야외 수영장
예약 가능 여부 확인

프로테아 호텔 바이 메리어트 도르프샤위스 & 스파 스텔렌보스 여행 후기

4 out of 5
프로테아 호텔 바이 메리어트 도르프샤위스 & 스파 스텔렌보스
22 Dorp Street, Stellenbosch, Western Cape

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 54개 이용 후기 중 19개" "
평점 8 - 좋아요. 54개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 54개 이용 후기 중 10개" "
평점 4 - 별로예요. 54개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 54개 이용 후기 중 1개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Tai Jin 님, Seiul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good!!
It was so nice!!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet with helpful friendly staff
2024년 2월에 2박 숙박함

8/10 - 좋아요

MASALA

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Marie

2023년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly disappointing
The rooms are old, tired, badly designed and out of date. There were fishmoths in the bed. The spa services and sauna were out of service and the pool was not heated as advertised. There was no service by the pool and the hotel has no contingency to cope with the regular planned power outages that have been a part of love in South Africa for 14 years now. We couldn't even have toast with breakfast. You can find far better accommodation in Stellenbosch for much much cheaper.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Quinten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff and good value
Brilliant and very helpful staff following the disaster at another Stellenbosch Hotel
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Greg

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함

6/10 - 괜찮아요

A

단체 여행
좋아요: 직원 및 서비스
A noisy hotel
It is noisy where ever you sleep in this hotel as it is next to 2 main roads. The traffic starts as early as 5am. The breakfast is also not up to standard as it used to be. The beds are however very comfortable and the rooms are good sizes.
2020년 3월에 1박 숙박함

8/10 - 좋아요

SATraveller 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a nice stay here. My only complaint was that the shower in my room didn’t drain properly. The shower floor also didn’t feel or look recently clean. The room and bed were great.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2020년 2월에 1박 숙박함

4/10 - 별로예요

Petrus Johannes

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Disappointing Hotel Stay
The service was good and the staff seemed quite accommodating. The quality of the rooms were definitely below expected standard for a 4 star establishment. The mattress in particular was a disappointment as one could both hear and feel the mattress springs when on the bed. The room was very dusty, had no safe or luggage rack. The towels were ragged and of low thread count. As the previous two knights I stayed at a four star hotel and where the experience of quality was superb in comparison. Parking was also an issue. The bays were to small. The breakfast buffet was also below standard unfortunately. Items on the buffet were mis labeled and the majority of items had no label. Although the staff were great, I will surely not recommend this hotel.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovely (including The Chef) but the property was run down (several items in the loft did not work) and levels of cleaning nit great. We were woken each day by staff walking past our windows and talking loudly.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent for the price
Service was amazing, room was ok, nothing to write home about.
2019년 6월에 1박 숙박함

8/10 - 좋아요

Dion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함

8/10 - 좋아요

eric

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Le charme de l ancien
L hôtel est un peu vétuste . Cela a du charme . La décoration est à l ancienne , rustique . Mais la literie et salle de beuverie sont à refaire tout en conservant la personnalité . Sourire , service et accueil parfait ! Petit déjeuner impeccable et copieux !
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
Lovely stay for a quick one night stop-over, wish I could have stayed an extra day.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Top Team, älteres Hotel
Das Hotel ist deutlich in die Jahre gekommen und könnte auf den neuesten Stand gebracht werden. Dafür ist das Personal super bemüht und hilfsbereit.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함

6/10 - 괜찮아요

Volodymyr

좋아요: 객실의 편안함
New year in Cape Town
Overall acceptable hotel with nice lobby, welcoming staff. Relatively good area. Unfortunately there were some issues, which spoil the impression. 1 Breakfast - fine, what I didn't like, once I asked on the 1 st of January to take some fruits to the room, since my daughter was still sleeping after New Year's Eve and could not wake up for breakfast they say there are strict rules not to take out anything. Just fine, but the rules should be strict at all points, next day we were checking out earlier, 6-30 am went for breakfast and it was not ready yet, even though they declared it starts at this time. So our departure was delayed due to late breakfast. Another point - water in the bathroom. Extremely difficult to adjust, either too hot or too cold. Otherwise OK. Reception staff is really helpful and smiling.
2018년 12월에 4박 숙박함

8/10 - 좋아요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel
i was only here for 1 night, but enjoyed the hotels facilities. it was a 10 minute walk to the center, and it was safe to walk at night. private parking.
2018년 11월에 1박 숙박함

8/10 - 좋아요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kein Internet
Alled war gut. Service, Essen etc bis aufs Internet. Mehrere Personen konnten sich über Tage nicht ins WIFI Netzwerk einloggen. Wenn man auf das Wifi angewiesen ist, Hände weg von diesem Hotel.
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

Charles

Overpriced
Hotel was rather dated but comfortable . Average service . Had to pay for wifi after free usage lasted about 5 minutes . For 115 pounds it was vastly overpriced for what is available in the area for half the price .
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Sivsankar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함

