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릴리우즈 하이랜드 비치 리조트 여행 후기

3.5 out of 5
릴리우즈 하이랜드 비치 리조트
Candolim, Candolim, Goa

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 8개" "
평점 8 - 좋아요. 29개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 7개" "
평점 4 - 별로예요. 29개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 3개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Ann

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and unpleasant
This is the worst hotel i have ever stayed in. The rooms were dirty, furniture was old and broken, there were mosquitoes getting in through a broken bathroom window, the fridge was filthy, the bed linen and sheets were stained and the bathroom was unpleasant with a dirty toilet and old, rusty fixtures and fittings. We arrived late in the evening so had no choice but to stay one night. I had booked and prepaid for 2 rooms for 8 nights. The hotel was so bad we simply could not stay past the first night. I requested a refund for the remaining stay which the management refused. All in all it was a massive mistake booking this hotel, please do not make the same costly mistake
2022년 10월에 8박 숙박함

4/10 - 별로예요

Chaitali

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are very scattered.. swimming pools are not clean.. bathrooms are not clean. Breakfast is also not good
2022년 10월에 1박 숙박함

8/10 - 좋아요

FAKHRUDDIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay in this hotel was awesome, had a great time, it’s just 5 mins walking distance from Candolim beach and there are many good restaurants near the property at 5 mins walk. They also gave us early check in and late check out facilities on request. The receptionist was really very polite and welcoming,overall a nice and friendly staff. We plan again Just one thing,the geyser wasn’t working well. Otherwise all good
2022년 8월에 4박 숙박함

2/10 - 너무 별로예요

Lalit

2022년 4월에 7박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your valuable feedback with us. We certainly do not hope to disappoint our guests and is quite upsetting for us as well that you had to face such an unfortunate situation. Please be assured that we have made a note of your noteworthy review and will look into the same. Warm Regards, Anuj Sharma Front Office Manager

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal very helpful and location is good I was very happy staying there.
2022년 7월에 14박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for choosing Grand Hyatt Goa. We are so happy you enjoyed your stay here with us and that our amazing team could help make your stay a memorable experience for you. We are glad you enjoyed the food at our resort. Thank you for taking the time to share your lovely feedback with us. We have made a note of your noteworthy feedback and will be sure to look into the same. We hope to have you again. ​​ With Regards, Anuj Sharma Front Office Manager

6/10 - 괜찮아요

Ramakant

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very badly maintained..
2022년 3월에 1박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your valuable feedback with us. We certainly do not hope to disappoint our guests and is quite upsetting for us as well that you had to face such an unfortunate situation. Please be assured that we have made a note of your noteworthy review and will look into the same.  With Regards,   Anuj Sharma Front Office Manager

8/10 - 좋아요

John

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 22박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for choosing ​Highland Beach Resort​ Goa. We are so happy you enjoyed your stay here with us and that our amazing team could help make your stay a memorable experience for you. We are glad you enjoyed the food at our resort. Thank you for taking the time to share your lovely feedback with us. We have made a note of your noteworthy feedback and will be sure to look into the same. We hope to have you again. ​​ With Regards, Anuj Sharma Front Office Manager

6/10 - 괜찮아요

Pravin

좋아요: 직원 및 서비스
2020년 2월에 7박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for choosing ​Highland Beach Resort​ Goa. We are so happy you enjoyed your stay here with us and that our amazing team could help make your stay a memorable experience for you. We are glad you enjoyed the food at our resort. Thank you for taking the time to share your lovely feedback with us. We have made a note of your noteworthy feedback and will be sure to look into the same. We hope to have you again. ​​ With Regards, Anuj Sharma Front Office Manager

6/10 - 괜찮아요

Patricia

별로예요: 숙박 시설 상태 및 시설
Very basic but quite comfortable. Breakfast was very unorganised. In a very good location near the shops bars and beach. The restaurant and bar on the complex wasn't open which was a shame but plenty of restaurants nearby. Swimming pool was ok but the sun beds were really dirty. We would return on a room only basis because of its good location.
2020년 1월에 14박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your valuable feedback with us. We certainly do not hope to disappoint our guests and is quite upsetting for us as well that you had to face such an unfortunate situation. Please be assured that we have made a note of your noteworthy review and will look into the same.  With Regards,   Anuj Sharma  Front Office Manager

