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서던 선 케이프 선 여행 후기

4 out of 5
서던 선 케이프 선
23 Strand Street, Cape Town, Western Cape

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 117개 이용 후기 중 62개" "
평점 8 - 좋아요. 117개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 117개 이용 후기 중 13개" "
평점 4 - 별로예요. 117개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 117개 이용 후기 중 1개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
객실키가 문제인점 제외 대체로 좋았음
2018년 1월에 4박 숙박함

10/10 - 훌륭해요

Allison

단체 여행
We received excellent service highly recommend
2024년 3월에 1박 숙박함
답변 제공: Rogers 님, 2024년 3월 13일
Dear AllisonThank you for taking time to provide us with such a wonderful feedback relating to your recent stay at our hotel, Southern Sun Cape Sun.We highly appreciate your business and positive comments.Looking forward to welcoming you back in the near future.Kind regards

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is about 20 mins from CPT. It's downtown so it's walkable although not recommended for women to walk alone at night. It was about 10 minutes from Waterfront. The hotel is excellent 5 stars. The free breakfast is very hearty -- hard to believe it's free! The staff was wonderful and I loved the ambiance!
2024년 2월에 1박 숙박함
답변 제공: Rogers 님, 2024년 2월 29일
Good dayThank you so much for taking time to complete our online survey for Southern Sun Cape Sun.We highly appreciate your positive feedback and look forward to welcoming you back in the near future.Kind regards

10/10 - 훌륭해요

Grace 님, Pensacola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helped us find local tours in Cape Town
2024년 2월에 2박 숙박함
답변 제공: Rogers 님, 2024년 2월 20일
Dear GraceThank you so much for taking time to complete our online survey for Southern Sun Cape Sun.We highly appreciate your positive feedback relating to your experience with our friendly staff recently. wWe look forward to welcoming you back in the near future.Kind regards

8/10 - 좋아요

Nomonde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Rogers 님, 2024년 2월 20일
Dear NomondeThank you for your feedback relating to your recent stay with us. We look forward to welcoming you back in the near future.Kind regards

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: Rogers 님, 2023년 12월 29일
Good dayThank you so much for taking time to complete this survey for Southern Sun Cape Sun.We look forward to welcoming you back in the near future.Kind regards

8/10 - 좋아요

Oliver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our one-week stay at the hotel. The staff was amazing! A key misgiving was lack of a positive response when we requested for shuttle service to pick us up on arrival from the airport.
2023년 12월에 7박 숙박함
답변 제공: Rogers 님, 2023년 12월 11일
Dear OliverThank you so much for taking time to provide feedback relating to your recent experience at Southern Sun Cape Sun. I'm grateful to hear that our staff was amazing.Please accept my sincere apologies for the lack of a positive response when you requested for shuttle service to pick you up from the airport, this will be addressed with the relevant department for future.We look forward to welcoming you back in the near future.Kind regards

10/10 - 훌륭해요

Chandru

2023년 11월에 1박 숙박함
답변 제공: Rogers 님, 2023년 12월 11일
Good day Thank you so much for taking time to complete our online review for Southern Sun Cape Sun.We look forward to welcoming you back in a not-so-distant future.Kind regards

8/10 - 좋아요

Fabio Akira

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good accommodation option, few areas to improve
Conveniently located at walking distance to the convention center, great view of the Table Mountain from my room (high floor). 6 lifts never let you wait more than a minute or so. There are areas that my experience could have been better, such as a faster check-in (took a while), fixing my air conditioner (not cooling properly), an office chair (the wooden chair was loosen and very non-ergometric, uncomfortable), more toiletry amenities (shaving kit, toothbrush, etc). The check-out gentlemen wasn't on a great customer-service mood.
2023년 11월에 4박 숙박함
답변 제공: Rogers 님, 2023년 12월 11일
Dear Fabio AkiraThank you so much for taking time to complete our online survey for Southern Sun Cape Sun.We appreciate your constructive feedback and would like to sincerely apologize for any inconvenience this may have caused you. Our team share all our valued guest comments for improvement and consistency in our service delivery.I do hope that we will still have another opportunity to host you in the near future.Kind regards

