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빌라 로마 리조트 & 컨퍼런스 센터 여행 후기

3 out of 5
빌라 로마 리조트 & 컨퍼런스 센터
356 Villa Roma Rd, Callicoon, NY

이용 후기

6.6
평점 10 - 훌륭해요. 281개 이용 후기 중 57개" "
평점 8 - 좋아요. 281개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 281개 이용 후기 중 66개" "
평점 4 - 별로예요. 281개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 281개 이용 후기 중 41개" "

6.8/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Zhuwen

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Christina

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
We did enjoy and we have been here several times but def needs some upgrades especially arcade and prizes! It was kids week (presidents week) wish there was some more free activites and kid friendly movies day we were their it was Oppenheimer both 10am and 9pm! Pool was great thw inflatables and soccer room great the dining room staff wonderful!!
2024년 2월에 1박 숙박함

8/10 - 좋아요

jeanine

가족 여행
좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Some upgrades to the room need to happen but overall really liked it and will be back.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rogerio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Jesse

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very old property , the room smell old… reminds the shinning scary movie.
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 직원 및 서비스
The property needs upgrading and deep cleaning. It was probably really quaint about 25 years ago. I felt some nostalgia being there but the room smelled musty and the carpets needed cleaning as well as the grout in the bathroom. The area where the pool tables and games were was also very musty smelling. The pool tables needed to be fixed as the felt on one was ripped and the other table kept the balls from moving properly from underneath. We had to lift the tables to get the balls. The food upstairs was very expensive and not that good. On the cafe, our breakfast was better. The wait staff was very friendly. It was nice to see security walking around the building as well. The gym building was old and dirty. The parking lot was broken up and a falling hazard . This could be a lovely destination but they need a good maintenance and construction crew to get it that way.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태
Upon my arrival at the resort the front desk staff left a lot to be desired. Maybe since it was a bit late they were tired but I received a very luke warm welcome. The tone was dour and it didn't make me feel like I wanted to stay. Thankfully the rest of the time there was nice, outside of the rainy weather. We didn't get to take advantage of the outdoor activities because nothing seemed to be happening. They gave out printed lists of activities, most of which weren't of interest to my family. The food and staff at the Roman Garden Cafe made our stay worth it, especially Julia!
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Pamela J.

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Staff were not responsive to needs (asked for more in-room coffee 4 times in 4 hours and never received any-had to call again in the morning and finally got results). Main DR prices were high and they don't advertise the menu until you are seated. Cafe was decent and food was good. Noisy hallways and upstairs guests-must not be much noise insulation between floors. Would not stay again.

4/10 - 별로예요

rajesh

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Attractions not open, needs restructuring.
Went on a Friday, Saturday schedule and most of the family activities were closed. Did not justify the resort cost paid. Average hotel rooms.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was there off season, so outdoor pool areas were closed, but the indoor one was open. The hot tub is very good, however the pool was too chilly to go right in. They need to raise the heater at least 5 degrees. The hotel had nightly entertainment that was very good.The staff is friendly, the hotel lobby is beautiful, the rooms need updating, but for the one of the last one of the operating Catskill Hotels, it was nostalgic.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

christopher

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice staff. Interior space (rooms, hallways, etc.) could use an update.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Anthony

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

James

단체 여행
좋아요: 편의 시설/서비스
Moldy smells, stained carpets. If this is your thing it’s a fine place
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Don

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for kids!
2023년 8월에 3박 숙박함

8/10 - 좋아요

naoko

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Wendi

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun quick stay at Villa Roma
Room was nice, Doc Holiday provided plenty of on site entertainment. Family place.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Joyce

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty bathrooms, room not ready, pool was was too overcrowded, major safety concern, pictures are false advertisement on orbitz and their website, Josh the manager was unprofessional as I called asking for a refund because we were not staying in a falsely advertised place, he refused to refund my money, which I know he absolutely can. I would not let a stray dog stay here. Again false advertising on the website, it does not look lile this AT ALL!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jo-Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Villa Roma has everything you need and want right there on the property. It was the first time visiting for my husband and I and we had a wonderful time
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Christina

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
They had the nerve to charge 300.00 for a room. The place might have been decent in 1950. Mold in bathroom awful smell in rooms. Stains all over carpet. Tiny tv didn't work. They were going to make us wait till next day i asked for another room and that was just as gross. Help very pleasant. They should pay guezt to stay there
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Marisa

연인과의 여행
Although the lobby and grounds were beautiful, the room was outdated with large stains on carpet and beds that should have been replaced years ago. The room smelled of mildew. The hot tub had paint literally peeling off everywhere. They were disorganized and had wrong hours listed for dining room. Overall, I was disappointed.
2023년 7월에 2박 숙박함