10/10 - 훌륭해요

Elaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great budget hotel
It does what it says on the tin ! A great location with a comfortable room . Breakfast was adequate and a choice of 7 pools . Staff were friendly and helpful . We would have no hesitation going there again ! Great value for money for a basic 3 star hotel . Immaculately kept.
2019년 12월에 10박 숙박함
답변 제공: Anuj Sharma 님, 2022년 8월 10일
Dear Guest, Thank you for choosing ​Highland Beach Resort​ Goa. We are so happy you enjoyed your stay here with us and that our amazing team could help make your stay a memorable experience for you. We are glad you enjoyed the food at our resort. Thank you for taking the time to share your lovely feedback with us. We have made a note of your noteworthy feedback and will be sure to look into the same. We hope to have you again. ​​ With Regards, Anuj Sharma Front Office Manager

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for a last min choice of accommodation only
Apartment was very clean spacious and the mattresses were very comfortable. the pools were also well maintained, however the apartment was spartan with the exception of 4 small glasses, there was no cooking facilities, not even a spoon. There was no safe or minibar as per description however we did borrow a kettle from reception. Would I book same again? No there are several fully furnished private rentals at the same complex at a cheaper rate
2019년 12월에 14박 숙박함

10/10 - 훌륭해요

Jaymal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel!
Best hotel ever! Have stayed here for the last 7 years! Amazing staff and food. The best rooms are given and they are cleaned everyday.
2019년 12월에 15박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, first class management and a lovely ambience make the Highland Beach a great place for a holiday. The Ambassador Suite with its two bedrooms/ensuites means my partner and I can also have a holiday from each other! Roomy, clean with presented grounds the hotel ticks all the boxes for me. Positioned close to the main road and beach, but secluded enough to be tranquil and calm. I cannot recommend it highly enough and am looking forward to my fourth stay in the near future.
2019년 11월에 16박 숙박함

8/10 - 좋아요

Karina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel
Vi var lidt skeptiske i forhold til rengøringen efter at have læst feedback på nettet, men de to ambassador suites vi havde booket, var rene og pæne. Vi har ikke haft noget at udsætte på rengøringen. Generelt havde vi en fornemmelse af at rengøring på hele hotellet prioriteres højt. Poolen var lækker og varm. Sengene komfortable. Maden kunne til gengæld tåle en opgradering, ligesom vi ikke kunne bestille noget af det, der stod på menukortet under roomservice på værelset. De havde hverken kylling, nachos eller bananer! Morgenmaden begrænser sig til få indiske retter, cornflakes og toast. De laver dog gerne æg i alle afskygninger på efterspørgsel. Der er heldigvis masser af gode restauranter lige i nærheden, så dem benyttede vi os af i stedet :) Der er ikke langt til stranden, som ligger i kort gåafstand.
2019년 11월에 7박 숙박함

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel
Vi havde booket to ambassador suites, og de var så fine. Vi var lidt skeptiske i forhold til rengøring efter at have læst anmeldelser, men der blev gjort så pænt rent hver eneste dag. Generelt var vores fornemmelse, at rengøring bliver prioriteret højt. Lækre pools! Morgenmaden kunne godt tåle en opgradering. Der var ikke meget at vælge imellem. Der lå menukort på værelserne, men her var room service mangelfuld. De kunne ikke levere mad med kylling, nachos eller bananer! Vi spiste på hotellet en gang, men igen var der mange af retterne, de ikke kunne lave. Der er heldigvis masser af andre gode restauranter tæt på hotellet, så det var ikke noget problem for os. Gåafstand til stranden ☺️
2019년 11월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 18박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
Average at best!
Unfortunately, as with all hotels in Goa 'DON'T TAKE ANY NOTICE OF THEIR WEBSITE! Rroom advertised with free water, English Paper and kettle (still waiting for the first two and got the kettle after 3 days of pestering. Bed comfortable but sheets changed once and towel not changed at all. View from one balcony was of rubbish dump which was a breeding ground for flies (killed over 50 on second night). The Hotel does have some good rooms, unfortunately, I didn't get one! It is a reasonable hotel for Goa but after checking out some others, I know where I will be going next time.
2019년 3월에 7박 숙박함

