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선셋 비치 리조트 여행 후기

2 out of 5
선셋 비치 리조트
32246 Lankford Hwy, Cape Charles, VA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 841개 이용 후기 중 246개" "
평점 8 - 좋아요. 841개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 841개 이용 후기 중 139개" "
평점 4 - 별로예요. 841개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 841개 이용 후기 중 100개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Haekyung

2022년 8월에 1박 숙박함
답변 제공: Lexi 님, 2022년 8월 12일
Thanks for the awesome rating. We are thrilled you had a great time. Come back again in the future, Haekyung!

2/10 - 너무 별로예요

Kirth

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Rocco

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was pleasant and clean. Staff was friendly and helpful.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in dire need of a refresh. The paint on the bathroom walls was peeling. Shower had mold on the walls to tub joint. Bathroom fan sounded like it was going to eat itself. There was noone in the lobby at 6:50am when we tried to check out.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

William

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Faith 님, Salisbury

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed was great!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

diane

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Melisa

별로예요: 청결 상태
I really liked how convenient this hotel was and that it was a part of the KOA next door. But the office closes at 8 and I was a late arrival. Upon entering the room after driving there, there was no toilet paper at all in the suite. I wanted to take a bath in the jetted tub with my fiancé but the jets had dirt caked on every single one of them. It looked like there had been some repairs to the wall but they didn’t even bother to repaint the spots with the color of paint that was already on the wall so there were spots everywhere of different colors. The blinds in the room were those old time pull down shades that you had to pull up in order to get any sunlight in the room but if you did that then every one could see inside. One of the lamps in the room would not come on and the batteries in the remote for the tv were dead. I was highly disappointed ☹️
2023년 10월에 2박 숙박함

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a pleased visitor
Bathroom was not clean sheets had stains on them. Had to buy cleaning supplies to clean the bathroom. Had to bring sheets to put on the beds because of the stains on the linen. Housekeeping need to do a better job of cleaning and the management need to make sure that it meet the standard. Some rooms were worst than others. Holes in the walls need to be fixed.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

barry

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought we were staying at a class hotel in Cape Charles, not a KOA / motel 10 miles from Cape Charles proper.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Angela

가족 여행
별로예요: 편의 시설/서비스
Bathroom floor was dirty, mold in tub, only one washcloth and one towel. No phone in the room so I had to go to the front desk to get more. Not even a box of tissues. Just posted wasnt up to par like other times we stayed there in the past
2023년 9월에 1박 숙박함

4/10 - 별로예요

Emily

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay; wait until they renovate
Room was in terrible condition—peeling paint, broken tub handle bar, stained disgusting toilet, light fixture hanging, holes in the wall patched with loose drywall. When we told the front desk staff (who were very kind), they said “yeah, we’re shutting down next year to renovate.” The rest of the property seemed nice, but the hotel was a no-go, especially for the price.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Betty

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room smelled like sour towels. No cups in the room for coffee. No phone. No tissues. We had to take a room that had not been renovated because I can’t climb steps so we had to stay on the first floor. No elevator. All renovated rooms were on the second floor. We had no choice.
2023년 9월에 2박 숙박함

4/10 - 별로예요

t pat

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Great property for camping glad they are tearing down hotel it is in bad shape not worth money spent on room owners should be ashamed
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Larry

별로예요: 청결 상태, 숙박 시설 상태 및 시설
What a dump!
The stairs were unsafe, unlit also. There were many large holes in the walls, the floor had enough sand to build a sand castle. The fridge only worked on freezing. At some point, they changed the door lock fixtures and had paper towels and scotch tape covering the holes. I've never seen anything so terrible in my life. There was vomit on the floor at the top of the stairs. Like three spots of large Vomit.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

George J Whitworth

별로예요: 청결 상태
This is also a KOA RV park campground This was happening and seemed well run. I wished I was in an RV Seemed that Hotel was not a main focus. 1/4 roll of toilet paper no tissues dirty sheets on my bed ( I turned them inside out) I’ll stop there But I focused on the good and visited a dollar store for my needs I did sleep alright door was secure and area felt safe. Although I will not rent a room again, if traveling in an RV I would stay on site again.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Raymond

