외관

홀리데이 인 익스프레스 호텔 & 스위트 캘거리, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 412개" "
평점 8 - 좋아요. 1003개 이용 후기 중 351개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 123개" "
평점 4 - 별로예요. 1003개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 55개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

ok jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
near downtown . clean comport
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Youngah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 진짜너무 친절하고 깔끔하고 잘 묵고 가요!
2022년 1월에 1박 숙박함
답변 제공: Reemal 님, 2022년 5월 10일
완벽한 평가 정말 감사합니다! 저희 호텔을 선택해 주셔서 감사드리며 곧 다시 뵙기를 기대합니다.

10/10 - 훌륭해요

MIN HEONG

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Reemal 님, 2021년 12월 29일
Thank you so much for the perfect rating! We appreciate you choosing our hotel and look forward to welcoming you back soon.

10/10 - 훌륭해요

JOOWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용하는데 불편함이 없었음. 객실및 화장실 청결상태도 깨끗함 서비스 상태도 좋았음 조식도 간단히 먹기에 괜찮았음 도시에 위치해 있고, 근처에 무료로 탈 수 있는 기차(train)가 있어서.. 위치도 좋음
2018년 11월에 4박 숙박함
답변 제공: San 님, 2018년 12월 5일
We are very pleased to know that you appreciated the cleanliness, complimentary hot breakfast and our central location. We are so happy you enjoyed your stay and look forward to welcoming you back. - Team Holiday Inn Express & Suites Calgary Downtown

8/10 - 좋아요

Sunah

좋아요: 직원 및 서비스, 객실의 편안함
답변 제공: Muhammad 님, 2018년 5월 3일
Thanks for your 4 stay review.

2/10 - 너무 별로예요

Vincent

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing like the photos. There was a previous fire so under renovation. Shame on expedia. This hotel reminded me of the crack hotels in Surrey and Vancouver. So embarrassing to take my wife there.
2024년 4월에 2박 숙박함
답변 제공: Reemal 님, 2024년 4월 10일
Thank you for providing us with your feedback. We are very sorry for the inconvenience faced during your stay. Exceptional service is of the utmost importance to us, but we clearly did not meet that.I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. Once again, we apologize and I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Angelique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Scotiabank Saddledome
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 4월 1일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were very helpful
2024년 3월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

10/10 - 훌륭해요

TONY

좋아요: 청결 상태, 직원 및 서비스
Overall is good
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

8/10 - 좋아요

john mc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very reasonable for the price
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

4/10 - 별로예요

Karam

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for your feedback, exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Randy

Location was good for my visit. Room was clean and breakfast sufficient will be much more comfortable after renovations are done
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

8/10 - 좋아요

Eddie

좋아요: 청결 상태, 직원 및 서비스
Its not convenience for hotel entrance cause by the renovation are process.
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for your feedback. We are sorry for the inconvenience. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary.

6/10 - 괜찮아요

Dennis

출장 여행
별로예요: 숙박 시설 상태 및 시설
Hotel is currently undergoing renovations on the main floor( possibly more ). A note on the elevator door stated that it was due to a mattress fire. I was on the 7th floor. My room looked clean over all but there was long hair in the shower that was hanging from a rail attached to the wall. The hotel is in a downtown location, So I heard fire trucks and emergency crews often during the evening and early morning.
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Parmveer

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 3월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Friendly staff. Good breakfast
2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

2/10 - 너무 별로예요

Mark

2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for providing us with your feedback. We are sorry for the inconvenience faced during your stay. Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Violet

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Karla

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the property was under construction I was happy with my stay. I was in town for a conference and was a quick $6 Uber downtown! Breakfast was good!
2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

4/10 - 별로예요

Nancy

별로예요: 편의 시설/서비스
No hot water. The hotel was under construction and we were not notified about it. Parking was terrible.
2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Courtney

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They were under construction and did not warn of this. They do not have blackout curtains in their rooms.
2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

6/10 - 괜찮아요

Jaden

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No hot water in room, breakfast no good.
2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Roubinsha

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was under construction. No proper sign to get in. Staff was unprofessional, not helpful and not friendly at all. It was my first stay at holiday inn and won’t come back.
2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

James 님, Edmonton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was comfortable, courteous & accommodating.
2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

10/10 - 훌륭해요

Shiiba

2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

8/10 - 좋아요

jarod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were good, location was conveniently located for our needs, parking is tight but otherwise good
2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice place to stay for two nights. Breakfast was a little boring. I couldn’t figure out the heating very well - the room was too warm. I guess I should have contacted the front desk.
2024년 2월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

8/10 - 좋아요

GURWINDER

2024년 2월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary.

4/10 - 별로예요

Joy

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no elevator and put us in 4th floor. beddings are ripped.
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
To much noise
2024년 1월에 3박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Stephanie

2024년 1월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Jose luis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good the staff members so helpful and girl was en charge of the breakfast very helpful and with the smile and very nice over all . We do need people liked you liked that around the world . Regards
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

6/10 - 괜찮아요

Kathy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean- hotel under renovations - no notation of this in website or Expedia- 2 floors closed off and elevators out of service
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

2/10 - 너무 별로예요

ubaidullah

2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 28일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

2/10 - 너무 별로예요

Melody

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fact that the hotel is charging full price for rooms and not disclosing that the hotel is very much under construction is incomprehensible. We were on the 6th floor and there was no working elevator, and there was even construction right next to the breakfast area.
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Elevator is still broken and they conveniently don’t tell you this until after your cancellation window has closed. Other than that no real complaints, having parking and breakfast included was a plus and the rooms, although nothing to write home about, were clean and in reasonable condition.
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

2/10 - 너무 별로예요

Demi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are only booking the 4,5,6 floors and the elevator was down the entire time. Had to carry everything up 6 flights of stairs each time we got back. It was awful!
2024년 1월에 3박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Jianjun

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Elevator is down
2024년 1월에 3박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Prerit Nikunjkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Calgary Downtown. My team and I are happy that you liked your overall stay with us. We wish to welcome you back whenever you visit Calgary

6/10 - 괜찮아요

Travis

2024년 1월에 1박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Shelley

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rose Ann

4/10 - 별로예요

Nyinawabera

2024년 1월에 3박 숙박함

4/10 - 별로예요

Nidal

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Rattandeep

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst experience with them, rude and disrespectful unhelpful staff
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Christian

답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Mason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Carlos

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived the elevator was not working, and the reservation was for the 8th floor.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Qiong

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Inadequate communication
Stayed two nights with my family. Upon registering, the front desk staff told us the elevator is not working as there was a Fire and Water damage a few days ago. They told us to use the stairs to 9th floor as no rooms available on lower floor.
2023년 12월에 2박 숙박함
답변 제공: Reemal 님, 2024년 3월 11일
Exceptional service is of the utmost importance to us, but we clearly did not meet your stay. I can only assure you that this is not our usual standard of service. We take all of these concerns very seriously and have taken the necessary steps to correct them. I hope that by staying here again you will give us the chance to show you that your unsatisfactory stay was an exception.