10/10 - 훌륭해요

William Anthony 님, Hutto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Rogers 님, 2023년 12월 11일
Good dayThank you so much for taking time to post such a positive review for Southern Sun Cape Sun.Looking forward to welcoming you back in the near future.Kind regards

8/10 - 좋아요

G

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant, but a bit outdated
Great location, I had everything that I needed. The staff were friendly and helpful. It would be better if the Southern Sun did a major re-vamp to the rooms as the fittings are a bit outdated. But overall, a pleasant stay was had.
2023년 11월에 4박 숙박함
답변 제공: Rogers 님, 2023년 11월 17일
Good dayThank you so much for taking time to provide us with feedback relating to your recent stay with us at Southern Sun Cape Sun.We noted your comments and looking forward to welcoming you back in the near future.Kind regards

10/10 - 훌륭해요

BENEDITO F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótimo hotel em Cape Town
Excelente hotel localizado bem no centro de Cape Town, próximo à estação de trens suburbanos e rodoviária, envolvendo trânsito intenso de pedestres trabalhadores. Um oásis de conforto no meio do movimento da cidade, próximo à Victoria Waterfront.
2023년 10월에 2박 숙박함
답변 제공: Rogers 님, 2023년 12월 11일
Dear BeneditoThank you for your positive review for Southern Sun Cape Sun. We highly appreciate your comments and looking forward to welcome you back in the near future.Kind regards

10/10 - 훌륭해요

HAIYAN

2023년 11월에 3박 숙박함
답변 제공: Rogers 님, 2023년 11월 17일
Thank you for rating your recent stay

10/10 - 훌륭해요

MARIE ANGELIQUE

2023년 7월에 6박 숙박함

6/10 - 괜찮아요

Arvind

출장 여행
Hotel is good, but wifi is horrible
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Dorcas 님, Maun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were incredibly friendly and welcoming. The hotel has great ambiance and great location for walking around the markets and Long Street. Very comfortable rooms!
2023년 2월에 4박 숙박함
답변 제공: Rogers 님, 2023년 3월 27일
Good dayThank you so much for taking time to provide us with feedback on your recent experience at our hotel Southern Sun Cape Sun.Looking forward to welcome you back in the near future.Kind regards

6/10 - 괜찮아요

Nelisa

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The state of the hotel
This was our second stay in 10 years. The stay was very dissappinting, I had to park my car outside the hotel risking being mugged by thugs who roamed around. The hotels rooms had water leaks in the bathroom and some doors difficult to open. Please separate shower from bathtub. The name was rude and wanted to close whilst patrons we're having drinks. I had to call the supervisor.
2022년 12월에 5박 숙박함
답변 제공: Rogers 님, 2022년 12월 31일
Good dayThank you for taking time to provide us with feedback related to your recent stay with us at Southern Sun Cape Sun. Pease accept our sincere apologies for any inconvenience caused. Our guest comments assist us to pinpoint problem areas and rectify and improve going forward. We look forward to welcome you back in the near future.Kind regards

10/10 - 훌륭해요

Skander

2022년 8월에 7박 숙박함

8/10 - 좋아요

BC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It is sometimes the little things that can make a
Chose to stay at the Hotel mainly because of its proximity to the ICC where I was attending a Conference.The website showed it was very close and within walking distance. I must respectfully disagree and suggest all distances to other venues be reviewed. For me coffee in the room is most important. No milk was provided and all when it was it was far too little. All attempts to rectify this through the staff were unsuccessful. Unable to sign extras to the room unless one has a "credit" ? Not advised of this when I checked in. In fact it was confirmed that I could sign drinks etc to the room and settle bill when I left. But overall an enjoyable and comfortable stay with friendly staff.
2022년 5월에 2박 숙박함
답변 제공: Rogers 님, 2022년 5월 8일
Good day Thank you so much for taking time to complete the review. We appreciate your feedback and comments and please be arrest assured that we share with our team for improvement and service consistency purposes. Looking forward to welcome you back in the future. Kind regards

4/10 - 별로예요

cédric

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Pas de spa dans l’hôtel Un seul bar au lieu de 2 Chasse d’eau pas tiré
2022년 4월에 1박 숙박함
답변 제공: Rogers 님, 2022년 4월 30일
Good Day Thank you so much for your feedback. We highly value your comments and please be advised that, our Spa will open when health safety and the business demand improves. Please accept our sincere apologies for the inconvenience caused by the beer glass flush that was not operational during your stay and we were using hot water tap, the flush has been attended to. We look forward to welcoming you back. Kind regards

