Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Calvia

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Photo gallery for Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Outdoor wedding area
Marina
32-inch LCD TV with satellite channels, TV
Hotel Palace Bonanza Playa & Spa sits on Illetas Beach, offering Mediterranean cuisine in two restaurants with ocean views. Guests start with continental breakfast before choosing between spa treatments, poolside lounging, on-site shopping, or renting bikes to explore the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 28 of 28 rooms

Double Room Single Use, Sea View (Spa Access)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (3 adults - Spa Access)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Sea View (Spa Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 2 adults

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 3 adults

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult - 1 child.

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (Spa Access)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 2 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 2 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 3 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 2 adults - 2 children

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 3 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 3 adults - 1 child

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 2 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bathrooms
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 3 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bathrooms
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults - 2 children

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 3 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 3 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Sea View (1 Adult + 1 Child - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
Paseo de Illetas s/n, Illetas, Calvia, Mallorca, 7181

What's nearby

  • Illetas Beach - 5 min walk - 0.5 km
  • Cala Mayor Beach - 3 min drive - 2.2 km
  • Porto Pi Centro Comercial - 5 min drive - 3.6 km
  • Port of Palma de Mallorca - 6 min drive - 4.2 km
  • Bellver Castle - 7 min drive - 4.6 km

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Son Costa-Son Fortesa Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 25 min drive

Restaurants

  • ‪Balneario de Illetas - ‬11 min walk
  • ‪Purobeach Illetas - ‬7 min walk
  • ‪Restaurante Blue Bay Hotel - ‬3 min drive
  • ‪Nanai Beach - ‬16 min walk
  • ‪La Escarna - ‬5 min walk

About this property

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Luxury family-friendly hotel near Illetas Beach
You can look forward to a free breakfast buffet, an adjacent golf course, and a nightclub at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection. Active travelers can enjoy scuba diving, cycling, and parasailing at this hotel. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. Be sure to enjoy Mediterranean cuisine and ocean views at the two on-site restaurants. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Bike rentals, an outdoor tennis court, and self parking (surcharge)
  • A casino shuttle, an electric car charging station, and access to a nearby indoor pool
  • Access to a nearby health club, babysitting (surcharge), and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All 285 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bonavista Restaurant
  • Krystal Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1973
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a dress code: Men are required to wear long pants in the dining area.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Playa Bonanza
Riu Palace Bonanza Playa Spa

Frequently asked questions

Does Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Check-out is at noon. Late check-out is available for EUR 40 (subject to availability).

Where is Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection located?

This family-friendly Calvia hotel is located on the waterfront, within a 15-minute walk of Ses Illetas Beach and Illetas Beach. Puerto Portals Marina and Port of Palma de Mallorca are also within 3 mi (5 km).

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Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ruslana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay, friendly staff, amazing view, close to Palma
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful - Spa, pool, beds so wonderful. Beachfront access
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing ,had a lot of fun and definitely will be returning.
Stayed 9 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with good access to the sea. Well managed
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing beautiful hotel on the water great views
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pool on ocean is great
Stayed 1 night in Jun 2024

10/10 Excellent

Clay

Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. You were able to walk nearby restaurants or small shops. Outside by the pool you basically had your own beach. The cleaning ladies were super nice and helpful with our wedding event as well.
Stayed 6 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are above average, extremely friendly and helpful. The local bars are friendly and fun. The only downside is the WiFi in the hotel.
Stayed 10 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room overlooking the sea and easy access to swim in the sea which is what we wanted. Good breakfast but quite crowded at times. Helpful and kind staff. Used the municipal car park which is very close.
Stayed 4 nights in Sep 2024

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities
Clean. Good service.
Stayed 3 nights in Oct 2024

2/10 Terrible

Valentin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Spa and "Wellness" includng the Sauna does Not work
Stayed 4 nights in Apr 2025

