테라스/파티오

프레지던트 호텔 여행 후기

4 out of 5
프레지던트 호텔
4 Alexander Road, Bantry Bay, Cape Town, Western Cape

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 580개 이용 후기 중 283개" "
평점 8 - 좋아요. 580개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 580개 이용 후기 중 55개" "
평점 4 - 별로예요. 580개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 580개 이용 후기 중 26개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sungwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying in President Hotel
Because I needed to leave early in the morning, I didn't need to have a breakfast. But I made a reservation of accommodation with breakfast. Luckily, the staff understood my condition, and prepared the meal box instead of eating in the restaurant. I appreciate the understanding and preparation of my meal. Thank you.
2021년 10월에 1박 숙박함
답변 제공: Desmond 님, 2021년 11월 5일
Dear Sungwon Thanks for taking the time to post this review and your valued feedback. My team and I are delighted that we could make every moment matter for you and trust this will ensure your speedy return. Best Regards Desmond GM

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room, spotlessly clean. Within walking distance to local shops and restaurants. Easy drive to V&A Waterfront. All staff were extremely polite and courteous.
2024년 4월에 3박 숙박함
답변 제공: Nikki Vardan 님, 2024년 4월 16일
Dear Rebecca,Thank you for leaving such a positive review of your recent stay at our hotel.We're delighted to hear that you enjoyed your spacious and spotless room.It's fantastic that you found the location convenient, with local shops and restaurants within walking distance and an easy drive to the V&A Waterfront. This location truly offers the best of both worlds!We appreciate your kind words about our staff. We take pride in providing excellent service, and it's always rewarding to know that our team's politeness and courtesy made your stay even more enjoyable.Thank you again for choosing our hotel. We hope to welcome you back soon!RegardsNikki VardanDirector of Operations

8/10 - 좋아요

Julia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Nikki Vardan 님, 2024년 4월 8일
Dear JuliaThank you for making the time to leave a positive overall review of The President Hotel.We appreciate and value your feedback.We look forward to welcoming you back sometime soon.RegardsNikki VardanDirector of Operations

8/10 - 좋아요

Hilary

가족 여행
좋아요: 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함
답변 제공: Nikki Vardan 님, 2024년 4월 4일
Dear HilaryThank you for your positive review of the President Hotel.We look forward to welcoming you back!RegardsNikki VardanDirector of Operations

10/10 - 훌륭해요

stephen

연인과의 여행
Clean,affordable, pleasant staff
2024년 3월에 2박 숙박함
답변 제공: Nikki Vardan 님, 2024년 4월 2일
Dear StephenThank you for making the time to review the President Hotel, we are so appreciative of your five star review.We value all the positive comments on the cleanliness, friendly staff and overall value for money.We look forward to your return visit!RegardsNikki VardanDirector Of Operations

10/10 - 훌륭해요

MICHELLE

2024년 3월에 5박 숙박함
답변 제공: Nikki Vardan 님, 2024년 4월 8일
Dear MichelleWe are thrilled to receive your five star review of The President!Thank you for taking the time to share you wonderful experience and we look forward to welcoming you back some time soon!RegardsNikki VardanDirector of Operations

10/10 - 훌륭해요

Thembelani

좋아요: 편의 시설/서비스
Staff very friendly
2024년 3월에 2박 숙박함
답변 제공: President Team 님, 2024년 3월 17일
Dear ThembelaniThank you for writing such a great review about your recent stay with us. We are delighted to know that we exceeded your expectations and that we made your stay so memorable. We look forward to welcoming you back again soon. Best Regards,

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was not informed that the cost of my room only allowed a grounf floor or lower with no view. There was minimal hot water for showering.
2024년 2월에 2박 숙박함
답변 제공: President Team 님, 2024년 2월 28일
Dear JeffreyThank you for taking the time writing this review after your recent stay with us.Your feedback is valued and will be shared with the team! Please note that your rate does not determine the floor allocation but rather the room type. When booking again, make sure to select the room based on your featured desires. If there are special preferences please make notes during your booking and we will do our best to accommodate. We are pleased to know you enjoyed your stay and hope you return soon!Kind regards,The President Team

