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"Everything was amazing "

"Resort needs some repairs to be 4*+ Good reception especially with Juan. Also toilets need to be more functional allowing use of toilet paper to be flushed putting it in waste basket isn’t sanitary. Mattress on pull out couch needs to be changed, also linen for the couch should be available in room. Shower isn’t functional to high and therefor sprays out of shower area. Chairs on balcony could be more comfortable."

"The condo, the staff, cleanliness, beach area all excellent. There could be more kitchen supplies such as more pots and pans, cookie/pizza sheets, smaller bowls, etc. We also found the small propane stove top challenging for cooking as controlling the heat was difficult. More comfortable chairs such as relaxing lounge chairs on the patio would be beneficial. Overall a nice condo and with the above improvements it would be a 10 out of 10. "

"Horrible beds; rock hard. No hot water. System runs on solar power, no sun= no hot water. Several Long term travellers reported no hot water in weeks! Room full of mosquitoes upon check in. Asked for a different studio/kitchen room, lied about availability and offered a lower valued room instead for same higher price. Saw on internet studio/kitchen rooms were available. Decided to check out early, no refund of course, as the beds were so bad I suffered with very sore back. The only plus is the location to beach and restaurants. "

"We booked 4 nights to celebrate my husband’s birthday and had a great stay! Property is gorgeous, staff is super friendly and helpful, we did some tours and a visit to Grecialandia (a must do!) in puerto plata and it was an easy drive about 45/50 minutes. It’s great to have a resort feel that also feels like home. Having a full kitchen is a game changer and the apartment was much bigger than it appeared in the photos, which we appreciated. Will definitely be back! "

"All but one staff member was friendly. Most likely will not return."

"The entrie from Vanessa, Melissa and Angela; in addition to the staff Francisco and Noel alsoJose were genuinely warm hostility that was so outstanding with just the environment..It make the stay tranquility at the supreme atmosphere.. And the room was clean and the pool with view of the beach,makes quietly same an ordinary words. I recommend and will continue to stay there.. 1 was there for 5 or 6 days.. Enjoy every moment. THANK YOU ALL STAFF AT ELMAGIFICO."

"The room was very nice and had everything we needed. Full size fridge, stove, utensils. It was very clean and comfortable. The wifi was great although it didn’t extend outside of our room. Ocean view was nice. Staff was very friendly and helpful, not perfect English but definitely enough to get by. "

" Clean room. Requested early checkin and it was confirmed but the room wasn't ready. Not a big deal. We only had an hour to wait. Good food. Overall great experience. "