Hi Heyundug,Thank you very much for your review.Kind regards,

Thanks for your kind words Erin. We are happy that you enjoyed your stay and will pass your comments on to our valued team members.

Dear Adam, thank you very much for this nice review! We are glad you enjoyed your stay with us! We are looking forward to welcome you again, soon. Kind regards, Glen Villa Resort

Dear Shelley, thank you for taking the time to leave us a review! This is the best way for us to improve our campground and offer a better service. We are taking notes of the deep clean and will undertake this job in the next couple of days. We hope you still had a lovely stay. Kind regards,

Dear Jeff, thank you so much for your loyalty. We are always trying to offer the best deal to all our guests, while being in the centre of Byron Bay, and offering an extremely quiet environment! We are looking forward to welcome you, once more again. Kind regards, Glen Villa Resort

Dear John, thank you for choosing Glen Villa. You are right, our location is really interesting, right in the centre of Byron Bay, but still away from the noise, and surrounded by nature! We hope you had a lovely stay and that we will see you soon, again. Kind regards, Glen Villa Resort

Dear Robert, thank you very much for choosing Glen Villa Resort for your stop along the way! We are delighted you enjoyed our competent team and the fully equipped cabins. We are looking forward to welcome you again. Kind regards,

Hi Shane,Thank you for staying with us!Kind regards,

Dear guest, we are delighted to read you had a lovely stay with us! You are right, we are in the centre of Byron Bay, 4 minutes walking from the main street, and still away from the noise. We are closing the gates every night when the reception closes to provide a safe environment to all our guests during the night. Thank you for your nice review, and we are looking forward to seeing you again. Kind regards, Glen Villa Resort

Dear Pauline, thank you for taking the time to leave a review! We are delighted to read you enjoyed the location. For security purpose, we are keeping hairdryers, as well as irons, at the reception. If you need anything, including more utensils, please feel free to contact our friendly team and they will bring it to you. For hygienic reasons, we are not providing salts, pepper, or oil. We still hope you had a lovely stay, and we are looking forward to welcome you again. Kind regards,

Dear Nicole, thank you so much for your nice review. We hope to see you soon again. Kind regards,

Dear Anthony, we are delighted to read you had a lovely stay. You were, indeed, one of the lucky free upgrade. We hope that you'll come to visit us again. Kind regards, Glen Villa Resort

Dear Matthew, thank you for choosing Glen Villa Resort. We are sorry for the inconvenience. Our prices are reflecting the current market in Byron Bay, including our location, the service provided and the season. Every cabin is equipped of mosquito screen. Only entrance door for the cabins are not equipped with a mosquito screen for safety reasons. You are absolutely right for the sun umbrellas. We will try to implement that before your next visit. We still hope you had a lovely stay. Kind regards,

Dear Genevieve, thank you very much for choosing to stay with us. Our cabins are indeed, fully equipped with your own kitchen, and your own bathroom. We are providing towels, and if you need beach towels, you can request some at the reception. Every cabin or campsite has enough space for the guests to park their vehicles. We are only 4 minutes walking from the main street of Byron Bay, and 10 minutes walking from the main beach. We are apologising for the inconvenience linked to the swimming pool on New Year's day. We understand how frustrating it can be. We are in the centre of Byron Bay, but not right next to the beach. You can find our location on Google maps or directly on our website. We still hope you enjoyed your stay and that we will see you again. Kind regards, Glen Villa resort

Dear Stewart, thank you very much for choosing Glen Villa. We are, indeed, right in the centre of Byron Bay, but still away from the noise with the natural reserve that surrounds our campground. We hope to see you soon again. Kind regards, Glen Villa Resort

Dear Nina, thank you for your nice review. We hope to see you soon. Kind regards, Glen Villa

Dear Peter, thank you for choosing Glen Villa Resort. We are glad you enjoyed your stay. We are trying to work on the cabins currently. Thank you for your nice review and we hope to see you soon again. Kind regards, Glen Villa Resort

Dear Sarah, we are sorry to read you didn't enjoy your stay at Glen Villa. Regarding the aircon, we are advertising aircon in cabins. However, you didn't book a cabin, but a hut, which is slightly different than a cabin. If you are looking online, you will see that we are not advertising huts being equipped with aircon. Huts are equipped with a fan or a heater on request. You have to contact the reception to ask for one. You are right about the iron, you requested it and our team forgot to place it in your hut, we are apologising for this inconvenience. However, when something like that happens, please feel free to contact the reception to request it. We are really sorry you encountered difficulties, but so you know in the future, our friendly team at the reception is here to provide everything you need, and to fix issues, such as the pressure in the shower. We will talk to the maintenance team today to fix the issues in the female's bathroom. If you would like to raise more concerns, feel free to contact us via email or phone call. Kind regards, Glen Villa Resort.

