
  • Covered self parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on Jan 11, 2026 start from ₩121,015, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20.90 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Palacio de Burgos?

Check-out is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps from La Merced Church, Burgos Teatro Principal, and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

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Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 610 out of 917 reviews
Rating 8 - Good. 225 out of 917 reviews
Rating 6 - Okay. 48 out of 917 reviews
Rating 4 - Poor. 20 out of 917 reviews
Rating 2 - Terrible. 14 out of 917 reviews

Reviews

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with good staff and amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
This has been a great stay! The property is amazing and the staff is very professional. Would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant
Stayed 2 nights in Oct 2025

6/10 Okay

gilmarc

Regular hotel
Stayed 1 night in Dec 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and pretty rooms Staff was very nice and helpful. Hotel has great location
Stayed 2 nights in Sep 2025

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, our third visit. Excellent location
Stayed 1 night in Sep 2025

10/10 Excellent

Ecaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located right across from the old Part of the city an easy walk to the cathedral. Room were spacious and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Exceptional and lovely hotel a short walk to the historic old center.
Our room
View of the ancient cluster from our room
The bathroom
The Cathedral, a short walk from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to everything. Beautiful hotel with great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, big room, nice bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Heidi

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, lovely historic hotel, excellent breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Room was clean and comfortable. Staff was extremely helpful and kind. Easily walkable to all the sights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and pleasant staff.
Stayed 1 night in Aug 2025

4/10 Poor

Zulema V

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
no shampoo, no conditionor, no sandles. cheap breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

JOHNNY WING KEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the amazing city of Burgos. The room was clean, breakfast was good with plenty of options, staff was super helpful. I would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

MARCELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in Jun 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and more than what I expected. Can’t wait to check in again.
Stayed 1 night in Sep 2025