2/10 - 너무 별로예요

Maximilian Von 님, dallas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel, but poorly run, terrible service, 25 minutes for a cup of coffee, 50 minutes for a starter. Went to pay waited five minutes for cashier to find change. Room was not clean bathroom filthy.
2022년 3월에 4박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Dear Mr. Schlehenried, Thank you so much for taking time to provide us with feedback on your recent experience at our hotel Southern Sun Cape Sun. Please accept my sincere apologies for the inconvenience caused. Please rest assured that, your unfortunate experience is not our standard we like to promote and we have shared your comments with our team for improvement and consistency purposes to our service delivery. We look forward to welcoming you back in the near future. Kind regards Rogers Mchunu Deputy General Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 4박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Michael Thank you so much for taking time to provide us with a positive feedback reflecting to your recent stay at our hotel, Southern Sun Cape Sun. We highly appreciate and have shared your comments with our hotel team. Looking forward to welcome you back in the near future. Kind regards Rogers Mchunu Deputy General Manager

10/10 - 훌륭해요

Dhirendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

6/10 - 괜찮아요

Brigette

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O hotel é lindo. Super agradável. Café da manhã perfeito. Funcionários muito atenciosos. Nosso ar condicionado no quarto não funcionava e nos queixamos todos os 4 dias e não resolveram.
2020년 2월에 4박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for the feedback and profusely apologize for the inconvenience caused relating to the air conditioner that was not attended to in your room. We have taken it up with our team to avoid reoccurrences' We look forward to welcoming you back in the near future. Kind regards Rogers Mchunu Deputy General Manager

8/10 - 좋아요

Angelo

2020년 2월에 5박 숙박함

6/10 - 괜찮아요

Craig 님, Liverpool

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and staff are very attentive. Good breakfast
2020년 2월에 8박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for your positive feedback, we have shared with our team a job well done. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Damien

단체 여행
좋아요: 청결 상태, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

BillG 님, Phoenix AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The elevators were nice for the view. The staff was generally pleasant, a few a little pushy in hinting for tips. The free wifi is not so free after you use up the small amount they provide. It makes me think of bait and switch.
2020년 1월에 5박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for the feedback and apologies for the delayed response due to our hotel re-opened on 17 January 2022. I'd like to confirm that, our uncapped WiFi is free for our inhouse and conferencing guests. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
High rise hotel with either sea view or mountain view
2020년 1월에 5박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for the review for our hotel, Southern Sun Cape Sun. Kind regards

6/10 - 괜찮아요

Hubert

가족 여행
좋아요: 객실의 편안함
Cape Town Family Holiday
Old and dusty furniture. Took 2 days to have a third towel as we were three in the family room....Asked the staff at reception everyday but no towels arrived!!! Bath leaking after showering so water all over the place. No water to drink everyday in the room, had to ask and after the second day they placed 1 bottle of water for 3 of us!!! The windows opened completely on the 26th floor without any security, I found that quite dangerous.... The staff were very kind. i will not stay in this Hotel again when back in Cape Town. Not worth it.
2019년 12월에 7박 숙박함

10/10 - 훌륭해요

CARLOS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quase perfeito
Hotel maravilhoso, com localização perfeita, camas confortáveis, visão magnífica da Table Mountain e excelente café da manhã. O único aspecto negativo é a internet com franquia grátis de poucos megas e muito lenta. Comprei voucher de uso da internet e também não adiantou, pois a internet paga é igualmente lenta. A melhor solução para internet é comprar um chip da Vodacom, que possui conexão rápida e pode usar em toda África do Sul.
2019년 12월에 9박 숙박함

10/10 - 훌륭해요

William Matshehla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Virkelig lækkert hotel - 5 minutters kørsel fra Waterfront
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice Hotel, excellent views of Table Mountain.
It was quite good.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff, views of table mountain and breakfasts
2019년 12월에 2박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for the positive feedback, we really appreciate and looking forward to welcome you back as the hotel is now open again. Kind regards

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 4박 숙박함
답변 제공: Rogers 님, 2022년 4월 14일
Good day Thank you so much for taking time to complete this online survey for Southern Sun Cape Sun. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 5박 숙박함
답변 제공: Lauren 님, 2019년 11월 12일
Thank you, we appreciate your feedback.