10/10 - 훌륭해요

Mehrdad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel, definitely 4 star and possibly 5star. Superclean and well-maintained. We stayed in the Signature Ocean Suite with Balcony (bedroom with separate kitchen/sitting room and balcony overlooking the pool and ocean) which was very nice (although balcony is small, standing room only, maybe squeeze two chairs in). Great staff, great reception area with 2 decked balconies and seating, great to sit with a drink and enjoy views of the ocean. The bar & pool area, restaurant are very nice, again overlooking the ocean. Great breakfast, good wifi (passworded), area around hotel is scenic, safe, very nice walks along the ocean and cliff-side road towards Camps Bay. Hotel offers free shuttle to V&A waterfront, and Camps Bay-very useful. Also, the red Citytour bus has a stop outside the hotel- really good value tourist bus around Cape Town, great commentary, very informative. The hotel can also arrange activities such as daytrips to Cape point, Stellenbosch, shark dives, penguin colony. Nearby Regent Road has a selection of shops, supermarkets, bars and restaurants. Taxi is about 30 minutes from Airport. Uber works in South Africa, and much cheaper than UK, so journey from airport to Hotel is cheap. Airport taxis are more expensive (about 500 rand). Overall highly recommended hotel!
2024년 1월에 5박 숙박함
답변 제공: President Team 님, 2024년 1월 31일
Dear MehrdadThank you for your great review. We are very pleased to hear that you had a such a good time with us. We take a lot of pride in our work and in ensuring our guests are well looked after. Please do come back again soon. Kind regards,

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean & professional looking and all staff were very friendly. Facilities were generally top notch and the rooms were of a generous size, very clean and bed was a dream to sleep in. Breakfast buffet was great, however when eating outside you have to be very vigilant as there are birds constantly swooping around trying to steal bits of food from your plate, the hotel needs to work on that. Lastly, gym could have been bigger with a bit more equipment. Also I would just highlight the hotel felt more built for families and couples perhaps. Overall a pleasant stay.
2024년 1월에 6박 숙박함
답변 제공: President Team 님, 2024년 1월 31일
Dear FredThank you for this wonderful review. We are super pleased to hear that you had such a good stay. We do our very best to ensure our guests are well looked after. Please do come back soon again. Kind regards,

10/10 - 훌륭해요

Gerd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr nette,Mitarbeiter und sehr, sauber
2024년 1월에 8박 숙박함
답변 제공: President Team 님, 2024년 1월 31일
Lieber GerdVielen Dank für diese wundervolle Bewertung. Wir hoffen natürlich, dass Sie bald wiederkommen. Kommen Sie und genießen Sie die herrliche Sonne.Mit freundlichen Grüße,

10/10 - 훌륭해요

Sigma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was family friendly
2024년 1월에 2박 숙박함
답변 제공: President Team 님, 2024년 1월 31일
Dear SigmaThank you for this wonderful score. We certainly love hosting families and ensuring memorable stays. This is why we do what we do. Please come back soon again. Kind regards,

10/10 - 훌륭해요

Michael 님, Lake Worth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding - An expat from Cape Town now living in Florida (23 years)
2023년 12월에 1박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear MichaelThank you so much for this great review. We are doing our best to ensure we enhance our guest experiences. We have even more plans for 2024. We look forward to welcome you back. Warm Regards, President Team

10/10 - 훌륭해요

John

2023년 12월에 5박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear JohnThank you for your great rating. We look forward to welcoming you back. Kind regards, President Team

8/10 - 좋아요

Proscovia

2023년 12월에 2박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear ProscoviaWe are pleased to see that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm regards, President Team

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lecke weekend away with the live of my live
2023년 12월에 1박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear AlbertThank you so much for this great rating. We look forward to having you back soon again. Warm regards, President Team

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear KarenThank you for this great review. We look forward to having you back soon again. Warm regards,President Team