10/10 - 훌륭해요

Jacqui 님, Wakefield

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an amazing holiday.. im a wheelchair user and found the hotel accessible in most things for Goa. The hotel is central for most everything. Staff cant help you enogh and was spotless clean.. great 3 weeks thankyou
2019년 1월에 21박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 21박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are big and spacious but thats as good as it gets padlock to lock door so you can't lock it if you are back in room before others. Not enough dpace at breakfast for amount of guests Rooms are not very clean and badly need upgrading Beds like bricks
2018년 12월에 14박 숙박함

10/10 - 훌륭해요

Chandra 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good hotel ..............................Very nice location.
2018년 4월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Nice Hotel Close to Beach and local shopping
Front desk staff could smile more and give better service. Wifi hardly works, Desk staff had all sorts of excuses why Wi Fi not working. Pools were great, not enough deck chairs, had to give deposit for towels. Breakfast service very slow and confusing.

8/10 - 좋아요

Milind

별로예요: 청결 상태
2 min distance from candolim beach.
Food outlets & market area very near to this property & approachable.

4/10 - 별로예요

Suvarna

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
shabby and horrible
It was a horrible stay at the hotel.The pics that were shown at the time of booking were those of premium suite and I got a less than budget room! Dingy , small it can hardly be called a suite. For a start, there was no door lock to the room.there were those ancient locks. so we had to open the door from inside when either of us went out. The fan switches were out of order. old and remote and so could not control the speed. there were only two plug points in the entire so called suite. there was no bidet in the toilet!Nobody cleaned the room unless we requested several times. the toiletries were always less.The power kept fluctuating several times in a day.the telephone extension didnt work so we had to go down for everything. the wifi was so so in the lobby and very bad in the rooms. The breakfast buffet was most average .ALl in all it wasa lousy , old, dingy place with bad service .Definitely over priced for what its worth. strongly recommend against this hotel to my fellow travellers. Please keep away from this place.

2/10 - 너무 별로예요

Abhishek 님, India

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highland Beach Hotels is Bad
Unclean, cockroaches in the room, hotel staff lethargic and un-cooperative. Work done at a snails pace.

8/10 - 좋아요

Sue 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Read previous poor reports.
Having read previous poor reports - especially about not getting clean towels etc. We were a little bit wary. But we never found this to be a problem. We had clean sheets and towels at a regular interval and the room boys were very efficient in cleaning the rooms daily. Coming back on occasions when it was convenient for us.
Breakfast with a pool view.
Sunset on Candolim Beach.

6/10 - 괜찮아요

Cyril Francis 님, UK

좋아요: 청결 상태, 객실의 편안함
Decent enough
Good location for shops, transport in both directions, and restaurants with lots of nightlife and music. A fair distance to the beach. Breakfast always the same-cereal, toast, butter, marmalade and choice of egg dishes. Snacks and food were good. Pool mainly empty throughout, and good sized. Wi-fi was diabolical, but that was a problem in the entire area. Passwords needed to be changed every three days, contacting reception. New Sheets, linen and towels required. No kettle, hairdryer, or beverage-making facilities. In need of some modernisation. Evening entertainment consisted mainly of one-man bands, which were okay. Electricity outages were somewhat of a nuisance. Many tourists from the UK and Russia, with a few children.

6/10 - 괜찮아요

Louis 님, UK

Hotel requires some updating about its furniture.
Large rooms but requires updating. Maintenance is very poor. Seems that the hotel management has left things to deteriorate. Proper keys instead of a huge lock and key and very cumbersome to becarried around. I was asked the second day to move into another room (3rd floor) to make way for the owner and I declined as we had settled and that would mean packing again and as I was on the ground floor, it would mean climbinbing 3 flight of stairs and with my wife's and myself arthritis would have been very difficult, but they accepted my explanation and did not push matters further.