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올드 하우스 호텔 여행 후기

3.5 out of 5
올드 하우스 호텔
1730 Riverside Lane, Courtenay, BC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 667개" "
평점 8 - 좋아요. 1003개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 51개" "
평점 4 - 별로예요. 1003개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 10개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: kayak 님, 2020년 3월 10일
Dear Anonymous, Why thank you so much. We appreciate your taking the time to leave us a review and a great one at that. We look forward to welcoming you back again soon. Kind regards, Lisa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: David 님, 2017년 3월 6일
Thank you for your 4 star review! Please do come visit us again soon! Kind regards David

10/10 - 훌륭해요

José

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very good, unfortunately they didn’t have a restaurant on the property customer service was very good
2024년 4월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 5월 2일
Thank you for your lovely words towards our team. We're very happy you enjoyed yourself.Although we do not have a restaurant in the hotel, Locals restaurant is top rated and on our property. There are also many great restaurants within walking distance. Our guest service team is always happy to share our thoughtfully curated list of nearby restaurants.We hope to welcome you back again and share or local favorites.

10/10 - 훌륭해요

Taylor

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alannah 님, Nanaimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 5월 2일
Thank you for your 5 star review!

10/10 - 훌륭해요

Carly

Lovely stay
2024년 4월에 5박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 5월 2일
Thank you for your great review of the Old House Hotel!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 편의 시설/서비스
Beautiful suites, lovely staff
2024년 4월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 5월 2일
Thank you for your lovely review!

10/10 - 훌륭해요

Angela 님, Courtenay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms, walk to great dinner
2024년 4월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 5월 2일
Hi Angela,We are so pleased you enjoyed your stay and dining experience. We wish you a lovely spring season and look forward to welcoming you back again soon.

8/10 - 좋아요

Beth 님, Coal Harbour

2024년 3월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for taking the time to leave a review!

8/10 - 좋아요

Ingeborg

2024년 3월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for your review!

10/10 - 훌륭해요

Robin

2024년 3월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for your 5 out of 5 review!

8/10 - 좋아요

Chloe

2024년 3월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for taking the time to leave us a review!

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so convenient. The room was clean, beautiful and quiet. Check out was effortless.
2024년 2월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for your great review of the Old House Hotel! We are so pleased you had a wonderful stay.

4/10 - 별로예요

Jakob

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Joseph

2024년 2월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for your review!

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 4월 10일
Thank you for your 5 star review!

10/10 - 훌륭해요

Alana

2023년 12월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you for your 5 star review!

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Peggy

2024년 1월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 3월 1일
Thank you for your 5 star review!

8/10 - 좋아요

Jason 님, Victoria

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you Jason, for your great review!

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel in Courtenay. Right next to a bridge across river to Comox. Outdoor pool facility was really nice on chilly winter days and there are lots of pool towels available. Parking is easily found around the property. The room was lovely and we really appreciated the kitchenette so that we could arrange for our own smaller meals (has microwave, large under-counter fridge, toaster, kettle and all the items you’ll need like can openers, chopping board, dish soap etc). Room was large but oddly only had double beds; two queens could easily fit.
2024년 1월에 4박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Hi Connie,Thank you for your wonderfully detailed review of the Old House Hotel. We look forward to welcoming you back again soon and wish you a lovely winter season.

8/10 - 좋아요

Dan 님, Medicine Hat

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you for your great review!

10/10 - 훌륭해요

Christopher 님, Campbell River

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you Christopher for your 5 star review of the Old House Hotel!

10/10 - 훌륭해요

cameron

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdoor pool and hotub as well as tea,coffee and snacks available in the lobbies was a great surprise. We didnt receive a doggie welcome as advertised and a desk agent was a bit rude the times my family and I went to the pool, but other than that it was a nice place to stay.
2023년 12월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Hi Cameron,Thank you for the 5 star review! We are pleased you and your family had a lovely time enjoying the outdoor heated pool. We sincerely apologize that you did not always receive our warm West Coast welcome. Our Guest Services Manager has used your feedback as a coaching opportunity. We hope to welcome you back again!Have a lovely winter season.Warm regards,Paula

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you for the 5 star review!

2/10 - 너무 별로예요

Natalia

2023년 12월에 1박 숙박함

8/10 - 좋아요

Taylor

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Business Travel
The overall stay was great - it's my go-to place to stay while I am in for business. A safe place, with great amenities, and close to restaurants and town. The rooms are nice and big if you want to host people or stay in the kitchen. This stay though wasn't as clean as previous stays. The teapot still had dishwater in it, and the living room had some dust and it seemed to get a touch up then a proper clean. The room is also dated. As someone who travels for business a lot, I am looking for more USB A/C ports and better outlet proportions throughout the room. The room was also in the other building with further access to the other amenities, potentially a personal preference to make for next time. The room was also smaller than the main buildings and the same price as the main building rooms. Overall though good experience
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you :)

6/10 - 괜찮아요

FRANCOIS

가족 여행
좋아요: 직원 및 서비스
Best Western here we come.
We kind of got sucked in by the advertising. Wonderful, it was just ok. It appeared old and felt old inside. No couch, 1 good chair plus a table and 2 chairs, the beds were ok and cleaned. No restaurant just a coffee machine and few cookies. No breakfast of any kind. The staff was very polite, pleasant. Cannot recommend.
2023년 12월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hello Francois,Thank you for taking the time to send us your feedback and thank you for your kind words regarding our wonderful staff.We are sorry to read that you were disappointed the hotel does not offer breakfast. Our guest service team is always happy to recommend wonderful restaurants within walking distance from the hotel, as well as some local gems a short car ride away. The legendary Locals restaurant is next door and although they do not offer breakfast during the week, they serve a phenomenal brunch on weekends. For those on the go, we offer gourmet coffee selections in our lobby as well as freshly baked cookies and fruit.We do hope to have the opportunity to welcome you back again and wish you a happy & healthy holiday season.

