표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 248개 이용 후기 중 118개" "
10 - 훌륭해요
118
평점 8 - 좋아요. 248개 이용 후기 중 97개" "
8 - 좋아요
97
평점 6 - 괜찮아요. 248개 이용 후기 중 20개" "
6 - 괜찮아요
20
평점 4 - 별로예요. 248개 이용 후기 중 11개" "
4 - 별로예요
11
평점 2 - 너무 별로예요. 248개 이용 후기 중 2개" "
2 - 너무 별로예요
2
9.0/10
청결 상태
8.8/10
직원 및 서비스
8.6/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
8/10 - 좋아요
실제 이용하신 고객
2019년 7월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 좋았으나 와이파이는 용량이 적어서 활용이 불가하니 따로 준비해야만 합니다
실제 이용하신 고객
2019년 6월에 5박 숙박함
답변 제공: Rushana 님, 2022년 8월 18일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Rhiannon
출장 여행
2024년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great. Couldnt be more helpful. Hotel was fine. Maybe due to SA power generation issues but the AC made a noise, but didnt seem to be cold. Other slight negative was that the hotel name says its at the Waterfront. But we were advised it wasnt safe to walk anywhere from hotel so had to rely extensively on Ubers. Which were very cheap. Overall would recommend.
Rhiannon
2024년 3월에 7박 숙박함
답변 제공: Liza Putuma 님, 2024년 3월 30일
Dear Rhiannon,Thank you so much for your positive feedback. Thank you so much for choosing our hotel.
10/10 - 훌륭해요
Michelle
연인과의 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly, room size and conditions beautiful. Restaurants just way too pricey , glad breakfast was included.
Michelle
2024년 3월에 4박 숙박함
답변 제공: Liza Putuma 님, 2024년 3월 30일
Dear Michelle,Thank you so much for choosing us, and much appreciated for your positive feedback.
8/10 - 좋아요
Joshua Fred
2024년 2월 19일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It seems safe
Joshua Fred
답변 제공: Liza Putuma 님, 2024년 3월 30일
Good day Joshua,Thank you so much for choosing our hotel.Kind regars,Liza
10/10 - 훌륭해요
michelle
2024년 2월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amaxing
michelle
2024년 1월에 3박 숙박함
답변 제공: G 님, 2024년 2월 16일
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.
8/10 - 좋아요
Stefan
가족 여행
2024년 1월 6일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stefan
2024년 1월에 3박 숙박함
2/10 - 너무 별로예요
Stefana
2023년 12월 29일
별로예요: 편의 시설/서비스
Horrible. No A/C. Took over an hour to get ice! One bar of soap. Never again
Stefana
2023년 12월에 1박 숙박함
10/10 - 훌륭해요
Ian
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ian
2023년 10월에 5박 숙박함
8/10 - 좋아요
Lawrence
2023년 12월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All in all cannot fault the hotel. Great condition, food is good and staff are very helpful. I stayed for 11 nights along with 4 colleagues for a work trip. Would have given 5 starts except all of my colleagues received a welcome gift and complimentary mid-stay gift and I received nothing
Lawrence
10/10 - 훌륭해요
Michelle Marie
단체 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very comfortable during our stay and had all our requests taken care of. It was convenient to take the shuttle to the V&A Waterfront and which we did a few times for both shopping and dining.
Michelle Marie
2023년 11월에 4박 숙박함
답변 제공: Liza Putuma 님, 2023년 11월 28일
Good day Marie,Thank you so much for your feedback, we are gladly you have enjoyed your stay.Kind regards,Liza
6/10 - 괜찮아요
SHARIEM
가족 여행
2023년 11월 25일
too expensive for an average hotel
SHARIEM
2023년 11월에 2박 숙박함
8/10 - 좋아요
Frédéric
출장 여행
2023년 11월 19일
Frédéric
2023년 11월에 5박 숙박함
답변 제공: Liza Putuma 님, 2023년 11월 30일
Dear Frederic,Kindly advise as to how can we assist.
