Search Hotels in Western Cape

"Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service."

"Fresh and good health selection. Room was clean ,a few stained towels. Given a dodgy ironing board. No gowns or slippers in the rooms had to be requested. Room near the parki area so alot of movemen until late.. maybe sound proof abit. "

"Loved the location, appreciated the friendliness and helpfulness of the staff, excellent team spirit, the chef went out of his way to ensure that I was well fed, top class service with a smile. Very grateful to Sedeeka for her patience and knowledge of things to do and places to go. and all at front desk for making my first experience in SA most enjoyable . I would have scored 5* but for the absence of a swimming pool ."

"Thanks. Lovely hotel"

"Did not have breakfast at the venue "

"Clean room, kind staff"

"The staff was great. Food was top notch. Great cleaning staff"

"The shining star of this wonderful hotel is the staff. Everyone from the doorman, the front desk staff, the chefs and the waiters, the room attendants to the maintenance staff were extremely friendly with big smiles and greeted us whenever we crossed their paths. A few staff that stood out were Restaurant Manager Roxane, kitchen staff Danielle and waitresses Faith and Asheda. The location was perfect and only steps from the heartbeat of the V&A Waterfront. The breakfast selection was excellent. The pool area and pool were lovely. Our room was a nice size with a big shower and comfortable beds. We highly recommend this wonderful property and when we return, we most definitely will stay here again."

"The staff was the absolute best. They were so nice and always ready to help if needed. The restaurant downstairs was a 10/10. We fell in love with the waiters and waitresses."