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They say resort with great seafood restaurant. Sandwiches or burgers only. Room was dirty with mold in bathroom. One light. Overall extremely dissatisfied and disappointed. Would not recommend
2023년 9월에 1박 숙박함

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Signe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Eileen

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel rooms were horrible. They were not updated, as advertised. There was a pound of sand in the shower tub when we entered one room. Also, no toilet paper, no cups for the coffee maker in one room. In the other room, there was no shower curtain and wires hanging out of the walls without covers and holes in the walls that needed patching. There was no daily room service, and in fact, at one point we had to get a broom and clean the rooms ourselves. Beds and linens were fine. The property was great, pools looked clean and in good condition. The sunset bar and grill and the beach were very nice. If the hotel ever gets renovated, or has proper staff attention, it could be a lovely property.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Frances

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Chetan

2023년 9월에 2박 숙박함

8/10 - 좋아요

Donna 님, Atlanta

2023년 8월에 2박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
All the staff we dealt with were excellent. They really wanted to be sure we enjoyed our stay. The facilities have clearly been well loved and used.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Sherry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property needs to be torn down Big holes and patches on the wall mold in bathrooms cracks in ceilings and the office dude had a nerve to say at least the holes were covered...smdh....i will never and do mean never stay there i got my refund in 10min flat and was gone ...the pictures on Expedia is misleading i would not leave my pet tgere
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Michael

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

juan

Great as always
2023년 8월에 2박 숙박함

4/10 - 별로예요

javier

2023년 8월에 4박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kylie

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Martha

Amazing place to say. Price is fair for the great experience
2023년 8월에 1박 숙박함

8/10 - 좋아요

daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended place for relaxation and exploration
Check in was easy. The check in desk/gift shop/ice cream shop/game room is something to experience. The bed was top notch. Having a microwave and refrigerator were appreciated. And the hvac controls have a “fan always on” button which provides the white noise some of us need at night. The cafe by the beach is excellent. Great food, reasonably priced with friendly staff. Minor quibbles with the room not having facial tissues or cups for the coffee maker and a dirty mirror. Location was good for visiting Kiptopeke and other local points of interest.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Connie 님, Poland

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible condition needs extensive repairs and maintenance. Had to make my own bed, not given the room I had requested, had to keep bothering the front desk to get anything ( no toilet paper or cups for the coffee maker) rooms weren’t cleaned at all during our 4 days there so sand was all over. Wouldn’t recommend ever staying in the hotel which was really a run down motel. The campground looked decent though.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Colleen

별로예요: 청결 상태
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Laurence

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is good but the property is dated. Resort is an exaggeration. Rooms need renovation for the amount they cost. Staff were friendly, but untrained and ineffective. Took way too long to check in and check out at the office even though there were 5 people behind the counter.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Charlie

2023년 8월에 2박 숙박함

4/10 - 별로예요

Anne

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff but poor place
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Jeffrey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2 out of 5 y’all
Cleanliness is #1 for me, towels looked like they weren’t washed only folded and placed back for next visitors, Safety door in room 206 has huge gaps at the bottom looks like anything can come inside. Room floor was gritty with sand or dirt. No one answers the phone I’ve called well over 20 times to front desk.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

2023년 8월에 1박 숙박함

8/10 - 좋아요

Shanna

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It has an amazing pool and great access to a nice beach on the property.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Thanh Truc

좋아요: 청결 상태, 직원 및 서비스
Great customer service. Property is old. Room is ok. Beach is nice. Parking is great!
2023년 7월에 1박 숙박함

4/10 - 별로예요

Timothy

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very disappointed overall. Personnel were friendly although property is going downhill and no hotel services at all. Does not even have an ice machine. Beachside Bar & Grill was good and a credit to the site. Pool was also nice.
2023년 7월에 5박 숙박함

2/10 - 너무 별로예요

Tam

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was staying in the hotel area of the property The door locks did not installed properly, Very disappointing for what the room charge was for one night. I would not give it one star. Bath tub drain was rusted and there was mold around the tub enclosure. Water would not turn off so the tub faucet dripped all night. The sink did not drain properly. Curtains missing. Art Work missing. The freezer needed to be defrosted. No bedding for the pull out sofa bed
2023년 7월에 2박 숙박함