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에버그린 매너 앤드 스파 여행 후기

5 out of 5
에버그린 매너 앤드 스파
11 Murray Street, Stellenbosch, Western Cape

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 41개 이용 후기 중 16개" "
평점 8 - 좋아요. 41개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 9개" "
평점 4 - 별로예요. 41개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 0개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

10/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

BENEDITO F

2023년 10월에 1박 숙박함
답변 제공: Riel Meynhardt 님, 2023년 11월 2일
Dear Benedito FThank you very much for your feedback. We look forward to welcoming you back at Evergreen in future.Kind regardsRiel Meynhardt

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing quiet location near town and University
All of the staff were friendly and welcoming. Room spacious and clean with a complimentary carafe of sherry. We ate a lovely breakfast outside. A cold selection available inside and a hot breakfast could be ordered. A short walk to the Fat Butcher restaurant and the Botancial Gardens.
2023년 10월에 1박 숙박함
답변 제공: Riel Meynhardt 님, 2023년 11월 2일
Dear KatherineThank you very much for your feedback. I am very happy to hear that you enjoyed your stay and our very central location. We look forward to welcoming you back to Evergreen in future.Kind regardsRiel Meynhardt

10/10 - 훌륭해요

Nicholas

2023년 5월에 4박 숙박함

6/10 - 괜찮아요

Max

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Bon emplacement mais sejour mitige
Sejour mitige les consignes entre les agents d accueil ne sont pas transmises donc necessite de refaire le check in,le spa n est pas a la hauteur et la literie non plus.par contre tres bon emplacement tres central et tres bon petit dejeuner.vigilance ils voulaient nous refaire payer la chambre alors que nous avions deja regle via hotel.com
2022년 11월에 1박 숙박함
답변 제공: Riel Meynhardt - owner 님, 2022년 12월 23일
Cher MaxMerci beaucoup d'avoir partagé vos commentaires et d'avoir mentionné notre très bon petit déjeuner et notre emplacement merveilleux.Mes sincères excuses pour la mauvaise communication avec les documents d'enregistrement et le paiement. Vous avez été assisté par un nouveau membre de notre équipe, qui est devenu confus entre la manière dont les exigences de paiement sont indiquées par Hotels.com et une autre plateforme en ligne. Nous avons relevé ce problème et avons pris des mesures correctives en organisant plusieurs sessions de formation avec cette personne pour éviter qu'une telle situation ne se reproduise.Je ne sais pas si la literie n'était pas à votre goût, car nous utilisons des draps en percale de 400 fils et beaucoup de nos clients commentent le confort des lits et des draps.Notre établissement Spa n'est pas un Hydro ou Destination Spa au sens européen et nous ne prétendons pas l'être. Il propose une large gamme de soins de spa et de beauté comme un avantage supplémentaire pour nos clients.C'est notre passion chez Evergreen de rendre le séjour de chaque client agréable et nous sommes récompensés dans nos efforts par les nombreux qui reviennent encore et encore. Nous sommes vraiment désolés que vous n'ayez pas vécu cette expérience avec nous, mais espérons vous accueillir à nouveau à l'avenir pour offrir le séjour de qualité supérieure que nous avons l'habitude d'offrir à nos clients.

10/10 - 훌륭해요

Mira

2022년 10월에 1박 숙박함
답변 제공: Riel Meynhardt 님, 2022년 11월 2일
Dear MiraThank you very much for your feedback. We are so happy to see that you enjoyed your stay at Evergreen and we look forward to welcoming you back in future.Kind regardsRiel Meynhardt

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Riel Meynhardt 님, 2022년 3월 24일
Thank you very much for staying with us. We look forward to welcoming you back at Evergreen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how this house has been kept up, lovely details in the woodwork, etc. The breakfast was great. I felt at home, thank you Clayton and Barend!
2021년 6월에 11박 숙박함
답변 제공: Clayton 님, 2021년 7월 9일
Dear Mr. de Villiers, Thank you very much for your feedback. We are happy to hear that you appreciated the details in our woodwork and that you enjoyed your stay with us and the friendly and caring service that our team is so proud to offer. We look forward to welcoming you back at Evergreen Manor. Kind regards, Clayton Robyn