10/10 - 훌륭해요
Aurelio
연인과의 여행
2023년 9월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality.
Aurelio
2023년 9월에 4박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 9월 27일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Stefano
2023년 9월 18일
Stefano
2023년 9월에 2박 숙박함
답변 제공: Southern Sun Waterfront Team 님, 2023년 9월 19일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
philip
2023년 9월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
philip
2023년 8월에 2박 숙박함
답변 제공: Southern Sun Waterfront Team 님, 2023년 9월 8일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Felicia
가족 여행
2023년 8월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were quite professional and màde us welcome.
Felicia
2023년 7월에 8박 숙박함
답변 제공: Southern Sun Waterfront Team 님, 2023년 8월 10일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Rodolfo
2023년 6월 25일
Rodolfo
2023년 6월에 1박 숙박함
답변 제공: Southern Sun Waterfront Team 님, 2023년 6월 27일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Evelyn
2023년 6월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Evelyn
2023년 6월에 1박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 6월 26일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Melissa
2023년 6월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super nice staff, just okay rooms
Melissa
2023년 6월에 2박 숙박함
답변 제공: Rushana 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Soumya
출장 여행
2023년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
X
Soumya
2023년 5월에 7박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Natasha
출장 여행
2023년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The team were friendly and helpful
Natasha
2023년 5월에 6박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Leonardo Homero
출장 여행
2023년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near to the International Convention Center. Quieter than other hotels in the area.
Leonardo Homero
2023년 5월에 5박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Bradley
2023년 5월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bradley
2023년 5월에 1박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Maki
2023년 5월 4일
Maki
2023년 5월에 1박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Luhann
2023년 4월 30일
Luhann
2023년 4월에 1박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Mark 님, St Albans
가족 여행
2023년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean functional hotel, with shuttle every 30 mins to Waterfront. 25-30 min Uber to the airport
Mark
2023년 4월에 1박 숙박함
답변 제공: SS Waterfront Team 님, 2023년 5월 29일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 - 별로예요
David
출장 여행
2023년 3월 17일
별로예요: 숙박 시설 상태 및 시설
I liked that the property was very convenient and the staff were friendly. The facilities were wanting, no gown or bathroom slippers in my room.
David
2023년 3월에 2박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Koketso
2023년 2월 23일
Koketso
2023년 2월에 1박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 - 별로예요
Conor
2023년 1월 6일
Conor
2022년 12월에 5박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 - 괜찮아요
Mira
가족 여행
2022년 12월 30일
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good stay but
Rooms tooo smalll . Otherwise cleaning all good
Mira
2022년 12월에 6박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
JOEY
2022년 12월 29일
JOEY
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Alessandro
2022년 12월 23일
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Alessandro
2022년 12월에 6박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Sia
2022년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sia
2022년 11월에 6박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 - 괜찮아요
Dianne 님, PALOS HEIGHTS
단체 여행
2022년 11월 17일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Only 1 walkable restaurant near hotel. poor
Reception staff was not friendly or helpful. Poor
Concierge staff was helpful.
not enough towels or bottle water in room
electricity went off twice requiring maintenance
Dianne
2022년 11월에 2박 숙박함
답변 제공: Waterfront Team 님, 2023년 6월 20일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
실제 이용하신 고객
2022년 8월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2022년 8월에 2박 숙박함
답변 제공: Rushana 님, 2022년 8월 23일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
James L
2022년 8월 19일
James L
2022년 8월에 1박 숙박함
답변 제공: Rushana 님, 2022년 8월 22일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Lee
아이를 동반한 가족 여행
2022년 8월 9일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their breakfast was very good and the service was excellent. Thank you to ladies like Thandiwe and Xholiswa.. However, their dinner options are very limited and not kid friendly. Their desert cakes arenot fresh.
