Callander Vacation Rentals

"We were given the 2 day beak as a gift. Unfortunately, our stay was not as we expected. Arrived at check in and had booked a king executive room but was told off by the staff member at reception for not booking a dog friendly room. I explained that I didn't see this instruction on the website but I was told again that "the instructions were there" Got a room which we were told that was an exec queen and didn't charge for the dog and that we had actually ended up saving money so we thought this was good. We arrived at our room and it was so disappointing. Room was tired, sofa was threadbare, no pictures on wall and the bathroom was in a bad state of repair including hairs in the bath drain. Really disappointed but because we had the dog, we didn't want to complain. On the 2nd day and after coming back to the hotel, the room had been tidied but teacup unwashed and bed just pulled up. One towel changed and no cleaning done. Holidays are not always about spending time in a hotel but the nicest thing after a day out is coming back to your room to relax - unfortunately we didn't feel relaxed at the hotel at all. Breakfast on the second morning not available at the hotel and we had to go to another hotel - we got a letter but no reason given for this. We won't be returning to the Buchanan Arms Hotel; so disappointing and especially since this was a treat from a very special relative."

"Really enjoyed our stay. Comfrtable room, lovelyevening meal"

"I stayed here for two nights and there was a few things I was happy with. When booking double bed, I didn’t like having two single beds pushed together. The carpet was filthy with hair everywhere. A positive is the scent of the body wash and shampoo. Very good shower"

"Premier Lodge is always my first choice when I’m staying in the area, and that comes down to one thing above all else – the staff. They are genuinely first class. Every interaction is friendly, professional, and nothing ever feels like too much trouble. You’re always met with a smile, and there’s a real sense that they care about your stay. The hotel itself is consistently clean, comfortable, and well run, but it’s the people that make the difference. They set the tone and make it an easy decision to return time and again. Reliable, welcoming, and a level of service that stands out."

"Great staff, great breakfast."

"The rooms were clean and tidy and the restaurant offered a varied menu for evening meal . The breakfast was tasty and a good choice of menus. Staff were friendly in all areas of the hotel ."

"Staff are great, room is why you expect for a chain pub, nothing exciting but comfortable enough "

"Great hotel, menu could be better. Carpets need updating."

"Good all round. Easy to find"