8/10 - 좋아요

Magnus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Altogether a pleasant stay. However, it would be good if guests are allocated slots for breakfast as there are not enough room for all
2023년 10월에 2박 숙박함
답변 제공: President Team 님, 2024년 1월 4일
Dear MagnusThank you for the good review and we are pleased you had a good stay. Yes, the breakfast room can get a bit busy at times. We can certainly review the slots, we did in the past experience that guests do not always keep to their booked times. Some like to sleep in. As we are a hotel wanting guests to enjoy their time with us we do our best to work around your experience and not be too restrictive on policies. We always advise for early risers to come early then avoid the rush. We look forward to having you back soon again. Warm regards, President Team

8/10 - 좋아요

J

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful visit
Great staff. Great location. Restaurants everywhere . Great area to walk the seashore .
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 편의 시설/서비스
We’ve stayed at the President several times. It never disappoints- the rooms are nice, the location excellent, the staff warm and helpful and the breakfast is terrific. The perfect hotel for a stay in Cape Town
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Dorothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice hotel and an excellent atmosphere. I will return next year
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Notre séjour a été parfait au President hôtel. L’établissement est soigné et le personnel très sympathique et efficace.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

D J

출장 여행
좋아요: 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Cape Town Hotel Choice!
Very comfortable accommodations with a most comfortable bed. The room had a balcony with an ocean view that allowed for viewing both sunrise and sunsets. The hotel staff was very friendly and interactive as well as stellar in meeting our various needs…from restaurants, directions and arriving/departing needs. We will be back!
2023년 7월에 2박 숙박함

8/10 - 좋아요

Petrus

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not what it was.
Wanted to treat my partner to a night away. It disappointed that the room not as advertised. The TV channels didn’t display correctly, there were no facial tissues (the box was empty). The toasters at breakfast did not work.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Chaohui

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Linda Lorraine

단체 여행
별로예요: 숙박 시설 상태 및 시설
First night was excellent in regard to room allocated. Second night had to move room to be given one overlooking back street and windows of other properties able to see in my room so curtains kept shut. 2 rooms were included in the reservation. Due to bed mattress sagging it was necessary to remove bedding and sleep on the floor. Overheard other people complaining of their mattress among other things. Following a chicken meal in the restaurant I was then vomiting throughout the first night. Breakfast had to wait for available tables and apart from omelette every thing was cold. Felt treated excellent on arrival but then discarded once you paid. Memories I held of that hotel are now ruined.
2023년 6월에 1박 숙박함
답변 제공: Bronwyn 님, 2023년 7월 12일
Dear Linda LorraineThank you for your review and for choosing to stay with us at the President Hotel. We are saddened to hear that we no longer live up to your expectations and apologise for the challenges that you experienced with your mattress and breakfast.This is not at all how we wish our guests to feel and it is disappointing that you did not have a true Presidential experience during this stay. Thanks for taking the time to bring this to our attention and we will use the feedback to help us improve and to ensure that this won't happen again.Kind regards,BronwynGuest Experience Manager

10/10 - 훌륭해요

roseliene

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Abbas

2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great and the staff was so helpful and lovely! Can't recommend this place enough!
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

Martin Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent facility with best in class service.
2023년 5월에 7박 숙박함

8/10 - 좋아요

GD

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredibly friendly staff. Excellent service. Very clean
2023년 5월에 10박 숙박함

10/10 - 훌륭해요

Nozipho

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Andy

2023년 5월에 1박 숙박함

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all very friendly and helpful. Buffet breakfast excellent with multiple choices and fresh fruit .Breakfast staff (including hostess) exceptionally accommodating and efficient. Showers took a long time to get hot water, and then difficult to adjust temperature. Porters-both day and night very helpful and friendly. Staff made staying there a pleasure. Would definitely return
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Ramon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Desmond 님, 2023년 5월 3일
Dear Traveler,Thank you for taking the time to rate the hotel! Lovely to see you enjoyed your time with us. Looking forward to your next visit. Best Regards Desmond GM

8/10 - 좋아요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in Cape Town.
2023년 4월에 2박 숙박함
답변 제공: Desmond 님, 2023년 4월 12일
Dear Ann,Thank you for taking the time to rate the hotel! Lovely to see you enjoyed your time with us. Looking forward to your next visit. Best Regards Desmond GM