Dear Barbara, thank you for choosing Glen Villa. You are right, we are offering free parking spots in front of the cabins or directly on the camping sites. We are trying to provide as much space as possible for people to park and enjoy their space. Trees can take a bit of space on some spots, but they are bringing shades that our guests are particularly happy to have during the summer. If you are coming to Byron, don't hesitate to book with us again. Kind regards, Glen Villa Resort

Dear Francis, thank you for your nice review. We are delighted to read you enjoyed your cabin. We are trying to provide everything our guests could need or want during their stay with us. And if by mistake, we are forgetting something, our guests are more than welcome to contact the friendly team to request more kitchen utensils for example, an extra blanket or fans and heaters. Kind regards, Glen Villa Resort

Dear Rosalie, thank you very much for choosing to stay with Glen Villa Resort. It is, indeed, a really nice spot, so quiet and surrounded by nature, while still being in the centre of Byron Bay. Practical during holidays when we don't want to drive too much. Everything in Byron Bay is accessible by walking, including the beach. But having a swimming pool is also a nice option when our guests want to relax in a quiet environment. Kind regards, Glen Villa Resort.

Dear Ferieby, thank you for choosing to stay at Glen Villa Resort. We are glad you enjoyed your stay. We are sorry if your accommodation was a bit small for 2 persons. Thank you, please come back whenever. Kind regards, Glen Villa Resort.

Dear Susan, thank you very much for your review. You are right, we are directly in the centre of Byron Bay, everything is in a walking distance, which our guest appreciate a lot, leaving the motorhome and roaming around by walking. Still, we are making a point of honour to provide the most quiet environment to our guests. If you come back to Byron Bay, please don't hesitate to come back to visit us. Kind regards, Glen Villa Resort.

Dear guest, we are sincerely sorry about the dirty cutlery. We have high standards in terms of cleanliness. We'll talk about it to our cleaning team, this is not acceptable. If you would like to talk more about your experience at Glen Villa Resort, we are inviting you to send us an email so we can talk more in details about it. Kind regards, Glen Villa Resort.

Hi MG,Thank you very much for your review.Kind regards,

Dear Lizandra, thank you so much for staying with Glen Villa Resort, please come back to visit us. Kind regards, Glen Villa Resort

Hi Graeme,Thank you very much for your review.Kind regards,

Hi Michelle,Thank you very much for your review.Kind regards,

Hi Kerrie,Thank you very much for your review.We are very pleased to read you had such a good experience and hope to see you again.Kind regards,

Hi Phil,Thank you very much for your review!Kind regards,

Hi Peter,Thank you very much for your review.Kind regards,

Hi Zoe,Thank you very much for your review.Kind regards,

Hello Julie,Your response has worried us and upon looking for the booking we found out you stayed with us over a year ago.This is why we think this review might not be directed to us?Kind regards,

Hi Auden,Thank you very much for your review.Kind regards,

Hi Adrienne,Thank you very much for your review.We are happy you appreciated our team's efforts and the great location.Kind regards,

Hi Gilles,Thank you very much for your review.Kind regards,

Hi Mark,Thank you very much for your review.Kind regards,

Hello Sanh,Thank you for your review. We are sorry that your facial cleaner got thrown out, but normally we only safeguard things like clothes, electronica and jewellery.Kind regards,

Hi André,Thank you very much for your review.The huts are our most budget option, the studio cabins would be better suited because they do have a bathroom, kitchenette and more space in there.Kind regards,

Hi Jennifer,Thank you very much for your review!We hope to see you here again in the future.Kind regards,

Hi Mandy,Thank you for your 10/10 review!We hope to see you again at Glen Villa.Kind regards,

Hi Julianne,Thank you very much for your positive feedback. We really try hard to make our cabins comfortable and appreciate the fact you enjoyed this!Kind regards,