Verified review
6/10 Okay
Jessica
Mar 4, 2019
Liked: Cleanliness, staff & service, room comfort
So-so
Everyone who worked there was very friendly and helpful. Really great staff. The outside/property area is very beautiful as well. I just don't think the place is worth the price, and I can't understand why they would advertise this as a 5 star property. The rooms look like they are from the 80s or 90s - decorations are just very, very outdated and the room just smelled old (but it was clean). The bathrooms are very outdated - not even close to a 5 star property. They also charge for bottles of water. At a 5 star property you should at least give 2 bottles of water included per day. There was also no wifi in the area with the rooms (again, shouldn't be labeled as 5 star) and even when we were in the main house area the wifi wasn't working well enough to look things up in our email. To be completely honest the price should have been about 1/3 of what we paid for how it is now. If they renovated the rooms to be more in like to 2019, and they added basic amenities like Wifi, they could potentially justify charging more than about 1/3 of what we paid.
Stayed 3 nights in Feb 2019