4/10 - 별로예요

jerylan 님, new hyde park

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We pulled up no one helped us with the bags. We unloaded the car ourselves. And upon leaving dragged them down ourselves. My biggest complaint is that the hotel is geared for time sharing and the hotel guests are not important. The pool is a big issue. Time sharers get up early and reserve the chairs in the pool area. By 9:10am there is no where to sit. Rows and rows of tables and chairs with "reserved towels and coolers" They get up early and take over the whole pool area. Most of the lounges did not have "bodies" on them and there were not 350 people in the pool. The late night shows (9:30pm) were filled with babies, toddlers and stollers. No cocktail service. Go get your own or bring your own. The outside activities are geared for very young children. Do not buy the inclusive package, if it rains you are out of luck. This morning the pool was closed because it was cold and the indoor was closed as well. The Cesar dinner was nice and the wait staff was also nice but we went out for the other dinners. I would not go back. I like to be able to sit at the pool.
2023년 7월에 3박 숙박함

4/10 - 별로예요

Olivia

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Check in and cafe staff members were very nice. Rooms were very outdated, and the air conditioner had a buildup of dust and dirt. Hallways and room had an unpleasant odor. Sketchy vibe. On a positive note, the outdoor amenities were nice. All in all, I would not stay here again, and the room was not at all worth the price
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Thomas

2023년 7월에 2박 숙박함

4/10 - 별로예요

Dean

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money chathed
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Kirit

좋아요: 직원 및 서비스
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Barbara

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was a dump
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
family trip
2023년 6월에 1박 숙박함

8/10 - 좋아요

Olena

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Need updates but was fun
Nice outdoor pool. Very short hours for amenities, shortest I’ve even seen, pools close 8, gym 5. Some amenities are only 3-5 hours like zip line & boats. The property is extremely outdated. It looks like it hasn’t been renovated in 50 years. The dinner food was very overcooked and now worth the $55pp (it’s included for all inclusive guests). The cafe on the 1st floor was great and the ladies working there / the Starbucks were great. Bowling alley was also extremely old & outdated. Only thing that was lovely was the outdoor pool, loungers and jacuzzi. We didn’t even get to see the indoor pool as it was closed each time we went, they are short staffed so all the guards were outside. The fish in the pond were lovely, with a nice playground. Zip lining was also fun but very low - geared towards little kids.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Timothy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an experience of oll world style and graneur. The kids pool wasn't opened-under repair.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태
2023년 5월에 2박 숙박함

8/10 - 좋아요

Svetlana

2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Katie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very rude and not friendly. They promoted activities that my children were to young to do just to make a sell and no refund was given. Very disappointing.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Navjot

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a 2 bedroom suite got to the property around 3 pm they won’t give us the room until 4pm because we booked from Expedia went back at 3:55pm they said 4pm not even 5 mins before the staff was very rude had no knowledge of anything within or around the property they were not busy but just kept talking with each other rather than helping the customers worst checking in experience especially when your traveling with 2 kids would not recommend staying here horrible staff horrible property.

2/10 - 너무 별로예요

Navjot

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The front desk is very rude they have no knowledge of anything within or around the property won’t give you room until 4pm not even at 3:59pm. They were not even busy they just keep talking to each other rather they helping customers. The bartender at the second floor has more knowledge then the the front desk lobby staff. Rather stay at a near hotel then staying here

8/10 - 좋아요

Alana

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태

10/10 - 훌륭해요

Eduard

6/10 - 괜찮아요

Luis

별로예요: 숙박 시설 상태 및 시설
Back in its day it must’ve been great it needs a little lift facelift hard to find good staff members

4/10 - 별로예요

Linda

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is very outdated. Feels more like a senior citizen housing facility. The place needs a serious revamp.
2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Lela

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had terrible experience with check in and check out. Hotel receptionists couldn’t see that I made payment through Expedia and I was asked to pay AGAIN for my stay. They been very unpleasant and not accommodating except one rep. Who finally figured it out. However I had to deal with the same issue during the check out . My stay was totally ruined. I use Expedia all the time and never had such terrible experience with any hotel.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Leonard

좋아요: 숙박 시설 상태 및 시설
Not what we expected
The time of year we choose was off season and there weren't many people there, but they put us in a room very far away from the main lobby. The hallway is not flat, it literally is like a rolling hill and we were at the very end of it. We could not park anywhere near our room and had to walk very far with our luggage. If there were any bellhops, they were not offered to us. The restaurant staff was very friendly, but the check-in staff was not. They did not offer any info about their facility and if we didn't ask questions, they did not volunteer info. We are glad we went there because we heard about this place for years, but we would not go back.
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Claudette

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Nicole

2022년 9월에 2박 숙박함

8/10 - 좋아요

Marina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly
2022년 8월에 4박 숙박함

4/10 - 별로예요

colleen

단체 여행, 가족 여행
The convenience of pool and activities which are geared towards younger children was good. Food options were minimal and the buffet was not good and expensive, we ate off the property for most meals which is inconvenient. Rooms ok, basic
2022년 8월에 2박 숙박함

8/10 - 좋아요

Viktoriya

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The show by Jane Curry was absolutely wonderful! It was the best show we have seen in any resort. The use of the pools and of the bouncy houses is convenient. The dinner and breakfast, which are available for an extra fee, are good, but not great. The room needs to be renovated since the shower leaks and the water doesn't drain in the sink.
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dina Ketcham-

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Completely filthy in every way !!
2022년 8월에 3박 숙박함