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Clayton 님, 2021년 6월 7일
Dear Kimberly, We are incredibly grateful that you took the time out to leave us a good rating. We hope to welcome you back in the near future. Warm regards, Clayton Robyn Revenue & Reservations Manager

8/10 - 좋아요

Randhir

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

PrakashChand 님, Orlando , Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
everything was very good. I was a little disappointed with the room rates at the Manor. somehow there was a confusion along the line and I paid US$ 334.00 for two nights, in my opinion it was a little overboard.
2018년 9월에 2박 숙박함
답변 제공: Evergreen Manor Team 님, 2018년 10월 18일
Dear Prakash, Thank you for taking the time to review our property. We are delighted to have accommodated you & happy that you enjoyed your stay. Our rates do vary, depending on how many guests stay in the room, and we hope that this did not negatively impact your family's time in Stellenbosch.

10/10 - 훌륭해요

camilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt hotell
Fantastiskt hotell. Fina rymliga rum, trevlig service och perfekt läge.
답변 제공: The Evergreen Team 님, 2018년 4월 3일
Thank you so much for your positive feedback. We are overjoyed that you were happy with your accommodation & trust that our prime location made it easier for you to explore our beautiful town.

10/10 - 훌륭해요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevlig och lugnt
Trevligt boende med trevlig personal. Bra frukost och 2 små pooler. Gångavstånd till många restauranger. Och nära till många vingårdar!
답변 제공: Evergreen Team 님, 2018년 3월 18일
Thank you for the great review, Elisabeth! We appreciate your positive feedback

10/10 - 훌륭해요

Harri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Kaikki muu loistavasti paitsi ilmastointilaite ei ollut ihan priima. Henkilökunta todella omistautunut työlleen.
2018년 2월에 7박 숙박함
답변 제공: Evergreen Team 님, 2018년 3월 18일
Thank you for your positive feedback!

6/10 - 괜찮아요

Roger

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Inte prisvärt.
Stellenbosch är fullt av turister och studenter. Fullt på restauranger och parkeringar. Välj en annan plats.
2018년 2월에 3박 숙박함
답변 제공: The Evergreen Team 님, 2018년 4월 3일
Thank you so much for taking the time to offer feedback on your stay. Stellenbosch is indeed student town & attracts many tourists due to the rich historical background. The town does however quiet down during the winter months, which may then offer you a more suitable experience.

4/10 - 별로예요

Jan

별로예요: 숙박 시설 상태 및 시설
Evergreen Manor - en stor besvikelse
Dåligt underhållet. Oproffsigt gjord inredning och ett vägguttag saknade plastskydd och alltså var rent farligt. Smutsiga väggar och fönster, fönsterluckor slog i vinden och gick inte att stänga. Fick be om saker som fattades. Skulle varit fyr-stjärnigt. Det kanske det har varit någon gång tidigare. Ser bättre ut på bild än i verkligheten. Besvikelse!
2018년 1월에 4박 숙박함

8/10 - 좋아요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: Evergreen Team 님, 2018년 1월 23일
Thank you for rating our guest house!

6/10 - 괜찮아요

john 님, Nairobi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice close to Stellenbosch university
Nice quiet and very clean with amazing staff ;I actually arrived very late due to freight issues but they understood and waited for me, funny enough for me there was an honesty bar in the small room ; wine , beers etc ; I had good times
2017년 12월에 2박 숙박함
답변 제공: The Evergreen Team 님, 2017년 12월 12일
Dear John, We are glad that you enjoyed your stay and appreciate our location. We look forward to welcoming you back & promise to keep your mini-bar stocked. Kindest regards, The Evergreen Team

8/10 - 좋아요

Gaetan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
Thank you for rating our property. We hope to welcome you back soon. Kindest regards, The Evergreen Team

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

8/10 - 좋아요

Willem Johannes

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
clean an conveniebt hotel,near University
Very nice stay and walking distance to University

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
This was a BnB. The room was spacious and the bed comfortable. Everything was clean and well maintained. The breakfast was delicious. There is no staff on at night, but you have keys to come and go, and felt very safe. There was a discrepancy with how many nights I was staying. I originally was staying 2 nights and then changed it to one night via Expedia per the change policy of the hotel. This seems it was communicated to the hotel, but the manager didn't give me any issues. She was clearly confused, but she didn't give me a hard time about it and took it up with Expedia.