8/10 Good

Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, clean and not far from Palma. Directly access to the ocean, which we preferred. The staff was friendly, and the breakfast was good. The only thing that was a bit annoying for us, was the night entertainment. It was very loud, and it was there almost every night. Also, it is a big hotel, and we prefer a smaller hotel next time. For those who loves all of the above things, I think the hotel will be a perfect match.
Stayed 5 nights in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Outforskad pool and access to the ses was excellent. Indoorpool small. Buffé was excellent. Breakfast very good
Stayed 1 night in Oct 2022

6/10 Okay

Hayley

Liked: Cleanliness
Disliked: Staff & service
Reception staff awful
Stayed 6 nights in Sep 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and had good location. My check in experience wasn’t great, there was only one person at the counter (who was busy) and waited 30 minutes before someone else came. I was supposed to get a welcome drink and didn’t. I then learned that the hotel parking was full and if I wanted to park I had to check with them every day which is inconvenient. Thankfully, they shared with me a free parking nearby. The pool area was big and the sea access was very nice! Overall, it was a good base to explore this side of the island
Stayed 4 nights in Jun 2024

6/10 Okay

Patti

Liked: Cleanliness, staff & service
Loved the room and the view was spectacular. We stayed in one of the presidential suites. My complaint is that the air conditioning didn't work in the living area. We had to shut the door to the bedroom so that we could at least keep that room cool enough to try to sleep, but it still could not even be set low enough to be comfortable. We got the half board which is not worth even half of what we paid. It is mediocre at best, both dinner and breakfast. Save your money and go eat elsewhere at a different property.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping is poor,no vacuum or cleaning floor,always missing vanities, not locking balcony door,no coffee or tea tea
Stayed 6 nights in Apr 2023

10/10 Excellent

Shira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations, highly recommend!

This hotel was great from start to finish. A friendly member of staff greeted us upon arrival and helped us check in, offering us a welcome glass of prosecco. The room was clean and large with a balcony, and definitely worth the price difference to a sea view room. Our stay was in April so the weather peaked at 20-24° each day. There was an indoor pool and spa which was great for when it was too cold to swim in the outdoor pool. The hot tub was very big but could have been slightly warmer, along with the steam room and sauna. The outdoor pools are heated but are quite refreshing on the hot days I was able to go for a swim. I had multiple massages and a facial in the spa as well which was great value and all the staff in the spa were absolutely amazing! They clearly have extensive knowledge of the treatments and are all extremely friendly! The breakfast was wonderful as well with a range of fresh bakery items, hot meals, fruits; pretty much any breakfast food you could think of, they have. The concierge was also very friendly and helpful, assisting us in planning and booking some days out on our trip and recommended some great restaurants. The location of this hotel is also quite convenient as it had some grocery stores and local restaurants around, and was just a 15 minute taxi ride into Palma City. Overall, this hotel exceeded our expectations on every front, and I would highly recommend to anyone looking for a lively but also relaxing environment.
outdoor pool
indoor pool window view
private beach
outdoor pool and pool bar area
Stayed 4 nights in Apr 2025

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problems

The maintenance for the tennis court was really bad and full of leaves making it very slippery. That caused a fall and a fractured wrist. We need to ho to hospital and asked reception for help with taxi and we got denied to prioritise our needs. Also there is not enough sunbeds for all so you need to get up really early chasing your spot.
Stayed 4 nights in Jul 2022

2/10 Terrible

Amer

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the hotel as a whole , however I detest the treatment at the hands of receptionists twice. We had a booking with Expedia for a standard room and on check in we were put in a interconnecting room with a door to the other room . It was horribly noisy and no privacy. We immediately asked for a different room but because they didn’t have a standard room , they made me pay an extra €40 for no fault of my own. I agreed with no grumbling. The second encounter was when my request for an extr couple of hours late in check out was refused with no willingness to placate for the upset on day 1. I will never come back again nor any of my friends or family
Stayed 4 nights in May 2022

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Sergio was awesome and made us feel very welcomed. This place is clean and has good breakfast options. We would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy Wardell Smith

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and perfect location. Killer view! First solo trip here and I had a ball!
Stayed 6 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Aug 2025