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staycation
The staff were amazing! Sima who delivered our food to our room and Chae the kids club teacher
2023년 4월에 3박 숙박함
답변 제공: Desmond 님, 2023년 4월 11일
Dear Christina,Thank you for writing a review about your stay with us.Exceeding guest expectations is what we are set out to do.I am so delighted to know that you had such a great time while staying with us, I wish you could have stayed a little bit longer. Be assured I have already congratulated the staff on making your stay such a memorable one.Looking forward to hosting you again soon.Best regards Desmond GM

8/10 - 좋아요

Michael John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 6박 숙박함
답변 제공: Desmond 님, 2023년 4월 11일
Dear Michael,Thank you for taking the time to rate the hotel! Lovely to see you enjoyed your time with us. Looking forward to your next visit. Best Regards Desmond GM

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with friendly and helpful staff
2023년 3월에 5박 숙박함
답변 제공: Desmond 님, 2023년 4월 4일
Dear Andrew,Thanks for taking the time to post this review and your valued feedback. My team and I are delighted that we could make every moment matter for you and trust this will ensure your speedy return. Best Regards Desmond GM

10/10 - 훌륭해요

Jasmin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel in one of the best locations. We enjoyed everything, from the amazing view, to great stuff, good food & drinks, etc. I would highly recommend this hotel and hopefully, we will be back.
2023년 3월에 6박 숙박함
답변 제공: Desmond 님, 2023년 4월 4일
Dear Jasmin,Thank you for taking the time to post this review and your great comments. My team and I are delighted that you enjoyed your stay here with us and look forward to your next visit and may it be soon. Kind regards DesmondGM

6/10 - 괜찮아요

Rajendran

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Desmond 님, 2023년 3월 16일
Dear Rajendran,Thank you for taking the time to rate the hotel! Lovely to see you enjoyed your time with us. Looking forward to your next visit. Best Regards Desmond GM

4/10 - 별로예요

Bruno

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Never again!
Having traveled from Canada with my infant on our first visit to Cape Town, we had very high expectations for our stay at this hotel. We stayed for 8 days here and I am beyond disappointed with my selection. With load sheddding, i was unable to want up a bottle for my infant. I was told by front desk to call room service for warm milk to which I was billed R12 each time. I was offered a drink and champagne for our arrival (honeymoon), neither was received. No special add ons were provided for our honeymoon stay. The icing on this disappointing stay was my family and I fell ill was a gastric bug (seeing as though the only food we consumed was at the hotel). A few other guests we met complained about the same illness but there was no empathy or check in made on us. For the amount of money I spent here and lenght of duration, I am beyond dissatisfied with the level of service shown to my family and I
2022년 12월에 8박 숙박함
답변 제공: Desmond 님, 2023년 3월 15일
Dear Bruno,Thank you for choosing to use the President Hotel as your place of home whilst visiting our city. I have read your review and must admit it saddened me. Please be assured that it is not the standard in which we pride ourselves, and I am sure what you are accustomed to. Your comments have therefore been distributed to the entire team here and will be addressed accordingly and measures are being put into place to ensure that we lift the bar once more. We are constantly aiming to ensure that our guests experience the very finest service and standards at the President Hotel and with this in mind please accept my sincere apologies on behalf of my team and I.Kind regardsDesmondGM

8/10 - 좋아요

Hilton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was great, facilities and location were excellent. My only negative is that the rooms are dated and we expected better quality and more modern.
2023년 2월에 2박 숙박함
답변 제공: Desmond 님, 2023년 3월 15일
Dear Hilton,Thank you for taking the time to write this review. Thank you for your valued comments and constructive feedback. My team and I appreciate these and will make sure we implement your suggestions where possible. My team and I are delighted that you enjoyed your stay here with us and look forward to your next visit and may it be soon. Kind regards DesmondGM

8/10 - 좋아요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, comfortable and clean room. Facilities inadequate for volume of guests. Friendly and attentive staff.
2023년 2월에 5박 숙박함
답변 제공: Desmond 님, 2023년 3월 15일
Dear Desmond,Thank you for taking the time to post this review and the feedback provided. I have read your review and have noted the glitches you experienced whilst being here. These have been shared with my team to address where needed. I trust that the rest of your stay was good and hope to see you back here soon again. Kind regardsDesmondGM