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your review.

10/10 - 훌륭해요

Derek

2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2024년 1월 26일
Thank you for giving the Old House Hotel a 5 out 5 review!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying here. It is comfortable and cozy and the hot tub is always a nice treat. What I did not like about my stay this time is that the clock in my bedroom had an alarm set for 5am!! I was not happy to be woken up so early 😒 I will definitely be unplugging the clock next time, just in case!
2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hello Amy,Thank you for your great review! We are pleased you had another comfy & cozy stay.On behalf of our team, we sincerely apologies that clock alarm woke you up! Our housekeeping manager has used your feedback as a coaching opportunity to ensure this does not happen again. Thank you for bringing this to our attention.We wish you a happy & healthy holiday seaon.Paula

10/10 - 훌륭해요

Chelaine

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worked well for my unique circumstances.
2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your review.

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Honestly the entire stay was amazing. The room was clean and had all of the amenities that we could want. The bed was super comfortable and the atmosphere was peaceful. We had spa booked for our first night and the ladies who helped us at the spa were 12/10 for service. They really went above and beyond to make sure that we had an amazing experience. The pool and hot tub facilities were perfect as well. My only negative comment would have to be the check-in experience at the front desk. We arrived early and thought we would TRY for an early check in - no harm if it didn't work out. When we arrived the two front desk attendants were chatting to each other and actually ignored us until they were finished their conversation. 😳 there was also garbage (candy wrappers) behind the front desk. When I asked about an early check in - the one front desk agent actually rolled her eyes. The other was friendly but definitely let it be known that we were early and being an incovinience. I have never experience a check-in like that before but thankfully the rest of the stay only got better. The front desk agent who did our check out was extremely friendly and professional.
2023년 11월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hello Sarah,Thank you for your review and your kind words towards our Ohspa team. We do agree they are 12/10.On behalf of our Old House Hotel team, we sincerely apologies your check-in experience was not our normal warm west coast welcome. Our guest service manager has used your feedback as a coaching opportunity. There is absolutely no harm in asking for an early check-in. If the suite type you booked is available, our team will happily check you in. We hope to have the opportunity to welcome you back again. Until then, we wish you a happy & healthy winter season.Paula

10/10 - 훌륭해요

Ella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, amazing staff will definitely be going back
2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you Ella, for your kind review.We wish you a warm & cozy winter season.

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent room.. just beautiful to stay!
2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you Joanna, for your lovely review.

10/10 - 훌륭해요

Stephen

2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your 10 of 10 review!

10/10 - 훌륭해요

Russell

2023년 11월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hi Russell,Thank you for the 5 star review!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Dear Jason,Thank you for the 10 out of 10 review!

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you Alison, for the 10 out of 10 review!

10/10 - 훌륭해요

Greg 님, Lone Butte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location next to a great restaurant. Walking paths and situated between Courtney and Comox so convenient. Very nice rooms.
2023년 10월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Dear Greg,Thank you for taking the time to write a wonderful review.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 편의 시설/서비스
We had a great stay here! Room was nice, clean and amenities were fantastic!
2023년 10월에 3박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you!

8/10 - 좋아요

Nick

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A pleasant enough stay for a couple of nights to explore the Comox valley. The kitchenette was useful. Staff were helpful if you asked something of them, but weren’t overly forthcoming. Courtenay isn’t the nicest of towns and has limited eating options.
2023년 10월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hi Nick,Thank you for taking the time to send us your feedback. Our guest service team is always happy to share local knowledge and hidden gems. The Comox Valley has lots of great beaches, hikes, river walks, brewpubs, coffee shops, boutiques and lets not forget about Mt Washington ;) We do hope to welcome you back to have the opportunity to wow you with the local Comox Valley experience.Until then, we wish you a healthy & happy winter season.

10/10 - 훌륭해요

Neacol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your 10 out of 10 review!

10/10 - 훌륭해요

Davina

2023년 10월에 3박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your great review!

10/10 - 훌륭해요

Denise

2023년 10월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for your 5 star reveiw!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hi Donna,Thank you for the 5 star review!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Clean rooms, great service.
2023년 10월에 4박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you Mark for your 5 star review!

10/10 - 훌륭해요

Clarence

2023년 10월에 2박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Hi Clarence,Thank you for your 10 out of 10 review!

6/10 - 괜찮아요

Mayjil

2023년 9월에 1박 숙박함
답변 제공: People & Culture Advisor 님, 2023년 12월 14일
Thank you for taking the time to send a review.