8/10 - 좋아요

Jim 님, Tucson, AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very good except the traffic noise on Friday and Saturday nights. The motorcycle noise went on until early morning and was very loud and annoying. The staff was outstanding and incredibly nice, helpful and welcoming. The breakfasts were very good too.
2018년 9월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
unsatisfactory experience
Would not recommend under any circumstance. Upstairs "suite" looked like a recently repurposed attic that was dirty and not accommodating. Checked-in with three guests in the afternoon and was called around 8pm with the manager stating they would be charging us for another room if we stayed bc of our three person party. Went downstairs to discuss further and the manager was rude - not only to the several other customers also in the lobby complaining about their experience and the general lack of service, but also demeaning and belittling her own staff in an attempt to save face. We ended up booking 2 rooms at a nearby estate for nearly half the price that was far superior.
2018년 8월에 1박 숙박함
답변 제공: Gerty 님, 2018년 8월 25일
Dear Anonymous Thank you so much for your feedback. Can you urgently forward me your details or contact me directly to discuss your review. Kind Regards Gerty Munro General Manager

6/10 - 괜찮아요

실제 이용하신 고객

The hotel has a mix of rooms- some modern and comfortable and others outdated and in need of serious upgrades. The staff were very accommodatingoni though and did offer a free room upgrade and dinner to make up for the disappointing room(s) that I had initially been allocated. The aircon in the room didn't work properly, and the room servicing was not great.
2018년 5월에 5박 숙박함

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic! Great service
2018년 5월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place easy walk to centre of Stellenbosch
The duplex rooms are very nice, only issues are that the internet is metered and there is quite a bit of road noise.

10/10 - 훌륭해요

shelagh 님, San Francisci, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to lots of restaurants that can be walked ti
My daughter and I cane from California for my nephews wedding. When we initially booked the hotel it was for 3 days. We loved the hotel so much we ended up staying 2 more days. The rooms are big( I had a deluxe) with a huge bedroom loft upstairs. 2 bathrooms, plenty of space. The best part of our stay was the staff! They are all amazing. Nothing was too much and never a bad mood or look. They really are what I believe made our stay wonderful!! P.s. internet is not good... only complaint!!
2018년 3월에 3박 숙박함
답변 제공: Nuraan 님, 2018년 6월 1일
Good day Thank you so much for writing a review regarding your recent stay at Protea Hotel by Marriott Dorpshuis & Spa. We are delighted to read that you enjoyed your stay with us and look forward to welcome you back home whenever your travels brings you back to Stellenbosch.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the staff were great! Very charming room. Will become our favorite go to hotel when in Stellenbosch.
2018년 1월에 3박 숙박함
답변 제공: Trudy Munro Roberts 님, 2018년 3월 27일
Thank you so much for your positive feedback and thank for choosing Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa as your preferred hotel for Stellenbosch visits. We look forward to welcome you back!

10/10 - 훌륭해요

Natasja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Skulle vara romantiskt
Väldigt kallt rum och det fanns ingen lösning på detta trots att vi påpekade detta. Var även ingen luftkonditionering i badrummet vilket kommer att ge mögel.
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
Professional, friendly, and efficient
2017년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ruheoase am Rande von Stellenbosch
Riesige Zimmer und sehr freundliches Personal.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable old hotel in a good position
Nice old hotel, I had a duplex room and it was very good, although the road was busy I could not hear the traffic and I was there for business and interviewing in the room was very good as the downstairs lounge provided a good atmosphere. Dorp Street has a number of good restaurants, bars and shops, you can safely walk into the middle of town in 15 minutes or so.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Redelijk hotel, te duur voor matige kwaliteit
Matig hotel, verouderd, ligging is goed, service matig , sauna meer gesloten dan open, zwembad is een badkuip, spa zaterdag en zondag totaal dicht. Late check out niet mogelijk of voor volledige dag kamer prijs extra, ontbijt redelijk. Kortom of prijs fors omlaag of kwaliteit fors ophoog. Dit is te matig

8/10 - 좋아요

Riaaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stopover in Stellenbosch
On arrival we were given a great welcome by Samuel, who couldn't do enough for us - helping to park the car, carrying luggage, explaining about our room and the hotel. The hotel is well located, central to the town etc. Our only complaint was we found the double bed to be, for us, on the small side.

10/10 - 훌륭해요

Leon 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Dorpshuis
It was a really pleasant visit, with friendly staff The hotel is walking distance from the middedorp area, with loads of galleries, bars and restaurants. I will highly recommend a stay there.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Andre 님, Cape Town

좋아요: 직원 및 서비스
Noisy Location
This Hotel is situated on a very busy corner of Dorp Street and the R44 Main Road from Somerset West. Although it's centrally situated in Stellenbosch the traffic noise penetrates most of the rooms. I have requested a quiet room at the time of booking on the advise from other travellers on websites, not realising that it doesn't really exist. The room was very spacious with the bedroom above the sitting room. The bathroom has half walls and is therefore not very private. The parking space for vehicles in front of the hotel is very limited and works on a first come first served basis. We had to park at the back of the Hotel underneath the building and it is very difficult to get a car in down a ramp and through a narrow entrance. The breakfast was adequate and is what you expect from a 3* Hotel.

10/10 - 훌륭해요

Cheryl 님, Hillcrest, Durban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay in Stellies
The double bed is too small. You should look at getting at least queen size. Otherwise our stay was very pleasant

6/10 - 괜찮아요

Duncan 님, Johannesburg

좋아요: 직원 및 서비스
ok
Hotel was ok. Not the best but not the worst.

10/10 - 훌륭해요

lee 님, miami, fl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. The staff was accommodating and the room was lovely.

6/10 - 괜찮아요

Peter 님, South Africa

좋아요: 청결 상태
Hotel was nice - room 4 where I stayed was between the road and the common dinning room so it was rather noisy. Other than that a nice little hotel