Lee
2022년 8월에 3박 숙박함
답변 제공: Rushana 님, 2022년 8월 18일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Serge
가족 여행
2022년 7월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Serge
2022년 7월에 1박 숙박함
답변 제공: Rushana 님, 2022년 8월 2일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Clare
연인과의 여행
2022년 7월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was ideally located for us to explore Cape Town and a very short walk from the V&A waterfront district. The hotel did offer a shuttle bus service but we wanted to walk and see everything. The breakfast and choice was excellent. The staff were very helpful, courteous and polite. Would definitely recommend this hotel.
Clare
2022년 6월에 3박 숙박함
답변 제공: Ruahana 님, 2022년 7월 4일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards Southern Sun Waterfront Team
8/10 - 좋아요
Warren
출장 여행
2022년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Location.
I have stayed here a few times over the years but have not been back for a few years. The hotel is very well located at the bottom of city bowl and close to the waterfront. The rooms are well kitted out and clean. The hotel needs a little attention on upkeep generally but it is very good value. The breakfast was not a good as I remember.
Warren
2022년 6월에 1박 숙박함
답변 제공: Rushana 님, 2022년 7월 1일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Mokiang
2022년 5월 27일
Mokiang
2022년 5월에 2박 숙박함
답변 제공: Rushana Stergmann 님, 2022년 5월 31일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.
10/10 - 훌륭해요
Hernan
가족 여행
2022년 5월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location and price of the rooms
Hernan
2022년 4월에 3박 숙박함
답변 제공: Rushana 님, 2022년 5월 17일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
A
가족 여행
2022년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
A
2021년 12월에 5박 숙박함
답변 제공: Rushana 님, 2022년 5월 17일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 - 훌륭해요
Falko
가족 여행
2022년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just perfect! People view room !
Falko
2022년 4월에 2박 숙박함
답변 제공: Rushana 님, 2022년 5월 17일
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 - 좋아요
Meshack Phemelo
2022년 3월 30일
Meshack Phemelo
2022년 3월에 4박 숙박함
답변 제공: Rushana 님, 2022년 3월 31일
Good Day,Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service.Thank you for the complement. We so happy you enjoyed your stay with us.Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.Kind RegardsThe Southern Sun Waterfront Team
10/10 - 훌륭해요
Christine
2022년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christine
2022년 3월에 1박 숙박함
답변 제공: Rushana 님, 2022년 3월 31일
Good Day
Thank you for taking the time to review our property we looking forward in welcoming you on your next stay
10/10 - 훌륭해요
Warren
가족 여행
2022년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Southern sun V&A
Totally loved the stay. Very clean and safe.
Warren
2022년 3월에 3박 숙박함
답변 제공: Rushana 님, 2022년 3월 31일
Thank you for taking the time to review our hotel , we value your opinion , we looking forward in welcoming you on your next stay
8/10 - 좋아요
Robert
가족 여행
2022년 3월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds not Comfortable
Good stay. Great staff. Good location. Found the beds and pillows were not up to standard and the mattresses fitted left the corners of the beds exposed, meaning that we were bumping shins and knees when walking past the bed.
Robert
2022년 3월에 2박 숙박함
답변 제공: Rushana 님, 2022년 3월 29일
Good Day
Thank you for your feedback we will take a look on your issue , thank you for bringing it to our attention, We are looking forward on your next stay.
10/10 - 훌륭해요
John
출장 여행
2022년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Comfortable stay with excellent service and staff. Good location.
John
2022년 3월에 2박 숙박함
답변 제공: Rushana 님, 2022년 3월 29일
Good Day
Thank you for taking the time to review our property, We value your opinion , We looking forward on your next stay
10/10 - 훌륭해요
Mohamed
출장 여행
2022년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mohamed
2022년 2월에 2박 숙박함
답변 제공: Rushana 님, 2022년 3월 8일
Dear Mr. Mohamed
Thank you for taking time to review our hotel , your opinion matters to us. We looking forward in welcoming you on your next stay with us.