8/10 - 좋아요

per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dringend renovierungsbedürftiges Haus
Der Empfang war freundlich und - was sehr positiv war - der Check-In weit vor der offiziellen Zeit möglich. Es ändert aber nichts an der Tatsache, wonach das Haus einer dringenden und allgemeinen Renovierung bedarf.

8/10 - 좋아요

Not Provided 님, 91640 Briis sous Forges

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Étape sympathique dans un lieu chargé d'histoire
Accueil professionnel et chaleureux avec informations locales.

8/10 - 좋아요

Andrew 님, Fourways

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very nice... Some parts of the hotel a bit worn around the edges, could use a bit of tlc, but very friendly, helpful staff... Barend and sarita were great, very friendly and accommodating...

4/10 - 별로예요

Johannes 님, Bennekom

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Veel bla bla, weinig wol
Dit hotel was voor ons de enige grote tegenvaller in Zuid Afrika. Veel bla bla weinig wol. Manor en Spa.. jaja.... Welke Spa? twee hele kleine zwembadjes waarvan 1 vuil? Eerst weggestopt in een kamer naast de garage met "gezellig" uitzicht op de geparkeerde auto's en busje. Na beklag naar een andere kamer, waarbij de mannelijke hulp (concierge?) ons nog wist te melden dat een kamer met twee single bedden wel duurder was dan 1 met een tweepersoonsbed (????) . Het ontbijt was beperkt en de ruimte toe aan een opknapbeurt. Een late check out ( 5 uur later ivm late vlucht) was mogelijk tegen een tarief dat hoger lag dan het reguliere voldaagse tarief. Al met al, graag geld vangen, weinig passie met de gasten. Onderhoud aan het hotel is wisselend. Voor dat geld zijn er betere opties die ook nog meer centraal liggen. Jammer

10/10 - 훌륭해요

JOHANNES 님, Veghel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keurig B&B met goede service
Keurig B&B, goede kamers, veel TV/Film kanalen met grote TV. Fijne ligstoelen bij klein zwembadje, op loopafstand van centrum. Goed ontbijt, met lekkere mogelijkheden met omelet/groenten.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location, friendly staff.
Very nice. Great location. Very friendly manager and helpful staff. More like a 4 than 5 star but good value for money.

6/10 - 괜찮아요

Lucas 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok hotel just off the center
5 minutes walk from centre. Nice setvice but a guesthouse really even though pictures gives you more of a hotel feel to it. Nice people. Badly insulated so cold at winter

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mukava ja rauhallinen
Mukava palvelu ja rauhallinen ympäristö kävelymatkan päässä keskustasta

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay
Nice clean hotel in old Stellenbosch style with great service and in walking distance to the restaurants and shops

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Ok, if you're a traveling student -
Pretty run of the mill. Moldy bathroom, bit disrepair, ok food, leaky door, etc. Nice enough staff but definitely not on my top 10 or hospitality. Old place and looks like it. I wouldn't mind a bit... but the price is such that it felt out of balance.

10/10 - 훌륭해요

cora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely place decorated with antique furniture. lovely atmosphere. would love to return.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel and service -- highly recommended.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice but too English
Hotel is lovely from outside, rooms are huge and air-conditioned. There is a lovely bathtub in the room - the only problem that smelly gas comes out from the drain. We have to block it with the plug for smell to vanish. Second nonsense is an old British sink with two faucets and a plug - it may be fun for Brits but annoyance for the rest of the world travelers. Third thing is typical for all colonial houses - slamming doors and squeaky floors. It is hardly possible to sleep if people in the room above are up.