10/10 - 훌륭해요

Ravid 님, Montevideo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación , muy lindo y cómodo hotel. Desayuno impresionante. El shuttle sl Waterfront exelente. Muy buena opción en Cape town.
2019년 10월에 4박 숙박함
답변 제공: Lauren 님, 2019년 10월 22일
Thank you for your response, your feedback is appreciated.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liked it a lot..
Great location, good hotel, Maybe some more vegan options for breakfast would be good, otherwise thumbs up all round..
2019년 8월에 1박 숙박함
답변 제공: Lauren 님, 2019년 8월 28일
Good day Thank you, your feedback is appreciated.

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mooi hotel in het centrum van Kaapstad
Bij het binnenkomen werden we zeer vriendelijk onthaald. De inkomhal toont ook zeer luxueus. Het ontbijtbuffet is zeer verzorgd en variabel. Je kan er ook een diner eten in buffetvorm. Er is een gratis shuttledienst om het uur naar het V&A Waterfront. Boven heb je een kleine sportruimte met zwembad. Het zwembad is echter niet verwarmd. Voor zo'n klein binnenzwembad in zo'n hotel had dat wel gemogen. Het was echt veel te koud om te kunnen zwemmen. Aan de balie mag je onbeperkt info vragen. Ze helpen je graag verder. Naast het hotel ligt het toeristen info centrum. Het hotel ligt zeer centraal in Kaapstad!
2019년 8월에 3박 숙박함
답변 제공: Lauren 님, 2019년 8월 20일
Thank you, your feedback is appreciated.

10/10 - 훌륭해요

Franz 님, Bronxville

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were exceptionally friendly. I expected to use the pool, but didn't as it was puny.
2019년 6월에 2박 숙박함
답변 제공: Lauren 님, 2019년 7월 9일
Good day Thank you, your feedback is appreciated.

10/10 - 훌륭해요

Presley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Lauren 님, 2019년 7월 9일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 6월에 1박 숙박함
답변 제공: Lauren 님, 2019년 7월 9일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good buffet breakfast, near to main bar street really convenient Room is very clean and the view to Table Mountain is awesome
2018년 11월에 8박 숙박함
답변 제공: Lauren 님, 2019년 5월 28일
Thank you, your feedback is appreciated.

10/10 - 훌륭해요

Isabela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantástico!
Hotel maravilhoso! Quarto amplo, equipe super prestativa e cordial e café muito bom!
2019년 5월에 2박 숙박함
답변 제공: Lauren 님, 2019년 5월 28일
Obrigado

10/10 - 훌륭해요

ManishVaidya 님, Surat, India

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Table mountain view from my room was amazing and also the area in which this hotel is located is convenient for getting to V&A water front
2019년 4월에 5박 숙박함
답변 제공: Lauren 님, 2019년 5월 14일
Thank you for staying at the SS Cape Sun, your feedback is appreciated.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 4월에 6박 숙박함
답변 제공: Lauren 님, 2019년 5월 2일
Thank you for your feedback

10/10 - 훌륭해요

Sophia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely in the middle of downtown, with easy, complimentary shuttle access to the waterfront shopping and major events! Staff was friendly and helpful, and very punctual when we requested things like an ironing board and room service! Hotel itself was beautiful with a clear view of Table Mountain on the one side. It was unfortunate that there was so much wind when we stayed, as the howling was loud through the window/walls. Ear plugs were needed.
2019년 4월에 4박 숙박함
답변 제공: Lauren 님, 2019년 5월 2일
Dear Valued Guest Thank you so much for your recent visit to Southern Sun Cape Sun and thank you for your valuable feedback regarding your experience with us. We have noted your comments and would like to assure you that we are in the process of addressing the shortcomings, to ensure that we improve the experience for our guests from arrival to departure at The Cape Sun Hotel. Once again thank you for staying with us and we look forward to welcoming you back in the near future. Warm regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 4월에 1박 숙박함
답변 제공: Lauren 님, 2019년 5월 2일
Thank you, your feedback is appreciated.