Helen Park Hotel

Property class: 3

Choose dates to view prices

A terrace, laundry facilities, and a restaurant are just a few of the amenities provided at Helen Park Hotel. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

View all photos for Single Room

Minibar, in-room safe, WiFi (free)

Single Room

  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, WiFi (free)

Standard Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, WiFi (free)

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
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About the neighborhood

Located in İsmetpaşa, a neighborhood in Çanakkale, Helen Park Hotel is in a shopping district and on the boardwalk/promenade. The area's natural beauty can be seen at Gallipoli Peninsula Historical National Park and Ancient Troya National Park, while Military Marine Museum and Çanakkale Naval Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at 18 March Stadium or Mart Stadium. Visit our Çanakkale travel guide
Map
Kemalpaa Mah. Tekke Sokak No:10, Çanakkale, Canakkale, 17100

What's nearby

  • A tall clock tower with a balcony, surrounded by buildings under a clear blue sky.
    Canakkale Clock Tower
    1 min walk - 0.0 km
  • Mirrored Bazaar
    3 min walk - 0.3 km
  • Canakkale Kordon
    3 min walk - 0.3 km
  • Military Marine Museum
    3 min walk - 0.3 km
  • Trojan Horse
    5 min walk - 0.5 km

Getting around

  • Çanakkale (CKZ)
    8 min drive

Restaurants

  • Hayal Kahvesi
    2 min walk
  • Tavuk Dünyası
    1 min walk
  • Beige Coffee Shop
    1 min walk
  • McDonald's
    2 min walk
  • Cezve Kahve/Keyif Molası
    1 min walk

About this property

Helen Park Hotel

  • Hotel located in İsmetpaşa
  • At Helen Park Hotel, you can look forward to a terrace, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
    • Tour/ticket assistance, smoke-free premises, and a TV in the lobby
  • Room features
  • All 50 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Daily housekeeping and phones

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  • Parking included
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₩121,232 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: TRY 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Helen Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Helen Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Helen Park Hotel?

Check-out is at noon.

Does Helen Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 50 per vehicle applies.

Where is Helen Park Hotel located?

Located in İsmetpaşa, this hotel is within a 5-minute walk of Canakkale Clock Tower, Canakkale Kordon, and Barlar Sokağı. Mirrored Bazaar and Cimenlik Castle are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helen Park Hotel Reviews

7.8

Good

8.4

Cleanliness

9.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 28 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Zimmer groß, Fenster war kaputt, hat die ganze Nacht auf- und zugeschlagen. Sauber, früher Check in möglich, Frühstück mittelmäßig
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Çok fazla ses

Şehirin merkezinde olduğu için çok fazla ses var. Uyumak bazen zor olabilir. Feribota çok yakın. Memnun kaldım. Belki ses yalıtımı daha iyi olabilirdi.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika konaklama

Otelin konumu, kahvaltısı ve hizmeti çok iyiydi. Verdiğimiz ücrete göre harika bir servis aldık.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranzit At Helen

Only for a night the room, it was ok. Good Breakfast before trip. Very good wifi. Parking place free.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Şehir Oteli olarak güzel

Güzel bir şehir oteli. Merkezde ve otoparkı var, kahvaltısı gayet tatminkâr.
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

The good, and the not so good.

The customer service, cleanliness, and location was exceptional. But for a non-smoking room we experienced cigarette smoke, mostly in the hall, but it drifted into our room too, particularly the bathroom. And at night the music from a nearby restaurant was very loud. Would I stay here again? Hmm......maybe with ear plugs and some room freshener.
Stayed 7 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gayet güzeldi.

Otopark ücretsiz odaları temiz. Keşke odalarda kettle ve çay kahve olsaydı
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as this hotel is walking distance from the ferry and so very close to heaps of shops and restaurants as well as the waterfront. A perfect place to stay. Breakfast is great and the rooms are perfect.
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
resepsiyon güleryüzlü değil günaydın bile demiyorlar
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

canakkale

mukemmel
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz ve güzel bir otel

Helen Park otel çok temiz ve konforluydu. Ancak çok trafik gürültüsü vardı.
Stayed 3 nights in Aug 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezervasyonu sitenizden yaptım.Ödemeyide kredi kartımla peşin yaptım. Ancak 2 saat sonra otele gittiğimde boş oda olmadığını öğrendim.. 1 saat bekletildikten sonra şehre daha uzak bir otele yönlendirildim. Fatura da verilmedi. Mağdur edildim..
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

çok güzel

çok güzel yine çanakkale ye gitsem bu otelde kalırım
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great - just near the waterfront and across from the ferry station.
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room and inattentive staff

Stayed there 20-22nd July. We had room 504. We paid good money for a room with a balcony. The room looked like an attic with a sloped low ceiling. The bathroom was the same. My husband hit his head many times. Shower pressure very weak and old. Balcony view was horrible (looking on to a car park with no furniture to sit on. Bed was ok but pillows worn out. Gave us this cover that was rough without a cover sheet. Staff didn't even notice you. It was hard to get attention. Breakfast was so-so. Nicer hotels in area.
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Liked: Property conditions & facilities

Kalınabiliecek kalitede bir otel

Otelin lokasyonu mükemmel.Kahvaltı fena değil.Temiz bir otel.Odalar bana göre standartların biraz altında ama soru yok.Banyoları çok temiz.Sadece verdikleri ilk odanın kliması çalışmıyordu.Daha sonra oda değiştirerek bunu telafi ettiler.Tekrar geldiğimde kalırmıyım evet kalırım.
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GOOD LOCATION FOR TRANSIT.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel konum ve temiz

Konumu çok iyi, Temizlik iyi, kahvaltı vasat ama yeterli, gönül rahatlığıyla aileler kalabilir
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum olarak tam merkezde her yere yakın otoparkı olması artı avantaj personelin güleryüzlu olması ayrı guzel kahvaltı daha iyi olabilirdi ama genel anlamda cok memnun kaldık cok teşekkür ederiz tekrar görüşmek üzere
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome

Received a wounderfull welcome from staff and they willingly sorted out every need including including our trips to Gallipoli
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnuniuyet verici
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Asık suratlı resepsiyon görevlisi.

Otelde resepsiyonda gayet asık suratlı bir resepsiyon görevlisi vardı hatta hotels.com dan rezervasyon yaptığımızı söyleyince bize karşı tavrı çok kötüydü. Hotels.com rezervasyonunun sisteme düşmesinin yarım saatten fazla sürdüğü ve beklememiz gerektiğini söyledi. Benim bir gün önce başka bir otelde 1 dk sürmeden sisteme düştüğünü söylememden sonra bir bilgsayar başına geçti ve evrakalrın çıktılarını aldı. Bir daha asla ve asla bu otelde konaklama yapmam. Diğer herşey nasıl olursa olsun karşılama berbat
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Temiz Oda, İlgili Personel

Çalışan personel oldukça yardımseverdi. Oda özelliği fazla yok. Ancak temiz. Kahvaltı sınırlı çeşitlilikte. Ancak peynirlerine bayıldık. Oda fiyatı daha uygun olabilir diye düşünüyorum.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Close to everything

The hotel is close to the ferry port and to everything.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Merkezi orel

Şehrin en merkezi bölgesinde olması ve otopark arama zahmetine girmeden aracınızı bırakabilme kolaylığı sağlaması güzel bir avantaj